Brian Carter | Page 5

Have me exactly what I asked for! ! Brian was awesome and on top of everything!! ! Brian was awesome and on top of everything!! More

by KIMAHAMILTON100 Verified Customer Verified Customer

Report | Print

I have no issues with the dealership. My issue is with Nissan Corporation. I had a 2021 Titan no parts available My issue is with Nissan Corporation. I had a 2021 Titan no parts available More

by sabulsky Verified Customer Verified Customer

Report | Print

I first contacted this dealership in April and told them it would be close to August be for I bought a vehicle. Austin one of their salesman stayed with me till I was ready to buy. it would be close to August be for I bought a vehicle. Austin one of their salesman stayed with me till I was ready to buy. More

Report | Print

This dealer is well run and efficient. The service department is well run and does not try to over price you. The service department is well run and does not try to over price you. More

by ROUXDOC3 Verified Customer Verified Customer

Report | Print

Due to miscommunication between the sales team and the service team, we were without our vehicle for nearly two weeks. We had only purchased our 2021 Chevy Malibu one month prior to this service request. service team, we were without our vehicle for nearly two weeks. We had only purchased our 2021 Chevy Malibu one month prior to this service request. To our surprise, this vehicle had some sort of leak on the back interior roof but we did not know this until we had a couple rainy days. The back interior roof and back seat was soaked and showed water damage, landing up with what looked like mold! We were really concerned about the safety of breathing this in. After speaking to our sales associate & the service team, we were told to bring in the vehicle and they would take a look at it once they had time. We dropped off the vehicle on June 13th and did not get it back until June 25th. We called to check in on the status over the span of nearly two weeks and continued to get a run around, told it was not Nissan's issue, that we purchased the vehicle as is, even if we purchased the extended warranty from Christian. We were told that it was our issue by service (Jessica) and that we would have to have the back windshield replaced on our own dime. I didn't feel like that was fair and expressed that to her. After being bounded back and forth between several different personnel, I was finally able to speak with the General Manager, Brian Carter. He apologized for the miscommunication and said that it was obvious that his team needed some additional training. While waiting for the vehicle to get a quick cleaning, he went back to check on the status, returning to say it would be completed soon and apologized for my inconvenience. When I got into the vehicle, it was clear that they did not address any of the water damage nor the mold in the vehicle. I counted my losses and just left in such disappointment with Peltier Nissan and their unprofessionalism in the way they handled this matter. More

by APARKS77 Verified Customer Verified Customer

Report | Print

The best sales team, the best service team. Always treat me like family and always happy to answers my many questions. It’s great to have a confidence leaving knowing my vehicle is in good wo Always treat me like family and always happy to answers my many questions. It’s great to have a confidence leaving knowing my vehicle is in good working order. I’ve purchased 6 vehicles from this dealership and it’s refreshing not to have to deal with any high pressure shenanigans! More

by V.CAPO Verified Customer Verified Customer

Report | Print

Hard sell, offers not on paper. I drove home with used car and the Vehicle Alert system starts going off for headlights and pre-collision alerts. History erased. I wouldn't recommen I drove home with used car and the Vehicle Alert system starts going off for headlights and pre-collision alerts. History erased. I wouldn't recommend my enemy buy a car at Peltier Nissan. More

by allen.t.pape Verified Customer Verified Customer

Report | Print

Worst dealer ever ! Don’t trust anything they say even after you have a deal. Was supposed to pick up my new car Wednesday but they decided to charge more after I had my Don’t trust anything they say even after you have a deal. Was supposed to pick up my new car Wednesday but they decided to charge more after I had my payment set. So am driving to Frisco where I have a firm deal. The very same thing happened 2 yrs ago . Really wanted to buy local Crooks!!!! More

Report | Print

I thank the lord for them they made sure that I was satisfied. Thank you. satisfied. Thank you. More

by marcellusprice61 Verified Customer Verified Customer

Report | Print

After purchasing the vehicle I found out that you expect the vehicle to be dropped off for days in order for you to work on it at your leisure. I NEVER would have purchased a vehicle from you if I knew this the vehicle to be dropped off for days in order for you to work on it at your leisure. I NEVER would have purchased a vehicle from you if I knew this ahead of time. I live 46miles 1 way from you & I have no family at home. And no one who wants to drive over 90 miles first thing in am. I have poor health & shouldn’t be without a vehicle but water under the bridge I know now & it’s the last time I purchase a vehicle from y’all!! I called prior to coming over for service said I had problem & car needed a more extensive maintenance than oil change. I was told to bring the car it will be ok it’ll be taken care of. I got there the lady greeted me told me I’d have to drop it off. I told her I’d called before coming over she went & spoke with the manager & thank God he agreed to service the car that day!! I’m overly grateful for that!! I’m trying to pay the car off quick so once the agreement runs out on the warranty I will take it to a place closer, cheaper & will work on the vehicle that day!! More

by BW44450 Verified Customer Verified Customer

Report | Print