Brian Burgess | Page 4

Toyota of Scranton responded

SEAMANSPILOT, Thank you for your positive review! We're thrilled to hear that you found our customer service excellent and that we were able to offer you a great deal. If you need any assistance in the future, we're always here to help. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear CVLUSSO, Thank you for your wonderful review! We're delighted to hear that you were impressed with our dealership, service department, and professional staff. Your recommendation means a lot to us, and we’re glad we could provide you with a positive experience. We look forward to serving you again in the future! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

James Sarte, Thank you so much for your glowing five-star review! We are thrilled to hear that you had such a positive experience with Toyota of Scranton. It's wonderful to know that our team did a great job repairing your hybrid Corolla and that Brian provided excellent service during your recent RAV4 lease. We take pride in offering courteous, friendly, and pressure-free service to all our customers, and your feedback confirms that we're achieving our goals. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you and your family again in the future. Best regards, The Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

JBACP4, Thank you for your loyal patronage over the years! We're delighted to hear that you've consistently had a satisfying experience with us. It's wonderful to know that Brian Burgess and George made your visit enjoyable. Your kind words about their service and sense of humor are much appreciated. We look forward to welcoming you back for many more years to come! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you for sharing your experience, TNPMOMMY! We're thrilled to hear that you found your car through CarGuru and that our team at Toyota of Scranton provided prompt responses and assistance throughout the process. It's great to know that Brian kept you updated and ensured a smooth pickup experience. We pride ourselves on our friendly and knowledgeable staff, and we're glad it made a positive impression on you. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new car! Warm regards, Guest Experience Team Toyota of Scranton

Toyota of Scranton responded

Dear Ronnie, Thank you so much for sharing your experience with us! We're thrilled to hear that we could turn around your car buying experience after a disappointing encounter elsewhere. It's wonderful to know that our team went above and beyond to ensure your satisfaction, even staying after hours to finalize everything and get you into the Tacoma you've been eyeing for so long. Providing exceptional service, especially when it comes to patience and attention to detail, is what we strive for, and we're delighted that you felt respected and valued throughout the process. We're thrilled that you love your new truck and we're equally excited about the opportunity to work with you again in the future. If you ever need anything, whether it's service, advice, or just to say hello, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton, and here's to many miles of happy driving ahead! Warm regards, Mary Jo Preno Guest Experience

Toyota of Scranton responded

Hello CSELIGE88, Thank you for taking the time to leave us this wonderful review! We're thrilled to hear that you had a great experience with Brian and that he helped you find the exact car you were looking for. At Toyota of Scranton, we strive to provide excellent customer service, and it's always rewarding to know when we've hit the mark. We appreciate your business and hope you're enjoying your new car! If you have any questions or need further assistance in the future, please don't hesitate to reach out to us. Thanks again for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear DARMA56, Thank you so much for your fantastic review and for being such a loyal customer to Toyota of Scranton! We're thrilled to hear that Brian and our team have consistently gone above and beyond to accommodate you. It's truly an honor that you've chosen us for your 6 Toyota purchases. Your trust and loyalty mean the world to us, and we're committed to continuing to provide you with the exceptional service you deserve. We'll make sure to pass along your kind words to Brian and the rest of our team. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton. We look forward to serving you for many more years to come! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear Horstj, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're thrilled to hear that you had a great time with us and that our team was able to assist you in a relaxed atmosphere. We pride ourselves on providing excellent customer service, and it's always wonderful to receive feedback like yours. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

JERRYS122R, Thank you so much for your positive review! We're thrilled to hear that you had a pleasant experience with our salesman at Toyota of Scranton. Providing exceptional customer service and assistance is our top priority, and we're delighted to know that our team member was able to assist you effectively. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again. Best regards, The Toyota of Scranton Team