Brian Coffin
Brian Coffin at Conicelli Toyota of Springfield

Brian Coffin

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.6
126 Reviews
4.6

126 Reviews

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126 Reviews of Brian Coffin

January 22, 2026

Dealership Rating
Employee Rating

Thanks for all service. Appointment was good and didn't have to wait too long for inspection and oil change. More

by NEW-MAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Conicelli Toyota of Springfield responded

Thank you for sharing your recent experience with our dealership. We appreciate your business. Paula d., Customer Relations

January 21, 2026

Dealership Rating
Employee Rating

They sell used cars to people that have problems and defects I will never buy from this place again nor will you get referrals. And the way I was treated there when I had to go back for service twice. A More

by samrswann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Reggie Walton, Tim Hopkins , Another service person named Alex Don't know the last name.

Jan 23, 2026

Conicelli Toyota of Springfield responded

I am disappointed to read this review regarding your experience with our dealership. Your comments matter to us and we want to make sure we address them for you. I am sure someone from our sales department will be reaching out to you. We appreciate your business and look forward to a prompt resolution for you. Paula d., Customer Relations

January 07, 2026

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Very good experience. Got my preferred appointment time and in and out in a timely manner particularly since I waited for the service to be completed. More

by JWEEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

Jan 08, 2026

Conicelli Toyota of Springfield responded

Thank you for maintaining your vehicle's performance with our Toyota service center. We appreciate this four star review. Paula d., Customer Relations

January 05, 2026

Dealership Rating
Employee Rating

Very easy and efficient. No issues dropping and picking up my car. Would recommend this place to anyone. More

by PATMAY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate your business. Paula d., Customer Relations

December 19, 2025

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I was in and out in just one day. Yearly checkup, inspection, detailing, etc...great job. More

by judybob4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Dec 23, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

December 16, 2025

Dealership Rating
Employee Rating

Great service and very timely responses and work being done. Always a pleasure to deal with conicelli! More

by MIKEDONLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

December 11, 2025

Dealership Rating
Employee Rating

Thanks for the maintenance service for my car. You were prompt, professional and provided me with answers to my questions. I was able to do some work while waiting for the service to be complete More

by RUTHBF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Conicelli Toyota of Springfield responded

Thank you for maintaining your vehicle's performance at our Toyota dealership's service center. We appreciate the positive feedback and your business. Paula d., Customer Relations

December 09, 2025

Dealership Rating
Employee Rating

Wonderful service very prompt and helpful been there for years thank you for such great service More

by BOBANDFRAN176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Conicelli Toyota of Springfield responded

We appreciate your service center business and look forward to assisting you in the future. Paula d., Customer Relations

December 08, 2025

Dealership Rating
Employee Rating

I’ve commented on this before, service on my car was fine. My only comment is that the service representative who check you in do not pay attention to customers. When you drop your car off you have to w More

by n90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Conicelli Toyota of Springfield responded

I apologize for your recent experience with our Service center. I shared this with our service manager and I know he would like to assist you and discuss the issues. If you could call me with your name and phone #, I will pass it on so that you can receive a return call. Paula DiGiacomo, Customer Relations 610-234-2200

November 21, 2025

Dealership Rating
Employee Rating

Fast, excellent service. Quick stop to receive a "Service Campaign" for my EV. Item ordered at time of service reservation and was received before my reservation. Next up, so More

by GSCSRCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Conicelli Toyota of Springfield responded

Many thanks for the servicing your vehicle with our Toyota dealership. We appreciate your business! Paula d., Customer Relations

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