Brian Cole
Brian Cole at Frank Brown Auto and Truck Ranch
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Brian Cole | Page 8

GMC Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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5.0
77 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

5.0

77 Reviews

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77 Reviews of Brian Cole

April 19, 2021

Dealership Rating
Employee Rating

Their sales team were kind, however I have not had any experience with the service department yet. Every department worked together to give us the best deal. More

by 328munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 01, 2021

Dealership Rating
Employee Rating

They treated me great and did my services very quickly thank you so much fir makin me feel at home I will highly recommend it to anyone else I will continue services More

by Ja1972ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

April 01, 2021

Dealership Rating
Employee Rating

Brian was an outstanding sales associate! Took a lot of time with us as we compared the Acada SLT and the Denali features. Answered all our questions and gave us great insight on both. More

by David C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 16, 2021

Dealership Rating
Employee Rating

Frank Brown has sold us both of our cars, and both times they have gone above and beyond to make sure we come home with the car that makes us happy. Also thank you Bryan Cole, for helping us get the car we More

by hbriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 10, 2021

Dealership Rating
Employee Rating

I recommend this dealership to everyone. Thanks to Terry for finding a good deal on the next 5 oil changes. I know Dan is not still employed but he was polite, courteous and helpful. I am widowed and this More

by LYNDADICKSON79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan

Mar 11, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 04, 2021

Dealership Rating
Employee Rating

Great experience. Brian at frank brown was great. I was kept informed of the delivery status of my 2021 gmc sierra AT4 even when it was delayed by the winter storm. Freaking awesome truck. More

by lanny-poe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 27, 2021

Dealership Rating
Employee Rating

Everyone at Frank Brown was very pleasant and courteous. I would recommend them for sales or service. I never complete reviews, so me completing this one should say a lot. More

by jwhitley3220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Alegria

Jan 28, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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