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Brian Brantley
Brian Brantley at Priority Honda Roanoke
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Brian Brantley | Page 5

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of Brian Brantley

May 03, 2024

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I have owned a Honda since 1980. Great vehicle and the service is excellent. Thank you all for everything. More

by PENNYSUEMOORE
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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May 05, 2024

Priority Honda Roanoke responded

Penny, Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

April 30, 2024

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Very happy with service staff and the communication! I will be back again when I need service, which isn’t often because the Honda is awesome More

by VINCEWILKES
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Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

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May 01, 2024

Priority Honda Roanoke responded

Thank you, Vince! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Priority Honda Roanoke; we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

April 29, 2024

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Brian gave great service! I didn’t have to wait much longer than I normally do. More

by NCATTERSON
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Recommend Dealer
Yes
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Apr 30, 2024

Priority Honda Roanoke responded

We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

April 27, 2024

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Dropped off car for routine mant and was contacted by Bryan to add inspection since it was almost out. Service was great More

by RICHCARPER37
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Yes
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Apr 29, 2024

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

April 25, 2024

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This is twice I get home and oil is dripping from the oil filter area mechanic needs to do a better job taking care of the customer More

by LGKOPTERDOCTER
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Recommend Dealer
No

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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Apr 26, 2024

Priority Honda Roanoke responded

We're sorry to learn of the issue you've experienced regarding the oil leak in your vehicle. This is not the standard of service we aim to provide, and we appreciate you bringing this to our attention as it will be used to improve our customer experience moving forward. Should you have any further questions or concerns, please reach out to our management at a time that suits you best. Thank you.

April 25, 2024

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Excellent service and I appreciate you all so very much. Thanks a ton and I appreciate you all. More

by kimberock
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Recommend Dealer
Yes
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Apr 25, 2024

Priority Honda Roanoke responded

We're so glad to know of your excellent experience with our Priority Honda Roanoke team. Thank you for taking the time to share your review and positive feedback, we value your support! We're looking forward to serving you again in the future, safe travels!

April 19, 2024

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Excellent customer service, good notification of any extra needed service, and excellent transportation to and from work while car is in the shop. Great customer service staff. More

by NannaFisher
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Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Taylor Stump , Eric Hall

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Apr 19, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your great review with us! It always makes our team happy to hear about our customers positive experiences. We hope to assist you again in the future at Priority Honda Roanoke!

April 19, 2024

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Excellent customer service while dropping off my ‘22 Civic for a recall inspection. I highly recommend. More

by AKHUGO485
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Recommend Dealer
Yes

Other Employees Tagged: Duke

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Apr 19, 2024

Priority Honda Roanoke responded

We're so glad to know that you received excellent customer service from our team throughout your service visit for your 2022 Civic! Thank you for sharing your review, we're always happy to hear positive feedback from our customers.

April 19, 2024

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Service was great as always. Everyone is friendly and informative. Pricing on parts are a bit ridiculous. $750 for a tail light that I was able to get the same light (OEM not aft More

by luvstbrenards
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Jennifer Tucker

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Apr 21, 2024

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

April 19, 2024

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Greeted immediately when we drove up to the service center. Brian was very attentive and kept us updated every step of the way. Timely service. Highly recommend! More

by Ev24019
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Recommend Dealer
Yes
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Apr 21, 2024

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Brian here at Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

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