Brian Celso | Page 28

Outstanding service and people, I’m not a customer I am fami Outstanding service, outstanding people, attention to detail stress free environment, friendly, honest, That’s what my family at Cory Fairbanks Mazda Outstanding service, outstanding people, attention to detail stress free environment, friendly, honest, That’s what my family at Cory Fairbanks Mazda means to me. Thank you guy’s. More

by Sa9697 Verified Customer Verified Customer

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Awesome like always This team never fails to deliver ! Great every time .. I’ve both and serviced several cars and are always great and knowledgeable . Thank you for you This team never fails to deliver ! Great every time .. I’ve both and serviced several cars and are always great and knowledgeable . Thank you for your service More

by STEVEGAGA1210 Verified Customer Verified Customer

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Service department lacks attention to detail We own 3 Mazda’s and have been coming to this dealership for years. The service advisors, and specifically Brian Celso, have all been excellent. My We own 3 Mazda’s and have been coming to this dealership for years. The service advisors, and specifically Brian Celso, have all been excellent. My issues have been with the service technicians and the service manager, Don. After a flat tire incident resulting in the purchase of a new tire, the spare was left in the back of our CX9. This resulted in as extra trip to correct the situation, as I am unable to lift the tire out, let alone try to figure out how to fit it up underneath the car. I asked to speak with the manager, Don. On my service visit prior to the tire incident I heard an unfamiliar noise and went in to report it to the service advisor. Jay came and heard the noise and removed a leave from a fan or filter behind the glove compartment. Jay told me that he was glad that I mentioned it before leaving because it was an easy correction but one that we probably couldn’t have fixed on our own. When I mentioned this incident to Don I was told that the car was in for an oil change NOT a noise problem. Seriously now. First of all, the noise was not there when I brought in in. Secondly, I heard it immediately upon starting the car. Shouldn’t a technician have heard the same noise? Let’s hope Don’s doctors are more thorough. If a patient comes in for heart surgery there a lot of things that need to be cross checked. I expect better attention to detail from a dealership that promotes excellent service. Again, please know that the advisors have been excellent. An lead and tire problem may seem small in the grand scheme of things, but it makes it difficult to keep coming back. More

by PG Verified Customer Verified Customer

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Simple key cut and progtam Quoted fair price in advance. Work done promptly and properly. Talked, without pressure, about planning future service. Nice waiting area with coffee Quoted fair price in advance. Work done promptly and properly. Talked, without pressure, about planning future service. Nice waiting area with coffee and water available More

by PAT39 Verified Customer Verified Customer

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Service on time. Excellent service and very nice employee. The new design store is beautiful. The price was ok. Rest area nice and it was nice to have a coupon to car Excellent service and very nice employee. The new design store is beautiful. The price was ok. Rest area nice and it was nice to have a coupon to car wash. More

by JUCEBADO Verified Customer Verified Customer

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Great service Service completed in a timely manner by a knowledgeable technician. Fair pricing, convenient loaner car provided at no additional charge. Everyone I d Service completed in a timely manner by a knowledgeable technician. Fair pricing, convenient loaner car provided at no additional charge. Everyone I dealt with was friendly and personable. More

by RDC101 Verified Customer Verified Customer

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Good Service This service center and their staff know exactly what is needed to be done. They did the work with no extra recommendations. Very efficent and trustwo This service center and their staff know exactly what is needed to be done. They did the work with no extra recommendations. Very efficent and trustworthy. More

by hfbassily Verified Customer Verified Customer

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Met 2 new Mazdas for 1st time! Fell in love! Both Red! Truly an exceptional experience at this dealership. Thank you Cory Fairbanks Mazda for making the purchase of our two beautiful Mazdas such a pleasura Truly an exceptional experience at this dealership. Thank you Cory Fairbanks Mazda for making the purchase of our two beautiful Mazdas such a pleasurable experience. Thank you Karlis Vice for treating my wife and I with dignity and respect. You are truly an exceptional sales person. Cory Fairbanks Mazda should be proud to have you representing them. Thank you Beth for taking the time to show us all the bells and whistles on our vehicles and how to work them. Above and beyond the Call of Duty!. More

by NCMOUNTAINDAWG Verified Customer Verified Customer

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Excellent Customer Service These guys are great. They really take care of you and make sure you understand what's going on with your vehicle. Quick and prompt service. These guys are great. They really take care of you and make sure you understand what's going on with your vehicle. Quick and prompt service. More

by BREANNA_HERBURT Verified Customer Verified Customer

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Love my new Mazda3 Love my new Mazda 3. It's amazing! I have wanted the 19 Mazda 3 since it came out. The redesign is unbelievable compared to my 17 Mazda 3. Thank you S Love my new Mazda 3. It's amazing! I have wanted the 19 Mazda 3 since it came out. The redesign is unbelievable compared to my 17 Mazda 3. Thank you Samantha Ault Willy M and Mike Albrecht for making it happen!! More

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