Brian Brooks
Brian Brooks at Chapman Ford Northeast Philadelphia

Brian Brooks | Page 9

Sales Associate

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

5.0
105 Reviews
5.0

105 Reviews

Write a Review

105 Reviews of Brian Brooks

December 24, 2019

Dealership Rating
Employee Rating

The salesman, Brian, was pleasant, knowledgeable, and friend I received all the information I needed to make a good choice and the atmosphere was friendly and supportive. It was a very good experience. More

by rmmc1022
Recommend Dealer
Yes

Other Employees Tagged: Hank Biaesch

Dec 26, 2019

Chapman Ford Northeast Philadelphia responded

We take pride that you chose us to purchase your new vehicle. We look forward to seeing you again soon!

November 27, 2019

Dealership Rating
Employee Rating

Terrific, quick, and professional Brian was amazing. He found exactly what I was looking for and he was able to make the deal work for me. I was extremely happy how everything played o More

by Lvelez28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Rosenberg

Nov 29, 2019

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with Brian here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

October 29, 2019

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Employee Rating

I was welcomed at the door. Everyone at the Dealership was pleasant and welcoming. I thank Mr. Rally and Mr. Brooks for making my Husband feel comfortable enough to send me to th More

by teeand2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raleigh Dawson, Blake Rosenberg

Oct 29, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 21, 2019

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Employee Rating

Oil change Every time i need work on my passat i get the best of service from champman Volkswagen. I have no complaints, service is always on point. Never had to More

by sharon0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Brown, Dharren Tercier, Bob Keisler , Ashley Miller

Oct 21, 2019

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

October 05, 2019

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ I just have 2 said that even that didn’t receive the trade-in expected according to the information that I got in diferente applications used to appra More

by generalhp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2019

Chapman Ford Northeast Philadelphia responded

Thank you so much for your feedback, and congratulations on the purchase of your new Ford! We are happy to hear Brian provided you with the friendly and informative car-buying experience we pride ourselves on delivering, and we hope to see you again for all your vehicle's routine maintenance.

October 02, 2019

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Employee Rating

Great experience Everyone we dealt with was courteous, helpful and professional. Could not ask for better customer service. Even though it was a very busy evening th More

by bdunf14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hank Biaesch, Lamont Coker

Oct 03, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

September 20, 2019

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Employee Rating

Bought new VW Boucgt new VW from Chapman. Got a great price and service. It was easy I was in and out. I didn't feel any pressure to buy. The sales departme More

by tskaczor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Rosenberg

Sep 20, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

September 14, 2019

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Employee Rating

Very friendly The staff was very professional and friendly. The place was very clean . Explain how the ford pass worked. My service experience was very professional More

by DPSSULLIVAN719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

September 13, 2019

Dealership Rating
Employee Rating

Always a great job Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change More

by mitflttr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Moyer, Jim Stevenson, Don Biddle, Bob Keisler, Alena Grassifulli , Robyn Hoffman, Ashley Miller, Kerry Petratos

Sep 13, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

September 05, 2019

Dealership Rating
Employee Rating

oil change Always do a good job and are always helpful, courteous and polite. Would recommend this dealership to anyone who asked me and will continue my service More

by mcybak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

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