181 Reviews of Brian Cook
June 16, 2020
I never recieved any type of update, I had to continuously call in to get an update. The repairs done were great though. Blacking communication! continuously call in to get an update. The repairs done were great though. Blacking communication! More
Other Employees Tagged: Danny Garcia
June 11, 2020
The service reps are professional and they will explain services being performed. I feel they answer my questions and ensure the job is completed at the approximate time given services being performed. I feel they answer my questions and ensure the job is completed at the approximate time given More
Other Employees Tagged: Danny Garcia, Barbara Gama
June 11, 2020
Thank you for great service The wait time was minimum when you answered all my questions.I would be happy to refer you to all my friends and family. when you answered all my questions.I would be happy to refer you to all my friends and family. More
Other Employees Tagged: Danny Garcia
June 09, 2020
Excellent customer service Danny was very helpful although they didn’t have the part to my car but they went and pick it up and worked on my car right away. Thank you Pedder Nissan!!! although they didn’t have the part to my car but they went and pick it up and worked on my car right away. Thank you Pedder Nissan!!! More
Other Employees Tagged: Danny Garcia
June 03, 2020
They do a great job, very through from tire rotation to fluid xx.I am ready to sign on for more oil changes they are the place to go for car service. fluid xx.I am ready to sign on for more oil changes they are the place to go for car service. More
Other Employees Tagged: Danny Garcia
May 30, 2020
Dealership is clean and orderly. Staff are friendly and helpful. I take my Versa Note and Máxima there for service and the work has always been completed to my satisfaction. helpful. I take my Versa Note and Máxima there for service and the work has always been completed to my satisfaction. More
Other Employees Tagged: Danny Garcia, Kevin (Service advisor)
May 23, 2020
For one, the wrong mileage was put down on the invoice & on the sticker. 2nd, I had asked if they could check under the car because I smell burnt plastic. When my car was ready I asked if there was anythin on the sticker. 2nd, I had asked if they could check under the car because I smell burnt plastic. When my car was ready I asked if there was anything stuck on the bottom & they said no & nothing on the exhaust. The sales girl said that if I wanted a "full diagnosis", it would be $179.00. I came home & still smell the burnt smell. I crawled underneath the hot car & i see that there's black plastic stuff in the exhaust pipe. Very disappointed that the service ppl did not check something when I asked to do so. More
Other Employees Tagged: Danny Garcia

