Brian Burke | Page 3

Great Service! Very Friendly! Great Deals! James Brooks Great Service! Very Friendly! Great Deals! James Brooks was very helpful and did a great job helping find a car that worked for my needs and my budg Great Service! Very Friendly! Great Deals! James Brooks was very helpful and did a great job helping find a car that worked for my needs and my budget! More

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My son bought a $10,000 used car and two weeks later the transmission was totally bad. Mr. Burke did nothing to make it right! transmission was totally bad. Mr. Burke did nothing to make it right! More

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It’s always a pleasure to work with the Ed Martin CDJR sales and finance team. The staff is personable, friendly & professional. I appreciate the experience every time. sales and finance team. The staff is personable, friendly & professional. I appreciate the experience every time. More

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Do NOT buy a car from the Ed Martin Auto Group, especially if you are trying to buy online, they are the epitome of used car salesman. Only care to get the sale. My family and I had been looking especially if you are trying to buy online, they are the epitome of used car salesman. Only care to get the sale. My family and I had been looking for a particular used SUV that led us to EM Chrysler/Dodge. Working with the Used Car Manager, Dereck Barker, I was able to find the SUV that my wife had wanted, loaded, V8, low miles, tow package, Certified, etc. This had been hard to find and since working on the phone, I wanted assurance that we "had" the car bc it was an Anniversary gift. Dereck sent me the "Bill of Sale" and assurance it was done. All he was doing was "getting drivers to deliver it to us". So I printed copies of the pictures and surprised my wife and kids that night with the car. Only to get a text the next morning that read the car had sold. What? We have since been patronized by the General Manager, Brian Burke, that he was going to "make it right". Well, a month and a half later we sit here with the hope that they actually cared now gone. This is a slimy used car dealership network, I even talked to the owner Mark Harrison, hoping that he could get his employees to do what they promised...nothing. All they care about is the sale and screwing a customer is no big deal. This was the Used Car Manager and the General Manager, they both know they had sold the car, but during the process they found a better sale and did think twice about screwing me or my family. I hope at least one other person reads this and thinks twice. Do not believe one word that comes out of their mouths. UPDATE: We went on their Facebook page and left similar statement; after it caught others eyes and comments started to be added, they removed my statement completely. Do not buy from this automotive group. They only care about the sale in front of them. SLIMY CAR SALESMAN all around. More

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Working with James and Ed Martin Chrysler, Dodge, Jeep has been a great experience. James is very knowledgeable and very helpful to us in picking out our new Jeep. He took extra time in explaining all th has been a great experience. James is very knowledgeable and very helpful to us in picking out our new Jeep. He took extra time in explaining all the accessories and set everything up just like I want it. He assured us that he will always be there for us and I totally trust that he will be. More

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The entire process was incredibly quick, spent less than an hour from deciding to buy the car to driving it home. The salesman was incredibly professional and friendly an hour from deciding to buy the car to driving it home. The salesman was incredibly professional and friendly More

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Very helpful and knowledgeable sales staff. Trusted their input snd flexibility in scheduling a test drive and putting everything together so quickly. Financing was quick and easy. their input snd flexibility in scheduling a test drive and putting everything together so quickly. Financing was quick and easy. More

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The entirety of the team that worked with me, were all phenomenal, and so honest from the get-go. But each individual went out of their way to go above and beyond what’s actually required of them. I was/a phenomenal, and so honest from the get-go. But each individual went out of their way to go above and beyond what’s actually required of them. I was/am treated like family there and I will never purchase a vehicle from anywhere else again. And I recommend them to anyone looking for a new vehicle. Thank you, my Ed Martin Crysler Jeep Dodge Ram team! Thank you for everything. Love y’all. More

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Absolutely amazing ppl Just what we expect when looking for a vehicle! My salesmen was AWESOME Thanks love love my Renegade TrailHawk thank you all. for a vehicle! My salesmen was AWESOME Thanks love love my Renegade TrailHawk thank you all. More

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Great Experience The dealer team was able to get me the vehicle I wanted at a price that worked in my budget. Very professional and helpful. Answered every question I The dealer team was able to get me the vehicle I wanted at a price that worked in my budget. Very professional and helpful. Answered every question I had. More

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