Brian Galaz
Brian Galaz at Premier Subaru

Brian Galaz | Page 3

Assistant Manager - Subaru Service

Premier Subaru

150 North Main Street (Rt.1)
Branford, CT 06405

Contact Me
3.5
25 Reviews

25 years experience from Milford Ct, love animals, love the outdoors favorite car is my truck

Dealership Experience

5 yrs, 6 mos

Industry Experience

30 yrs, 7 mos

Languages Spoken

English English

3.5

25 Reviews

Write a Review

25 Reviews of Brian Galaz

May 12, 2022

Dealership Rating
Employee Rating

Successfully dealing with an intermittent car problem requires listening skills, technical knowledge, and a commitment to the customer. Fortunately for me, Premier Subaru has Brian Galaz in their servic More

by Steve2014
Recommend Dealer
Yes
May 14, 2022

Premier Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. We hope you continue to choose us for all your automotive needs! Take care!

April 24, 2022

Dealership Rating
Employee Rating

Friendly, patient and knowledgeable crew. Any questions I had were not brushed off. And any responses were followed up with their wanting to be sure all clear. More

by Krissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Pomerleau , Taylor Frawley, Kudos to Andi!

Apr 26, 2022

Premier Subaru responded

Hi Krissy, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

February 11, 2022

Dealership Rating
Employee Rating

Overall good experience. They listen and help with making a choice. Not a hard sale, nor a rush to to get you to decide quickly. Would recommend to other people looking for a car and a good dealer experie More

by MAUREEN_OCONNOR16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette D'Ambrosio, Phillip Eininger

Feb 15, 2022

Premier Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 26, 2021

Dealership Rating
Employee Rating

Every person who took care of my car and me was so incredibly cheerful and polite… some even called me by name! I felt so well taken care of. More

by ronbaldwin405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Russo, Brandon Lee

Nov 30, 2021

Premier Subaru responded

Hi, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care!

September 22, 2021

Dealership Rating
Employee Rating

I arrived for a routine maintenance oil change at 12:15 p.m. It is now 2:45 and my car is just going on the lift. I could have gone to Branford Car Wash, had my oil change and a super wash for less than ha More

by Lennychka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jake Paranzino, Neil Wetmore

Sep 22, 2021

Premier Subaru responded

Thank you for your review - and, as you discussed with Brian Galaz, our Assistant Service Manager - we apologize for our service delay today. I know that Brian did personally apologize to you and, did not charge your prepaid maintenance for the service today. Typically, our Express Services are completed in 30-60 minutes - depending on the number of vehicles in the bay - and, today, we did not achieve those results. We are not familiar with any trade in value -but, can assure you that our dealership is a Certified Kelley Blue Book Buying Center and provides valuations that are exceptionally competitive to market. We are happy to assist you in any way in the future and, again apologize for the delay in your service today.

Sep 23, 2021

Lennychka responded

Thank you. I understand that sometimes things don’t go quite as expected and I appreciate you reaching out. The timing of the event just occurred at the worst possible time as I had other commitments that had to be rescheduled. I look forward to future dealings with you as I have always been satisfied with Premier Subaru.

3

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