Brian Celso | Page 20

Sport Mazda North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. Thank you so much again for your feedback! Safe travels!

Sport Mazda North responded

Joe, Thank you so much for continue to be loyal to David Fant and this dealership. As the new owner of Sport Mazda North, I want to continue bringing the type of car buying experience that our customers appreciate and deserve. I am grateful that I have retained several of the veteran sales staff that are helping me make the transition easy for our valued and loyal customers. Having David Fant for your go-to sales pro is certainly to your benefit. He is a hard working, detail oriented professional who listens to his customers and then does everything he can to get them what they want. That is certainly apparent in the sales records and in the kind comments of your testimonial. The recent car buying experience you detailed will find many interested potential customers who read it and now consider Sport Mazda North and David Fant for their next purchase. Welcome to our Sport Mazda Family and I promise you that I will continue to work hard in making this dealership a place you can always count on to provide you the service you and all our loyal and valued customers deserve. Thank you for your testimonial and for recommending David to others. It is greatly appreciated. May you and yours stay safe and Healthy! JAY MEALEY, OWNER

Sport Mazda North responded

Flor, It is a beautiful Nissan Rogue and a great pick from our inventory of quality preowned cars. And now it is yours. I can tell from the photo that you are happy and probably out on the road now enjoying it. It is a great little SUV and a very versatile vehicle that you will be able to use for just about any purpose. I am so glad that Jorell Figueroa was your sales pro and made sure that you were able to drive out of the dealership in your new car. Please enjoy every single mile you drive. Thank you for being our valued customer, for the wonderful testimonial, and for recommending Sport Mazda North to all your friends and family. You will always be welcome here. I pray that you stay safe and Healthy! JAY MEALEY, OWNER

Sport Mazda North responded

Jose, I really hope that your recent experience with Jorell and Bud at Sport Mazda North have changed your mind about disliking a car dealership visit. Great experiences are really what you deserve and I am confident knowing that Jorell Figueroa was the Sport Mazda Pro you worked with. Both he and Bud are knowledgeable professionals who are specialists in what they do in making our customers car buying experience both enjoyable and successful. Friendly and caring, Jorell is exceptional in making sure you get all your questions answered and concerns addressed and learn all you need to make the best car buying decision for YOU. Neither Jorell or Bud believe in high pressure sales and instead like to listen and assist customers to find what they want. I can understand why you would enjoy your experience. Thank you so much for choosing Sport Mazda North for your next car. Maybe Number 9 is just the start of a great car buying relationship with my dealership. I hope so. We are proud to have you as our customer and wish you nothing but enjoyment and happiness with your choice. May you and yours experience nothing but safe and Healthy times to come. JAY MEALEY, OWNER

Sport Mazda North responded

Lara, It was wonderful to read your kind testimonial for Ashley Ramsey and your car buying experience at Sport Mazda North. I know Ashley Ramsey well from here excellent performance at Sport Mazda South and am so happy to know she is providing the same to her new customers at North. She is a kind and caring individual and one of the best Mazda professionals we have on our team. I am very happy that she made it easy for you to find a great preowned 2018 Mazda 3 to replace your previous Mazda 3. I know you will learn to love it too. Thank you for letting others know about your car buying from home experience. We have always had this service at Sport Mazda and it is becoming more popular for customers during this unfortunate pandemic. Providing you safe and healthy options for your sales and service requirements is important to us and we are proud to know that it is appreciated by valued customers like yourself. It is certainly what you and all of our customers deserve. May you and yours have nothing but safe and healthy times to come. Thank you again for choosing Sport Mazda North and please know you will always be welcome here. JAY MEALEY, OWNER

Sport Mazda North responded

Thank you on behalf of the great staff at Sport Mazda North and we are proud to have you as our customer. You many kind comments about your recent experience at the Sport Mazda Service Center are greatly appreciated and we are so happy to know that you liked all of the upgrades we have made to make your service experience more enjoyable. With a great service team, updated facility and new ownership, we are ready to provide you the best service ever for your Mazda. Please know that I read each and every testimonial from our customers and use them to know which services are great and which need changes to make them great. These testimonials have been so important to me and the staff and I appreciate each and every one. Great customers make great dealerships, and I am happy to have a great customer like yourself at Sport Mazda North. Thank you for letting others know about your experience. JAY MEALEY, OWNER

Sport Mazda North responded

PBroughan, Please accept my sincerest apology for the situation you experienced at Cory Fairbanks Mazda. The dealership is under new ownership and management as of February 1st and as Sport Mazda North, you will not have that experience at my dealership. I hope that you give us and the new management team the opportunity to provide you and your daughter with the service you deserve. Please note that I have owned Sport Mazda for a long time and that since 2013 it has won either Mazda Florida Dealer of the Year or Mazda United States Dealer of the Year every year including for 2020. I intend to bring the same high level of service and customer satisfaction to this dealership. Please stop in and visit with Dan Parker. He is the new General Manager after a long tenure as the General Sales Manager at the original Sport Mazda, now Sport Mazda South. He will be happy to talk to hear from former customers and hopefully future customers also. You will always be welcome at a Sport Mazda. JAY MEALEY, OWNER

Sport Mazda North responded

Boriboi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Cory Fairbanks Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Sport Mazda North responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. At Cory Fairbanks Mazda we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Sport Mazda North responded

Hi Robynmarden, thank you for taking the time to leave a review for us at Cory Fairbanks Mazda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything we can do for you. Take care.