Brian Hackenberg | Page 17

Patient and fun to work with I researched SUV's and talked to dealers in around the East and North County Inland for more than a year. The one person and dealer that stayed in co I researched SUV's and talked to dealers in around the East and North County Inland for more than a year. The one person and dealer that stayed in contact with me without pestering me and answered all my questions was Christian Rincon. Christian is very knowledgeable and very truthful about the products the dealer had to offer. The sales manager Brian and Finance guy Fernando were also good. In fact Brian and Christian were very low key and we had fun making the deal vs. the stressful situation that you can encounter at other dealers. Fernando was also very friendly and accommodating while presenting the add on options like extended warranty etc I did a little research on the service as my friends own Rams and have been told the service is also good so I am expecting great things. I finally purchased a 2018 Durango RT with the SRT Appearance Package. In my opinion the best looking SUV on the market today, but I am biased as I now own one - Thanks guys. Yes this review sounds too good to be true! but believe me if it were not true you would be reading a less positive review and I am quite critical on these matters. More

Report | Print

Good Experience I didn't feel the stress and pressure of buying a car here. And the people we worked with were very friendly and knowledgeable. After shopping at Ca I didn't feel the stress and pressure of buying a car here. And the people we worked with were very friendly and knowledgeable. After shopping at Carl Burger Dodge I looked at another dealership. I came back to Carl Burger Dodge because of the people. More

Report | Print

Great experience Everyone was incredibly helpful and informative, this was my first time buying a car so I was a little nervous about not being given all the facts and Everyone was incredibly helpful and informative, this was my first time buying a car so I was a little nervous about not being given all the facts and costs of the car. But the people I worked with were great to lay all the numbers out for me and work with me to make me feel comfortable with the cost and my purchase. I appreciated their honesty. I left very happy with my new Jeep! More

Report | Print

Best vehicle purchase. My salesman, Jack Ford, was very knowledgable about the truck I was interested in.. His bosses, Brian H. and David F. went to great lengths to find a My salesman, Jack Ford, was very knowledgable about the truck I was interested in.. His bosses, Brian H. and David F. went to great lengths to find a truck with all the features I wanted and get it to their dealership. Sonny and Fernando made quick work of all the paperwork. Jack went over all of the functions and I was out of there in less than two hours. More

Report | Print

Outstanding as usual!!!! Jack, Brian & Sonny were outstanding!!!! I would highly recommend them. You can cut through all the BS that you would normally get from other dealersh Jack, Brian & Sonny were outstanding!!!! I would highly recommend them. You can cut through all the BS that you would normally get from other dealerships and get straight to the point. If it's possible they will make it happen and get the best deal for you they can possibly get. I've bought three vehicles from Carl Burger now and they a class above the rest. I would not even consider going to another dealership even if they where an hour out of the way. More

Report | Print

Review of new Chrysler 300S purchase. The purchase of our new Chrysler 300S was a very positive experience. We initially chose Carl Burger Auto Group, because it is close to our home, and The purchase of our new Chrysler 300S was a very positive experience. We initially chose Carl Burger Auto Group, because it is close to our home, and could provide a desired convenience. Our first contact was with Jack Ford. He was very courteous, listened to our desires and requirements for a new car. He responded to our questions, and was very knowledgeable. After narrowing down what we were looking for, he brought in Brian Hickenberg. Brian conducted a search, and found exactly what we were looking for. Both Jack and Brian worked with us on the "deal", until we were satisfied with all of the details. They could not have been nicer. Fernando Vidana handled the sales contract, and did an excellent job. He explained every part of the contract to our satisfaction, and did it in a timely manner. We did not want to pick the car up for several days, and they kept it until we were ready. When we did pick it up, Jack, Brian, and Fernando were all there. Jack did a wonderful job of schooling us on the features of the car, and how to use them. He also assured us that if we ever had any questions or concerns, he would be there to help us. Brian and Fernando also assured us of the same thing. From start to finish, we were impressed with Carl Burger Auto Group, and most especially with Jack, Brian, and Fernando. We look forward to a continuing relationship, and are excited about our new red car!! More

Report | Print

Rafi and Brian H. Were great!! My husband and I have been seriously looking to get out of our negative equity situation we had with a previous car buy and Rafi was understanding an My husband and I have been seriously looking to get out of our negative equity situation we had with a previous car buy and Rafi was understanding and respectful when it came to listening about our budget and never pushed me to do something we couldn't. Great decision to lease out Wrangler. We love it so far!!! thank you More

Report | Print

Sales was awesome Jack Ford and Brian Hackenberg were awesome made the purchase of my used vehicle quick and simple, I will be back to purchase again. The fiance gentle Jack Ford and Brian Hackenberg were awesome made the purchase of my used vehicle quick and simple, I will be back to purchase again. The fiance gentleman, Fernando Vidana, had all the papework in order smartly and was very efficient ensuring that his time nor mine was wasted, it couldn't have been better. More

Report | Print

Bought 2 cars with them in the last 6 months I bought a used Jeep Renegade and used Ram 1500 and both buying experiences have been great! They are not pushy and do all they can to get you the Pr I bought a used Jeep Renegade and used Ram 1500 and both buying experiences have been great! They are not pushy and do all they can to get you the Price you are looking for. More

Report | Print

Best dealership in the Nation! It was my very first time buying a car, Jack and Brian truly helped me out and actually cared that I made the right decision. They made the process go It was my very first time buying a car, Jack and Brian truly helped me out and actually cared that I made the right decision. They made the process go extremely smooth, they explained to me what is the best way and route to take in choosing a car. I wasn't pressured, they actually treated me like family and stood by my side till the very end. I will definitely recommend this place to my friends and family. Best first experience ever! Thank you for everything y'all did for me. Words can not express the gratitude I have for y'all! More

Report | Print