Brian Cook
Brian Cook at Pedder Nissan

Brian Cook | Page 11

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Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.5
186 Reviews
4.5

186 Reviews

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186 Reviews of Brian Cook

July 29, 2020

Dealership Rating
Employee Rating

Great service everyone was really nice and helpful. Service was very fast and easy. I will be back for future services. Joy to work with. More

by Boo
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Aug 08, 2020

Pedder Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2020

Dealership Rating
Employee Rating

Very nice and friendly people all of them, I would like to come back at this location and definitely recommend to others. Thank you I had a great experience. More

by Palacal3
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia, Antonio

Jul 22, 2020

Pedder Nissan responded

Palacal3, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

July 19, 2020

Dealership Rating
Employee Rating

I called and asked to speak with the service manager and was on hold for 11 minutes for them to say he was at lunch and I never received a call back. This was my 1st time having problems with my car. I drop More

by Shinesunshine
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 20, 2020

Pedder Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (951) 766-1446 EXT 2111. We look forward to hearing from you. Erica Cadena Customer Relations Manager

July 15, 2020

Dealership Rating
Employee Rating

My battery voltage was low. They checked it and told me I Needed a new Battery. I was done in 30 minutes. Great Service and very friendly More

by Armada15
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

July 15, 2020

Dealership Rating
Employee Rating

Although it took a while the staff was friendly and helpful. Since l just moved here from San Diego it was a great way to start a new partnership... well done More

by Walrus
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

July 12, 2020

Dealership Rating
Employee Rating

I was taken care of right away no problems but no coffee or bottled water and when I have taken my truck in before for a oil change I would get my truck washed after the work was done nothing this time and More

by Thomas
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 17, 2020

Pedder Nissan responded

Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Unfortunately with Covid-19 We cannot provide coffee for the protection of guest and employees! As soon as everything is cleared up we will have it in stock ready for you!

July 06, 2020

Dealership Rating
Employee Rating

The service was Efficient & professional and took care of my recall fast and efficiently. I just moved back to CA & itPeddler is definitely a car dealership I will visit again More

by Canmancares
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 10, 2020

Pedder Nissan responded

Canmancares, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

June 30, 2020

Dealership Rating
Employee Rating

Had an appointment at 3 and had to wait 1 1/2 hours for an oil change not my best visit 😥 maybe express should open More

by mzbeulah
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 03, 2020

Pedder Nissan responded

Hi Mzbeulah, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Due to Covid-19 we have been forced to minimize our staff and do apologize for the inconvenience! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2020

Dealership Rating
Employee Rating

My car came out worse then when I dropped it off. It Miley shook when I took it in and when I picked it up it was almost un drivable. More

by timhom19
Recommend Dealer
No

Other Employees Tagged: Danny Garcia

Jul 17, 2020

Pedder Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (951) 766-1446 EXT 2111. We look forward to hearing from you. Erica Cadena Customer Relations Manager

June 27, 2020

Dealership Rating
Employee Rating

Only issue was that my vehicle was brought outside indicating it was done. I gave them the benefit of the doubt and waited another 20min till I went to the service desk and asked if it was ready which More

by jnjmills2006
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 04, 2020

Pedder Nissan responded

Hi Jnjmills2006, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We are working to create better communication! We appreciate your review very much, thank you!

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