Brian Cook
Brian Cook at Pedder Nissan

Brian Cook | Page 12

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.5
191 Reviews
4.5

191 Reviews

Write a Review

191 Reviews of Brian Cook

July 12, 2020

Dealership Rating
Employee Rating

I was taken care of right away no problems but no coffee or bottled water and when I have taken my truck in before for a oil change I would get my truck washed after the work was done nothing this time and More

by Thomas
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 17, 2020

Pedder Nissan responded

Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Unfortunately with Covid-19 We cannot provide coffee for the protection of guest and employees! As soon as everything is cleared up we will have it in stock ready for you!

July 06, 2020

Dealership Rating
Employee Rating

The service was Efficient & professional and took care of my recall fast and efficiently. I just moved back to CA & itPeddler is definitely a car dealership I will visit again More

by Canmancares
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 10, 2020

Pedder Nissan responded

Canmancares, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

June 30, 2020

Dealership Rating
Employee Rating

Had an appointment at 3 and had to wait 1 1/2 hours for an oil change not my best visit 😥 maybe express should open More

by mzbeulah
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 03, 2020

Pedder Nissan responded

Hi Mzbeulah, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Due to Covid-19 we have been forced to minimize our staff and do apologize for the inconvenience! If you have any further questions, please give us a call. We're always happy to help!

June 28, 2020

Dealership Rating
Employee Rating

My car came out worse then when I dropped it off. It Miley shook when I took it in and when I picked it up it was almost un drivable. More

by timhom19
Recommend Dealer
No

Other Employees Tagged: Danny Garcia

Jul 17, 2020

Pedder Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (951) 766-1446 EXT 2111. We look forward to hearing from you. Erica Cadena Customer Relations Manager

June 27, 2020

Dealership Rating
Employee Rating

Only issue was that my vehicle was brought outside indicating it was done. I gave them the benefit of the doubt and waited another 20min till I went to the service desk and asked if it was ready which More

by jnjmills2006
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 04, 2020

Pedder Nissan responded

Hi Jnjmills2006, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We are working to create better communication! We appreciate your review very much, thank you!

June 27, 2020

Dealership Rating
Employee Rating

Thank you Brian C. but Danny G.,I DONT CARE how long you’ve been there 6mos. or 6yrs. Your Attitude STINKS and your Knowledge of the service you offer could be expressed better w/o Sarcasm sarcasm😔 More

by Myelove74
Recommend Dealer
No

Other Employees Tagged: Danny Garcia

Jul 24, 2020

Pedder Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (951) 766-1446 EXT 2111. We look forward to hearing from you. Erica Cadena Customer Relations Manager

June 27, 2020

Dealership Rating
Employee Rating

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

by justintfox96
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jul 04, 2020

Pedder Nissan responded

Justintfox96, thank you for the high star rating!

June 20, 2020

Dealership Rating
Employee Rating

They were quick, helpful and very personable. My car was ready on time and got great value for my money. Quick, Efficient and very friendly. More

by LAURAHRAMIREZ
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jun 25, 2020

Pedder Nissan responded

Laurahramirez, we are so pleased you enjoyed your visit to Pedder Nissan! If you have any further questions, please don't hesitate to reach out!

June 20, 2020

Dealership Rating
Employee Rating

Excellent customer service! Will definitely recommend Pedder Nissan Service Dept. to family and friends. Staff took pride in serving all clients in a warm and friendly way. More

by Chaisongkram
Recommend Dealer
Yes

Other Employees Tagged: Danny Garcia

Jun 25, 2020

Pedder Nissan responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that we provided such an experience here at Pedder Nissan to you!

June 18, 2020

Dealership Rating
Employee Rating

This people are really hopeful and nice and people that we can count on for great service and I definitely tell other people about them More

by CHDI1980
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano , Katie Becerra, Lexi Perez, Jayson Sherrill, Ahdrianah Worthey, Tyler Zimmerman, Pual

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