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Brian Gain
Brian Gain at Thomas Chrysler Dodge Jeep Ram of Highland

Brian Gain | Page 3

Service Manager

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd.
Highland, IN 46322

Contact Me
4.9
372 Reviews

I have been with Thomas Dodge since 1994. This dealership and it's customers are my family and I always try my best to take care of everyone.

Dealership Experience

32 yrs

Industry Experience

32 yrs

Specialties & Trainings

FCA Certified Service Manager

4.9

372 Reviews

Write a Review

372 Reviews of Brian Gain

June 13, 2023

Dealership Rating
Employee Rating

Great experience and terrific job addressing my automotive needs. This Service Team also discovered a future brake-related problem and found time to address it on a busy Saturday morning. More

by rjf482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Melago

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Jun 13, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland is thrilled to receive your excellent review and learn that our Service Team discovered a future brake-related problem on your vehicle. We hope that you will continue to choose us for your future automotive needs. Please don't hesitate to reach out with any further questions or concerns.

June 10, 2023

Dealership Rating
Employee Rating

Excellent service very confident answers and questions. I ask very fast and completing repairs. Excellent experience very appreciative. More

by Danny OBANNON Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Faye Giles, Joe Heisler, Robert Heady , Johnny Alsurakhi, Danny O'Bannon, Nick Pash, Neville weer

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Jun 11, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Danny, we're glad you're happy with the way we do business here. Thank you for the five-star review. Please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland in the future if you need any further auto-related assistance from our Service Team.

June 07, 2023

Dealership Rating
Employee Rating

Brian Gain went above and beyond as usual. He got it in diagnosed and back in a very timely manner and very reasonable cost. More

by labloverkjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer

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Jun 07, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we are honored you took the time to leave us a five-star review. We're proud to know that our Service Team went above and beyond to make sure you were taken care of in a timely manner. Your business is valued and we hope you continue to always choose Thomas Dodge Chrysler Jeep of Highland.

June 01, 2023

Dealership Rating
Employee Rating

Fast service and good customer service. . Also I noticed that use tablets now.. Perfect for quick information... More

by jayssnowremoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Jamison Teslow , Kelli Henderson, Leonard (Leo) Key, Christina Melago, Paul Nelson

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Jun 02, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for sharing your feedback and for leaving us a positive review. It is satisfying to learn that our team provided top-notch customer service in a timely manner. Come by and see us anytime at Thomas Dodge Chrysler Jeep of Highland.

May 29, 2023

Dealership Rating
Employee Rating

Great service great people to work with. I was in and out in of there in a jiffy More

by dowopsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow , Nicholas Hub

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May 30, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thanks for sharing this five-star review with us. It is great to know that our team was a pleasure to work with and assisted you in a timely fashion. Your business is valued and we hope you continue to always choose Thomas Dodge Chrysler Jeep of Highland. Enjoy your day!

May 21, 2023

Dealership Rating
Employee Rating

The sales team is great, very helpful and knowledgeable. The financial department got me the best rates and financing available. The service department is the best, the service writers Jamie and Jennifer ar More

by racertazz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Dykstra, Jamison Teslow

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May 22, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for sharing your feedback and for leaving us a positive review. It brings us joy to learn that you are impressed with all of our departments at Thomas Dodge Chrysler Jeep of Highland. You can always count on us for your automotive needs.

May 10, 2023

Dealership Rating
Employee Rating

I scheduled an appointment and was in and out fast. The writer kept me informed and updated. 10/10 service More

by MatthewFischer2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Tim Kroll, Nady Boutros, Joel Dykstra, Jamison Teslow , Johnny Alsurakhi, Christina Melago, Paul Nelson, Neville weer

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May 19, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave a positive rating and review for us at Thomas Dodge Chrysler Jeep of Highland. We are happy our Service Team was able to assist you with servicing your vehicle and providing updates on the services completed. We thank you for your business.

May 02, 2023

Dealership Rating
Employee Rating

Jamie, the service rep technician knew exactly what he was doing. He gave me comfort in my spirit and let me know that everything will turn out all right regarding my vehicle and it did turn out just righ More

by Maria1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow

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May 20, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Thomas Dodge Chrysler Jeep of Highland was able to provide a professional and comfortable environment. We take great pleasure in giving our customers peace of mind by being knowledgeable. We thank you for your business and we hope to see you soon.

May 02, 2023

Dealership Rating
Employee Rating

Great customer service. Very nice and helpful. Definitely a place to come too. Will be back again. More

by Elizabeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Faye Giles , Paul Nelson

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May 19, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

Elizabeth, thank you for taking the time to leave a positive rating and review for us at Thomas Dodge Chrysler Jeep of Highland. We are happy our Service Team was able to assist you with such outstanding customer service. We thank you for your business and we look forward to seeing you again.

April 29, 2023

Dealership Rating
Employee Rating

People are amazing, great experience all around with my van and the work they did. More

by dowopsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Teslow , Nicholas Hub

Report | Print
May 19, 2023

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are glad you enjoyed a great experience working with our Service Team at Thomas Dodge Chrysler Jeep of Highland. Thank you for your amazing review and for trusting us with your vehicle. We are here if you need any further assistance.

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