Brian Dorcey
Brian Dorcey at Bob Penkhus Volvo Mazda Volkswagen
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Brian Dorcey | Page 2

Service Advisor

Bob Penkhus Volvo Mazda Volkswagen

1101 Motor City Dr
Colorado Springs, CO 80905

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5.0
580 Reviews
5.0

580 Reviews

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580 Reviews of Brian Dorcey

September 15, 2023

Dealership Rating
Employee Rating

New to Colorado. 1st impression… Danielle is patient & excellent at providing accurate answers. I asked +/- 20 questions. She answered them all. If she did not ha More

by alaskaicebaby
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danielle Brown

Sep 15, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

We are elated to hear of your positive experience with Danielle and our service team! Thank you for the five-star review!

September 15, 2023

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Great customer service. My consultant Brian discussed repair recommendations and possible timelines for caution items without rushing me. He inspired my trust. Also, person More

by TRHAT1
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin made my appointment

Sep 15, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Thank you for trusting us with your VW! We're so happy to hear you had a great experience.

September 14, 2023

Dealership Rating
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Easy scheduling to meet my calendar needs. Professional service with a commitment to customer satisfaction. More

by DVENEKLASEN
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Recommend Dealer
Yes
Sep 15, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

It's our pleasure! Thank you for the five-star review!

September 14, 2023

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Same day service to accommodate my schedule and distance travel . Honest evaluation and fair price More

by KIMLJRN
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Recommend Dealer
Yes
Sep 15, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

We are pleased to hear you had a great service visit with us. Thanks for trusting us with your VW!

September 13, 2023

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Only place I have taken my car for maintenance since I’ve owned it. Brian is the best. More

by BT
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Recommend Dealer
Yes

Other Employees Tagged: Justin Brant

Sep 15, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

It's an honor to serve you! Thanks for the review!

September 10, 2023

Dealership Rating
Employee Rating

Although when I scheduled my service, I was told that I could have a loaner for the day, however do to a service the previous day taking longer than expected the loaner was not available. Brian left me a More

by VMCONNOLLY
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

We are thrilled to hear that you enjoyed your service visit experience and that Brian was able to accommodate you. Thank you!

September 02, 2023

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Service was exceptional, staff approachable and everything was completed in a timely fashion. Will definitely return. More

by MEGANO22
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Recommend Dealer
Yes
Sep 06, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Megan, thank you for the five-star review!

August 26, 2023

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I enjoy dealing with Brian at Penkhus because I always get reliable, good service on my beloved Jetta Diesel. Brian is always helpful, friendly and professional. He answers questions and the phone promptl More

by AWISHARD
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Recommend Dealer
Yes
Aug 28, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

We are so honored to have been able to service your VW for all these years. Thank you for your continued trust!

August 22, 2023

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They were polite and curious. Very informative about what they are doing. I very much appreciate everything they do More

by STEPHANIEJOJO
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Recommend Dealer
Yes

Other Employees Tagged: Justin Brant

Aug 24, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

We appreciate the kind words and the five-star review, Stephanie!

August 19, 2023

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Employee Rating

Brian is very knowledgeable and super friendly! I like to getting the video about the service. More

by Erin Foster
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Recommend Dealer
Yes
Aug 21, 2023

Bob Penkhus Volvo Mazda Volkswagen responded

Erin, we're so glad to hear you had great service with us. We appreciate you!

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