Brian Dorcey
Brian Dorcey at Bob Penkhus Volvo Mazda Volkswagen
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Brian Dorcey | Page 14

Service Advisor

Bob Penkhus Volvo Mazda Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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5.0
580 Reviews
5.0

580 Reviews

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580 Reviews of Brian Dorcey

October 17, 2022

Dealership Rating
Employee Rating

Brian was great and the service was thorough and timely. Staff was friendly and accommodating More

by Kelby.chambers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Kelby thank you for sharing with us about your experience with Brian. We are pleased to hear he provided great service and made this a positive visit. See you again soon.

October 08, 2022

Dealership Rating
Employee Rating

I need this dealer to make things right with my VW and they always do. I’ve gone to other dealers but they just don’t come close to the honesty and professionalism Bob Penkhus VW provides to its customers More

by MDWEBBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 11, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you very much for your kind words. We are extremely honored by your trust and support. See you at your next visit.

October 08, 2022

Dealership Rating
Employee Rating

Good service. Fast service. My car was washed exterior and interior and brian did a great job More

by DENNIS.C10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 11, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Dennis thank you for the feedback.

October 06, 2022

Dealership Rating
Employee Rating

Had warranty work performed on both my daughter and wife's cars. The work was completed correctly first time and on schedule. Thank you. More

by Bryn Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Bryn thank you for the review. We appreciate you coming to see us for your service needs. See you at your next appointment.

October 05, 2022

Dealership Rating
Employee Rating

Brian in the service department is always Very helpful in all areas from service to communication More

by BRENDAMSHRIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Brenda thank you for taking the time to let us know about Brian's great service. We will be sure to let him know of your kind words. See you at the next visit.

October 05, 2022

Dealership Rating
Employee Rating

Brian always takes great care of us! He took time to explain our service, and even helped order some parts. More

by MVW74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate you taking the time to leave a review. We will be sure to let Brian know he did a great job.

October 05, 2022

Dealership Rating
Employee Rating

Good quality service - love that wash my car! Brian our service consultant is awesome. Always takes care of us. More

by DAISYMOM431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for the 5 star review.

October 04, 2022

Dealership Rating
Employee Rating

Very professional and friendly atmosphere. Takes the time to fully explain what repairs or maintenance your car might need. They also suggest a timetable to get the work done. It sure helps wi More

by CAG052895
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you very much for coming to see us for service needs. We are pleased to hear our staff could make this a positive experience. See you at the next appointment.

September 28, 2022

Dealership Rating
Employee Rating

The service underwriters are polite, professional, and very helpful with any and all appointments that I have made for service on my vehicle. More

by JOHN.C0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

John thank you for trusting us with your service needs.

September 26, 2022

Dealership Rating
Employee Rating

This dealership records the mechanics initial review of your car and sends you the video. I have been screwed over by a BUNCH of mechanics, but this way makes me trust this dealership to work on only what More

by DENISA_WHITNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2022

Bob Penkhus Volvo Mazda Volkswagen responded

Denisa we appreciate you taking the time to share about your interaction with our staff. Thank you for coming to see us and we look forward to your next appointment.

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