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Brian Burgess
Brian Burgess at Toyota of Scranton

Brian Burgess | Page 10

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
215 Reviews
4.9

215 Reviews

Write a Review

215 Reviews of Brian Burgess

August 18, 2022

Dealership Rating
Employee Rating

It is good dealer that I prefer which they help me to trade my old car to new car in right price.thank you very much. More

by PURNA_BASNET10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa, Bob Edwards, Ahmad Wasal , Corey Boynton, Ryan Cali, Kevin Cloud, Michael Reilly, Howard Sweeny, George Zepherin

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Aug 19, 2022

Toyota of Scranton responded

Purna, We know you are a loyal customer and we want to thank you. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

August 16, 2022

Dealership Rating
Employee Rating

Our salesman Brian was very nice to us. He made us feel comfortable not pressured to buy. More

by RJRICH61
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Sweeny

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Aug 18, 2022

Toyota of Scranton responded

RJRICH61, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are happy you enjoyed working with Brian. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

August 16, 2022

Dealership Rating
Employee Rating

Very good service they see you thru everything and let you know problem you have before they do anything More

by JEFFNIK56
Recommend Dealer
Yes
Print
Aug 18, 2022

Toyota of Scranton responded

JEFFNIK56, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are thrilled Brian was so helpful during the process. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

July 27, 2022

Dealership Rating
Employee Rating

Great service from our sales man Brian, and also from the finance department!! They’re absolutely amazing and did what they can to get me in a new vehicle!! More

by CASSIEMCGIVNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jul 27, 2022

Toyota of Scranton responded

CASSIEMCGIVNEY, Thank you for taking the time to share your thoughts regarding your recent sales experience with Brian and our finance team. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 03, 2022

Dealership Rating
Employee Rating

Shop elswhere. Went looking there for a 2022 Toyota Tacoma. They are raising their MSRP to $5000 over sticker. Shop elsewhere. Went to Ciocca Toyota and purchas More

by John M
Customer Service
Friendliness
Price
Recommend Dealer
No
Print
Jul 05, 2022

Toyota of Scranton responded

John, We wish you all the best with your new Toyota Tacoma. We are glad you were able to find the Tacoma you wanted and all worked out for you. Enjoy for many miles. Take care, Mary Jo Preno Vice President of Guest Experience

June 28, 2022

Dealership Rating
Employee Rating

I have been dealing with this dealer for many years and purchased my third vehicle a few months ago. Wonderful attentive service. Very thorough and made the entire process painless. Thanks much. More

by Marina Appleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Edwards

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Jun 28, 2022

Toyota of Scranton responded

Hello Marina, Thank you for taking the time to provide feedback on your recent sales visit to our dealership. We appreciate your long time loyalty to our dealership...it is a compliment to our entire team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

June 04, 2022

Dealership Rating
Employee Rating

Just very accommodating to my needs and desires in a vehicle. Everyone attentive, kind, polite, considerate. More

by pjz12357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly

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Jun 06, 2022

Toyota of Scranton responded

pjz12357, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

May 31, 2022

Dealership Rating
Employee Rating

Very helpful from the minute we walked it, answered all our questions and very knowledgeable and helpful with our 2018 Tundra purchase, we LOVE our new truck! More

by NC6635
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti

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May 31, 2022

Toyota of Scranton responded

NC6635, Enjoy your new Tundra. It is a great truck. Thank you for taking the time to let us know about your buying experience. We are delighted you are pleased with our team . All the best, MJ Preno VP of Guest Experience

May 08, 2022

Dealership Rating
Employee Rating

Great Great love my Toyota tundra everyone was awesome would recommend Toyota of Scranton to anyone More

by RICK1220
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly

Print
May 09, 2022

Toyota of Scranton responded

RICK1220, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 02, 2022

Dealership Rating
Employee Rating

Brian made buying a vehicle a lot more simple than we had anticipated it to be. More

by KOCHJ524
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly, George Zepherin

Print
May 03, 2022

Toyota of Scranton responded

KOCHJ524, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

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