Brian Breidegam | Page 13

This service visit was for the scheduled maintenance B, sticky parking break release and state inspection. Requested services were done to my satisfaction except the cost of service. Oil leak was found and sticky parking break release and state inspection. Requested services were done to my satisfaction except the cost of service. Oil leak was found and reported to me, but it was conveyed as not urgent therefore postponed for future visit (too much money for one visit). The parking break pedal assembly was apparently not in stock, therefore I had to leave for one more day. Could they have known stock status and communicated earlier before I had to ask? This vehicles is 2016 E400 model with just 26800 miles and only cruised and driven leisurely, but the parking break pedal has to be replaced and the oil leaks already? I understand any machine can break down at any time, but what about the Mercedes quality the manufacturer is advertising all the time? I am very much disappointed with the Mercedes quality and reliability. I like this dealership for both sales and services. I have purchased two Mercedes cars and serviced here, but I get sticker shocks almost every time I visit for services once the warranty expires. I am not sure what anyone can do about that as long as services get done at the dealership. More

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Very good dealership Have 2 cars that only get serviced here. Brian is the service guy a use. Very knowledgeable and never try’s to upsell me on service. Been using this dealership for many years. here. Brian is the service guy a use. Very knowledgeable and never try’s to upsell me on service. Been using this dealership for many years. Trust them. More

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The salesperson at this dealer named Vito, took the time going over all possibilities to get another lease or buy my leased car going over all possibilities to get another lease or buy my leased car More

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Brian was fantastic! Extremely helpful and went out of his way to help!! Can’t thank him enough!! Extremely helpful and went out of his way to help!! Can’t thank him enough!! More

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Great service. Brian Breidegam was my Service Rep and he listened politely to my concerns. And he “went to bat” for me on a warranty issue. Thanks, Brian, and Natic Brian Breidegam was my Service Rep and he listened politely to my concerns. And he “went to bat” for me on a warranty issue. Thanks, Brian, and Natick Mercedes for taking good care of my car and me. More

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Excellent and timely service. The stuff is very courteous and accommodating. Service was scheduled in short notice. The stuff is very courteous and accommodating. Service was scheduled in short notice. More

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I can count on Scott Masterson to make a service appointment seamless and always appreciate his top-notch customer interaction. Brian B stepped in to help as I was a little early and Scott was worki appointment seamless and always appreciate his top-notch customer interaction. Brian B stepped in to help as I was a little early and Scott was working with another customer. Both were knowledgeable and professional. More

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I was taken care of asap when i arrived at the dealers in natick, ma. They resolve my problem with my car and sent me on my way. The whole crew was very helpful. Thank you from a happy customer. natick, ma. They resolve my problem with my car and sent me on my way. The whole crew was very helpful. Thank you from a happy customer. More

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Excellent service. Timely fashion 15 words too much. Needs to discount the car purchaser from this dealership Timely fashion 15 words too much. Needs to discount the car purchaser from this dealership More

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Great service from the seller I appreciate everything what she did and how she talked care for us. Very professional. what she did and how she talked care for us. Very professional. More

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