Brian Crandall

This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! They're knowledgeable, personable and empathetic! More

by heme79 Verified Customer Verified Customer

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The sales people at heiser were great,. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle. More

by giesek Verified Customer Verified Customer

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Brian is knowledgeable, kind, and always responsive. He saw me late on a Friday to help me secure a Trailblazer from inventory after hearing about the 25% tariffs that were coming the next week. With hi He saw me late on a Friday to help me secure a Trailblazer from inventory after hearing about the 25% tariffs that were coming the next week. With his help I got the car I wanted the next business day. More

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Another great, smooth experience! Brian was responsive and easy to work with. This is our second lease through West Bend! Brian was responsive and easy to work with. This is our second lease through West Bend! More

by kasie.i.speaks Verified Customer Verified Customer

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Amazing! Everyone was so kind and very helpful. Very knowledgeable as well Friendly, kind, family Everyone was so kind and very helpful. Very knowledgeable as well Friendly, kind, family More

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Have been dealing with heiser for past several years . Very helpful and gracious. It's been a pleasure working with them Very helpful and gracious. It's been a pleasure working with them More

by marxfarm Verified Customer Verified Customer

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Brian did an amazing job to get Me the deal that I wanted. Got me into a newer vehicle than what I was looking to get into, and still managed to get a deal with my budget! wanted. Got me into a newer vehicle than what I was looking to get into, and still managed to get a deal with my budget! More

by nancyrigo23 Verified Customer Verified Customer

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Friendly staff, took the time to find the car I wanted. Great turnaround from start to finish. Great turnaround from start to finish. More

by ppeters1 Verified Customer Verified Customer

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We were greeted in a friendly and professional manner. We were not pressured to make and immediate purchase. Great selection of vehicles that we were looking for. We were not pressured to make and immediate purchase. Great selection of vehicles that we were looking for. More

by joanw10158 Verified Customer Verified Customer

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I was very disappointed with my service since you didn't fix the problem. I had a early morning appointment but apparently you worked on other cars and didn't devote the time needed to fix it. My husband ha fix the problem. I had a early morning appointment but apparently you worked on other cars and didn't devote the time needed to fix it. My husband had scheduled an appointment a few months ago and when he arrived they said it would be a hour to an hour an a half wait, he left. Not sure if I will continue to bring my car in anymore. I bought it there and have been very happy with it, but the service is a different story. More

by TERRIROSBECK1961 Verified Customer Verified Customer

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