Marco Valenti

Toyota of Scranton responded

Hi TRACEYBLAD, Thank you so much for your continued trust and for taking the time to share such a thoughtful review! It truly means a lot to all of us. We’re so glad to hear that Jeff, Andrew, Mark, and Marco each played a part in making your experience both enjoyable and seamless. Your kind words about their knowledge, professionalism, and personal touch reflect exactly what we strive for every day. It’s also wonderful to know you feel confident not only in our sales process, but in our service and body shop as well. We sincerely appreciate your loyalty over the years and your recommendation—it means more than you know. Thank you again for being such a valued part of our Toyota of Scranton family! Warm regards, MJ Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Swaters93, Thank you for your kind words! We’re so glad to hear you had an amazing experience from start to finish. Rich and the entire team will truly appreciate the shoutout—we’re proud to have them taking such great care of our guests. Thank you for choosing Toyota of Scranton, and we hope you’re enjoying your new vehicle! Warm regards, ~The Sales Team Toyota of Scranton

Toyota of Scranton responded

DEMALICIA, Thank you for sharing your experience with us! We’re so glad to hear you’re pleased with your used vehicle purchase and that both our sales and service teams made a positive impression. It means a lot to know you’re looking forward to future service visits—we’ll be here whenever you need us. Enjoy your vehicle, and thank you for choosing Toyota of Scranton! Thank you, ~The Sales Team Toyota of Scranton

Toyota of Scranton responded

PCABAN5, Thank you so much for the kind words! We’re thrilled to hear how happy you are with your new car and truly appreciate the recommendation. Enjoy every mile, and thank you for choosing Toyota of Scranton! 🚗✨ Warm regards, Mary Jo Preno Vice President of Guest Experience

Toyota of Scranton responded

Hi Bette, Thank you for sharing your experience! We’re so glad to hear your purchase went smoothly and that you’re enjoying how your new car performs in ice and snow. That kind of confidence behind the wheel is exactly what we want for our guests. We appreciate you choosing Toyota of Scranton and wish you many safe, enjoyable miles ahead! Warm regards, ~The Sales Team Toyota of Scranton

Toyota of Scranton responded

VNICOLETTO507, Thank you so much for the kind words! We’re thrilled to hear you enjoyed our team and our selection. We truly appreciate your support and look forward to helping you again in the future! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

mthomas6, Thank you so much for sharing your experience! We’re thrilled to hear that Marco, Rich, and Andrew made your car-buying day such a memorable one. We’ll be sure to pass along your kind words to them — feedback like this reminds us why we do what we do. Congratulations on your new vehicle, and welcome to the Toyota of Scranton family! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

KNEES1214, Thank you for your kind words! We’re so glad you felt comfortable and never pressured during your visit. Our team works hard to create a welcoming experience, and your recommendation means a lot. We appreciate your support! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you so much, Donna, for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to assist you both in person and over the phone. Providing timely and helpful service is something we take great pride in. We truly appreciate your support and look forward to seeing you again! —Your Toyota of Scranton Team

Toyota of Scranton responded

CAROLREINSON, Thank you for taking the time to share your experience with us. We’re so glad to hear that Dave in service, Marco in finance, and our shuttle driver all provided excellent support during what must have been a stressful time. Congratulations on your new 2025 Corolla Cross—we’re happy we could help make the transition smooth and efficient! We also appreciate your suggestion about including photos with team member names—that’s a great idea, and we’ll be sure to share it with our management team. We believe it could really enhance the customer experience. Thank you again for your kind words and feedback, and we hope to see you again in the future! Take care, The Customer Experience Team Toyota of Scranton