Service department is awesome!
Friendly, knowledgeable, and great to work with! Thank you Brian for all your help.
Friendly, knowledgeable, and great to work with! Thank you Brian for all your help.
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by kevintroy5KTroy100
Feb 24, 2022 -
Mercedes-Benz of Sudbury responded
It's great that Brian provided such excellent care to you! Thank you for trusting our service team to give you a five-star experience! - Mercedes-Benz of Natick
Never had a bad experience here. My representative Brian
B. Is so polite, caring & kind, He makes sure my vehicle is always serviced with detailed care. So much so, that he always does a complete overlook f
B. Is so polite, caring & kind, He makes sure my vehicle is always serviced with detailed care. So much so, that he always does a complete overlook for any issues that could arise. Communication is always clear & detailed when it comes to issues & cost with my car.
Brian is always thorough with taking care of even the littlest issues with my car. He puts me at ease & assures me that my car is safe to drive each time I return after it’s serviced.. Highly recommend this dealership as the whole staff is friendly & welcoming when you walk in the door.
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by CPRB
Jan 21, 2022 -
Mercedes-Benz of Sudbury responded
It means the world to us that the Mercedes-Benz of Natick team has earned your trust and respect! Thank you so much for taking the time to tell us about your experiences here, and we look forward to seeing you again for your next service visit!
Jan 19, 2022 -
CPRB responded
Mercedes-Benz of Natick
Jan 19, 2022
CPRBacon
Never had a bad experience here. My representative Brian B. Is so polite, caring & kind, He makes sure my vehicle is always serviced with detailed care. So much so, that he always does a complete overlook for any issues that could arise. Communication is always clear & detailed when it comes to issues & cost with my car.
Brian is always thorough with taking care of even the littlest issues with my car. He puts me at ease & assures me that my car is safe to drive each time I return after it’s serviced.. Highly recommend this dealership as the whole staff is friendly & welcoming when you walk in the door.
Thank you!
Responsive timely high quality. Accomplished work with
input to owner. Vehicle was clean when returned
input to owner. Vehicle was clean when returned
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by Bob
Other Employees Tagged:
Luis Aguasvivas
Jan 10, 2022 -
Mercedes-Benz of Sudbury responded
Bob - thank you so much for the positive feedback about your recent visit here at Mercedes-Benz of Natick! We appreciate your business and hope we can be of service to you again in the future!
Brian who is one of the service reps was excellent and
extremely thorough with his evaluation & completion of the vehicles service requirements. I recommend he very highly!
Greg Hunt
extremely thorough with his evaluation & completion of the vehicles service requirements. I recommend he very highly!
Greg Hunt
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by Ghunt71
Jan 06, 2022 -
Mercedes-Benz of Sudbury responded
Brian will be proud to hear they made your experience enjoyable, Greg! Thank you for taking the time to leave us your five-star rating! - Mercedes-Benz of Natick
Outstanding service! Always very clear about what needs
to be done and what the cost will be.
to be done and what the cost will be.
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by wbirge
Dec 29, 2021 -
Mercedes-Benz of Sudbury responded
This is excellent to hear! Thank you for taking the time to leave us your five-star review!
Mercedes-Benz of Natick is a great dealership. It has
attractive and comfortable areas for customers who choose to wait while their autos are being serviced. The staff is both friendly and competent. M
attractive and comfortable areas for customers who choose to wait while their autos are being serviced. The staff is both friendly and competent. My advisor, Brian Breidegam, explained the work that was going to be done and answered all my questions. I was confident that my car would be well-cared-for and that the service would keep it running optimally.
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by KMR
Dec 17, 2021 -
Mercedes-Benz of Sudbury responded
Thank you for taking the time to share this wonderful feedback about our team! We're honored to have you as a Mercedes-Benz of Natick customer and look forward to seeing you next time!
Brian helped me with getting my car properly assessed and
serviced . He followed up during the day and had the car ready when promised
serviced . He followed up during the day and had the car ready when promised
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by ikarians
Dec 16, 2021 -
Mercedes-Benz of Sudbury responded
Thank you for sharing your experience working with Brian at Mercedes-Benz of Natick! We appreciate your kind comments! See you next time!
Courteous and professional staff who want your service
experience to be the best ever. They succeeded at giving me the positive experience that I have been accustomed to.
experience to be the best ever. They succeeded at giving me the positive experience that I have been accustomed to.
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by Steve
Dec 13, 2021 -
Mercedes-Benz of Sudbury responded
Thank you for this wonderful feedback, Steve! Your business is greatly appreciated by all of us here at Mercedes-Benz of Natick and we look forward to your next visit!
Dec 13, 2021 -
Steve responded
I wouldn't write it if it weren't true! Happy Holidays!!
While for most of my experiences have been really good.
My annual service call made me not want to buy another Mercedes.
My annual service call made me not want to buy another Mercedes.
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by Kr
Other Employees Tagged:
Abdul Khalid, Saena Nikolas
Nov 22, 2021 -
Mercedes-Benz of Sudbury responded
Hello - I'm sorry to hear about this and would like the opportunity to get some more details about your most recent visit. If you have a moment, would you please contact me directly? Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com
Great Service Given. They try hard to make sure you are
satisfied. Exceeds all expectations.
satisfied. Exceeds all expectations.
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by constantine.deborah
Nov 11, 2021 -
Mercedes-Benz of Sudbury responded
Constantine, we are so happy that our team at Mercedes-Benz of Natick could do amazing work for you! Thank you so much!