Brian Doyle | Page 11

Toyota of North Charlotte advertises car prices for cars they do not have in stock, nor do they offer the same discounts as advertised. Trade-in cars are appraised based on their "At Auction" value, but th they do not have in stock, nor do they offer the same discounts as advertised. Trade-in cars are appraised based on their "At Auction" value, but then sold on their used car lot. Sales negotiations are based around monthly payments not total car price, dealer installed options/accessories are not Toyota OEM items (they are Toyota distribution region items), and Internet offered additional "Rewards" are not valid on sale cars. More

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