Brian Griffitt

I would not trust this dealership to give water to a dog, let alone purchase a vehicle or have a service a vehicle of mine. Nor would I trust them to work with anyone else! This dealer is what gives dealer let alone purchase a vehicle or have a service a vehicle of mine. Nor would I trust them to work with anyone else! This dealer is what gives dealerships a bad reputation! Dishonest Liars Deceptive Unethical Unfair Practices How many ways can it be said NOT to trust this dealership ?!?! Especially if you are a WOMAN !!!! More

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Austin was the best car salesman to deal with. When I say he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You wan he made it fast easy and reasonable that’s exactly what he did and did an spectacular job. No other sales person I will ever wanna deal with. You want a great car, reasonable price, great experience go see Austin Davis at Toyota Knoxville for your next purchase on a new or pre-own vehicle. More

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Before I visiting Toyota Knoxville, I was a big fan of the brand. However, please do not do business here. These people have no idea what Toyota quality if...The folks in sales make up fake appointments the brand. However, please do not do business here. These people have no idea what Toyota quality if...The folks in sales make up fake appointments to get you in the door, and that alone should have warned me, yet, expecting Toyota quality, I continued. I was sold a car with no oil, a point that they still dispute...Why would I lie?...Now, the car has paint coming off, and the only solution offered by Toyota Knoxville is "Let me check"...I am checking on other places to do business, and I urge you to do the same....If you must go to TK, avoid the salesperson called Ryan...A chain-smoking 2nd generation car hawker, who must have learned dishonesty at his Dad's feet, is, not only dishonest, but a huge time waster...Once more, DO NOT do business with these folks...If you do, you will certainly regret it...I know I do... More

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Don't buy used! We were sold on the 150 point "thorough" inspection and that "no used vehicle is put on the lot without all issues being fixed". We have spent almost We were sold on the 150 point "thorough" inspection and that "no used vehicle is put on the lot without all issues being fixed". We have spent almost $3,000 in repairs on the used car we purchased within 30 days of purchase! First issue on the drive home was no heat. Took back next day and we were told the heater core was out which would be around $2,000 and could we "help out" with about $500 of the repair? We had the car less than 24 hours! Heater core replacement is actually around $600-700 with labor, not $2000! They did fix this problem, but the worst was yet to come! Leaking valve cover gaskets, transmission oil lines and cooler, rear main seal and radiator ALL have had to be replaced!!! I emailed several managers and finally got a response that they're sorry for the inconvenience. NEVER will I purchase a new or used vehicle here! I would like to add that our salesman was wonderful. I feel bad for him as he had tremendous faith in the dealership and the 150 point inspection! More

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Buying New Car Treated Excellent. They were slow getting the car I wanted but the eventually got it for me. Even got a 2019 for the price of the 2018 when I first wa Treated Excellent. They were slow getting the car I wanted but the eventually got it for me. Even got a 2019 for the price of the 2018 when I first wanted to buy the car. More

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Great Dealership Knoxville Toyota competed hard for my business against other offers. There quick response time to questions and offers was the single reason I took th Knoxville Toyota competed hard for my business against other offers. There quick response time to questions and offers was the single reason I took the hour and twenty minute drive to purchase my new truck from them. Once insight I knew I had made the right decision as the in person experience was outstanding. Will certain go back again. They truly earn your business. More

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Loved my experience!! I am still in shock that I actually own a new car! Toyota Knoxville was wonderful to work with! They got me out the door at the price I needed and w I am still in shock that I actually own a new car! Toyota Knoxville was wonderful to work with! They got me out the door at the price I needed and went above and beyond to make sure I was satisfied before I drove away! I LOVE my new Highlander! Honestly having a new car is something I never thought I would achieve. Thank you Adnan, Brian, and Andy! More

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Great Experience! Very great dealership. Was very pleased with the vehicle, the sales team, & finance department. Would definitely do business with again. Would definit Very great dealership. Was very pleased with the vehicle, the sales team, & finance department. Would definitely do business with again. Would definitely recommend to friends or family. Thanks! More

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