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Brian Declue
Brian Declue at Heritage Toyota

Brian Declue | Page 2

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
26 Reviews

Brian Joined the H-Team as a sales representative in July of 2025 and is very excited to start a new chapter in his life. Before jumping into the automotive industry, Brian worked in small business financing, consulting, and economic development at the federal and local levels. Brian also has a lot of experience in sales, customer service, and marketing. Brian likes to fish, cook/grill, and ride motorcycles throughout New England in his spare time.

5.0

26 Reviews

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26 Reviews of Brian Declue

February 20, 2026

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Brian was extremely pleasant non pushy, only thing I could add that would have made us happier is if it didnt take so long More

by Wescoranger
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Finance Experience
Recommend Dealer
Yes
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Feb 20, 2026

Heritage Toyota responded

Linda, Thank you for taking the time to share your feedback - We are so glad to her that you enjoyed working with Brian and our team, and for your patience with the process, as we understand that the time it takes can vary. We are, however, pleased to hear that everything went as smoothly as possible, and we look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Grand Highlander!

January 27, 2026

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Loved working with the seales person Brian but the title delay was poorly handled by the finance department.A tank of gas didn't make up for extra trips and stress that caused me especially given the money More

by Mk
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido, Chris Ferguson

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Jan 28, 2026

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are glad to hear that you enjoyed working with Brian to shop for your new Toyota, and that that aspect of your shopping experience went smoothly. We do apologize about the delay regarding your new vehicle's title processing. The issuing of new titles for newly sold vehicles is completed by the Department of Motor Vehicles, and is, unfortunately, a process and timeline over which our team has very limited control. That being said, we do apologize for the delay and any inconvenience it may have created for you, and we truly appreciate your patience as the process was completed. If you have any questions, we would be happy to invite you to contact our Customer Relations Manager, Adam Miller. He can be reached directly at (802) 865-8296, Thank you again for your feedback, and we look forward to hearing from you

January 26, 2026

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Overall a Great Experience with Brian. Highly recommend working with him if you are looking for a new car. Great communication, knowledgeable, helpful and a very good process. Thanks again More

by Jaren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

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Jan 27, 2026

Heritage Toyota responded

Jaren, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Brian and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 22, 2026

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It was an overall great experience with Brian at Toyota. Welcoming atmosphere and Brian was incredibly helpful the entire time making sure I was comfortable and understood everything going on. More

by leary802
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue, Matthew Messenger

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Jan 27, 2026

Heritage Toyota responded

Tyler, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Brian to shop for your new Tacoma, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

January 13, 2026

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Heritage always delivers. Appreciate the service and care the sales staff makes to find the right vehicle. More

by mkirish13
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

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Jan 13, 2026

Heritage Toyota responded

Michelle, Thank you for taking the time to share your feedback, and for trusting our team to help you find the perfect new Toyota to fit your needs! We are so glad to hear that your recent shopping experience with Brian was no exception, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 30, 2025

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Brian was helpful, courteous and professional. He followed up and never applied “car sales pressure” which I’m thankful for. More

by JoJo
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Recommend Dealer
Yes
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Dec 30, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

December 24, 2025

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Employee Rating

Brian never pressured me, overall very good experience from start to finish, and the dealership was very clean More

by dchampine2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks

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Dec 31, 2025

Heritage Toyota responded

David, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Brian to shop for your new Camry, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 13, 2025

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I recently worked with Brian at Heritage to lease or purchase a vehicle and it was by far the best experience I’ve had at a dealership. Brian was straightforward, enthusiastic, and genuine. He provi More

by hikenski
Finance Experience
Recommend Dealer
Yes
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Nov 14, 2025

Heritage Toyota responded

Sarah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian to shop for your new RAV4, and that he and our team were able to make the leasing process a smooth one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 09, 2025

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Brian worked with me for over 3 months to help our family find the perfect car. He was personable, attentive, and professional. Other staff were wonderful as well. I highly recommend Toyota Heritage! More

by JulianaT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue

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Nov 10, 2025

Heritage Toyota responded

Juliana, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian and our team, and that they were able to help find the perfect new Toyota to fit your family's needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Sienna!

October 17, 2025

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Employee Rating

Brian was a pleasure to work with. Highly recommend Brian Declue and the Heritage Toyota dealership. More

by Tony
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Oct 20, 2025

Heritage Toyota responded

Tony, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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