Brian Eikmeier | Page 15

When I made the appointment the front desk person was rude. I asked to speak to service so I could explain to them what I wanted done, but she kept asking me why I wanted service. When I dropped my car rude. I asked to speak to service so I could explain to them what I wanted done, but she kept asking me why I wanted service. When I dropped my car off, I waited for awhile and no one came to the shop to ask me why I was there, finally a guy did and he was also a bit rude. I waited in the lounge until my car was done. On my way home I noticed that the sticker they put on my windshield wasn’t even for my car, so that makes me wonder if they even did what they said they did to my car. The sales and finance parts of this company are great. But the service department definitely needs some work. Not looking forward to having to make the next appointment. More

by FREUDCCBC94 Verified Customer Verified Customer

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I was confused about the oil change that they promise to do on my vehicle because I thought I have at least two more oil change but they told that I have no more free oil change to my vehicle do on my vehicle because I thought I have at least two more oil change but they told that I have no more free oil change to my vehicle More

by waddne Verified Customer Verified Customer

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Brian helped me learn more about my type of oil and the reliability of Toyota engines. I appreciated his working with me to best utilize my Toyota Care coverage. reliability of Toyota engines. I appreciated his working with me to best utilize my Toyota Care coverage. More

by BOBJOHNSON997 Verified Customer Verified Customer

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Whatever they are paying for this survey is too much. It won’t let me proceed until I write twenty five words. Worse than waiting too long to get my car. won’t let me proceed until I write twenty five words. Worse than waiting too long to get my car. More

by LPMLRJR Verified Customer Verified Customer

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Brian Eikmeier was fantastic! Very personable and knowledgeable- great service! Work done was quick and easy. Love the car wash that came with it :) thank you! knowledgeable- great service! Work done was quick and easy. Love the car wash that came with it :) thank you! More

by NICK@CEDARROWRENTALS.COM Verified Customer Verified Customer

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Had 10:00am appointment. I arrived at 10:00. Several cars in line ahead of me. Was told it could take up to 2 hrs. Asked for a shuttle. No one came. Then at 10:45am was told my car was done. in line ahead of me. Was told it could take up to 2 hrs. Asked for a shuttle. No one came. Then at 10:45am was told my car was done. More

by smgrosland Verified Customer Verified Customer

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Everything went according to Hoil. My service rep was very informative as to the amount of time to make the repair. Thanks Toyota service center very informative as to the amount of time to make the repair. Thanks Toyota service center More

by TANAGER2624 Verified Customer Verified Customer

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Work was done quickly and to my satisfaction, friendly people. people. More

by RON.DEARKING Verified Customer Verified Customer

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I love the service, hate the stupid survey. There, now maybe I can not be relentlessly tormented by these emails. Five more words and SUBMIT. maybe I can not be relentlessly tormented by these emails. Five more words and SUBMIT. More

by randypiasecki Verified Customer Verified Customer

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Great experience! Highly recommend! I was in for a recall on my 4-Runner recall on my 4-Runner More

by KSCHNEIDERHAN Verified Customer Verified Customer

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