Brian Crandall
Brian Crandall at Heiser Chevrolet of West Bend

Brian Crandall

Sales Director / General Manager

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.7
41 Reviews
4.7

41 Reviews

Write a Review

41 Reviews of Brian Crandall

May 19, 2025

Dealership Rating
Employee Rating

disappointed with the financing, I was told it would be a comparable rate to my bank, but it was two points higher. More

by Nonhof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Rick Hodge

May 19, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We're sorry that you are disappointed with the financing. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees.

May 12, 2025

Dealership Rating
Employee Rating

Brian Crandall found exactly the vehicle we were looking for & finance department staff explained everything in easy to understand layman's terms. More

by margaret6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Rick Hodge

May 13, 2025

Heiser Chevrolet of West Bend responded

Dear Margaret, We are so glad to hear that Brian was able to help you find the perfect vehicle. We appreciate your business. Congratulations on your new vehicle and happy driving!

May 10, 2025

Dealership Rating
Employee Rating

All the staff was friendly, professional and well organized. Overall a pleasant and stress free experience. I would highly recommend Heiser Chevrolet West Bend for both new and used vehicle purchas More

by charleskis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Fuller, Kreyshia White

May 12, 2025

Heiser Chevrolet of West Bend responded

Dear Charles, Thank you for leaving us a 5 star rating. We are so glad to hear you had a pleasant and stress free experience at Heiser. Congrats on your vehicle purchase.

May 07, 2025

Dealership Rating
Employee Rating

I had a great experience working with Heiser Chevrolet West Bend in leasing my new 2025 trailblazer. I would recommend Heiser to others for car buying or leasing. More

by lyochem70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Fuller, Glenn Leinen

May 08, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear that you had a great buying experience at Heiser Chevrolet. Thank you for choosing Heiser and congratulations on your new vehicle!

May 03, 2025

Dealership Rating
Employee Rating

This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! More

by heme79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Fuller, William Harris

May 05, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear that Heiser is your "go to" dealer! Please know, we are so appreciative of your business and look forward to providing you with another 5 star experience upon your return!

May 02, 2025

Dealership Rating
Employee Rating

The sales people at heiser were great,. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle. More

by giesek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Kreyshia White

May 05, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to complete a review. We are so glad to hear you are satisfied with your experience at Heiser. Thank you for your business and happy driving!

April 16, 2025

Dealership Rating
Employee Rating

Brian is knowledgeable, kind, and always responsive. He saw me late on a Friday to help me secure a Trailblazer from inventory after hearing about the 25% tariffs that were coming the next week. With hi More

by gstyles
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall

Apr 17, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer, We are so glad to hear about that Brian was able to help you get the car you wanted. Thank you for choosing Heiser. We look forward to your next visit!

April 10, 2025

Dealership Rating
Employee Rating

Amazing! Everyone was so kind and very helpful. Very knowledgeable as well Friendly, kind, family More

by tabathaheuss
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall

Apr 16, 2025

Heiser Chevrolet of West Bend responded

Dear Tabatha, We are so glad to hear you had a positive experience at Heiser! We thank you for your business and look forward to your next visit!

April 10, 2025

Dealership Rating
Employee Rating

Another great, smooth experience! Brian was responsive and easy to work with. This is our second lease through West Bend! More

by kasie.i.speaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2025

Heiser Chevrolet of West Bend responded

Dear Kasie, Thank you for choosing Heiser Chevrolet Cadillac for your second lease. We are so glad to hear everything went smoothly! We deeply appreciate your business. Congratulations on your new vehicle and safe driving!

April 04, 2025

Dealership Rating
Employee Rating

Have been dealing with heiser for past several years . Very helpful and gracious. It's been a pleasure working with them More

by marxfarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cesar Nunez, Rick Hodge , Charlie Przislicki

1
...

Dealership Inventory (193 Vehicles)

used 2022 Toyota Tacoma car, priced at $37,939
2022 Toyota Tacoma
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
used 2024 Ford Mustang Mach-E car, priced at $36,328
2024 Ford Mustang Mach-E
used
VAPOR BLUE METALLIC exterior
Automatic
All-wheel Drive
new 2025 Chevrolet Trax car, priced at $27,458
2025 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
used 2019 Volkswagen Jetta car, priced at $16,098
2019 Volkswagen Jetta
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
used 2021 GMC Terrain car, priced at $21,877
2021 GMC Terrain
used
Quicksilver Metallic exterior
Automatic
All-wheel Drive
new 2025 Chevrolet Blazer EV car, priced at $49,248
2025 Chevrolet Blazer EV
new
Summit White exterior
Automatic
All-wheel Drive