Brian Dorcey | Page 2
Service Advisor
Bob Penkhus Volvo Mazda Volkswagen
1101 Motor City Dr
Colorado Springs, CO 80905
580 Reviews
Write a Review580 Reviews of Brian Dorcey
September 15, 2023
New to Colorado. 1st impression… Danielle is patient & excellent at providing accurate answers. I asked +/- 20 questions. She answered them all. If she did not ha 1st impression… Danielle is patient & excellent at providing accurate answers. I asked +/- 20 questions. She answered them all. If she did not have the answer, she put me on hold to find the answer. My impression is that she was honest, and that I can depend on the information she provides. My impression of this dealership is excellent. I feel confident, knowing that my car was serviced professionally & feel secure driving around. They changed the batteries in both of my fobs. I’m a very happy customer and recommend them. More
Other Employees Tagged: Danielle Brown
September 15, 2023
Great customer service. My consultant Brian discussed repair recommendations and possible timelines for caution items without rushing me. He inspired my trust. Also, person My consultant Brian discussed repair recommendations and possible timelines for caution items without rushing me. He inspired my trust. Also, person who scheduled me was pleasant and thorough. More
Other Employees Tagged: Caitlin made my appointment
September 13, 2023
Only place I have taken my car for maintenance since I’ve owned it. Brian is the best. owned it. Brian is the best. More
Other Employees Tagged: Justin Brant
September 10, 2023
Although when I scheduled my service, I was told that I could have a loaner for the day, however do to a service the previous day taking longer than expected the loaner was not available. Brian left me a could have a loaner for the day, however do to a service the previous day taking longer than expected the loaner was not available. Brian left me a message the night before my service and gave options to include his commitment to have my service complete in 1 1/2 hours; he followed through on that and I was back in my vehicle in plenty of time to meet my other commitments of the day. I appreciated that! More
August 26, 2023
I enjoy dealing with Brian at Penkhus because I always get reliable, good service on my beloved Jetta Diesel. Brian is always helpful, friendly and professional. He answers questions and the phone promptl get reliable, good service on my beloved Jetta Diesel. Brian is always helpful, friendly and professional. He answers questions and the phone promptly. I have never been disappointed in many years of bringing in my car for service. More
August 22, 2023
They were polite and curious. Very informative about what they are doing. I very much appreciate everything they do Very informative about what they are doing. I very much appreciate everything they do More
Other Employees Tagged: Justin Brant