Brian Hackenberg | Page 18

Review of new Chrysler 300S purchase. The purchase of our new Chrysler 300S was a very positive experience. We initially chose Carl Burger Auto Group, because it is close to our home, and The purchase of our new Chrysler 300S was a very positive experience. We initially chose Carl Burger Auto Group, because it is close to our home, and could provide a desired convenience. Our first contact was with Jack Ford. He was very courteous, listened to our desires and requirements for a new car. He responded to our questions, and was very knowledgeable. After narrowing down what we were looking for, he brought in Brian Hickenberg. Brian conducted a search, and found exactly what we were looking for. Both Jack and Brian worked with us on the "deal", until we were satisfied with all of the details. They could not have been nicer. Fernando Vidana handled the sales contract, and did an excellent job. He explained every part of the contract to our satisfaction, and did it in a timely manner. We did not want to pick the car up for several days, and they kept it until we were ready. When we did pick it up, Jack, Brian, and Fernando were all there. Jack did a wonderful job of schooling us on the features of the car, and how to use them. He also assured us that if we ever had any questions or concerns, he would be there to help us. Brian and Fernando also assured us of the same thing. From start to finish, we were impressed with Carl Burger Auto Group, and most especially with Jack, Brian, and Fernando. We look forward to a continuing relationship, and are excited about our new red car!! More

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Rafi and Brian H. Were great!! My husband and I have been seriously looking to get out of our negative equity situation we had with a previous car buy and Rafi was understanding an My husband and I have been seriously looking to get out of our negative equity situation we had with a previous car buy and Rafi was understanding and respectful when it came to listening about our budget and never pushed me to do something we couldn't. Great decision to lease out Wrangler. We love it so far!!! thank you More

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Sales was awesome Jack Ford and Brian Hackenberg were awesome made the purchase of my used vehicle quick and simple, I will be back to purchase again. The fiance gentle Jack Ford and Brian Hackenberg were awesome made the purchase of my used vehicle quick and simple, I will be back to purchase again. The fiance gentleman, Fernando Vidana, had all the papework in order smartly and was very efficient ensuring that his time nor mine was wasted, it couldn't have been better. More

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Bought 2 cars with them in the last 6 months I bought a used Jeep Renegade and used Ram 1500 and both buying experiences have been great! They are not pushy and do all they can to get you the Pr I bought a used Jeep Renegade and used Ram 1500 and both buying experiences have been great! They are not pushy and do all they can to get you the Price you are looking for. More

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Best dealership in the Nation! It was my very first time buying a car, Jack and Brian truly helped me out and actually cared that I made the right decision. They made the process go It was my very first time buying a car, Jack and Brian truly helped me out and actually cared that I made the right decision. They made the process go extremely smooth, they explained to me what is the best way and route to take in choosing a car. I wasn't pressured, they actually treated me like family and stood by my side till the very end. I will definitely recommend this place to my friends and family. Best first experience ever! Thank you for everything y'all did for me. Words can not express the gratitude I have for y'all! More

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Awesome car buying experience!! Jack Ford is good people!. He was really helpful and genuine in finding me a vehicle that checks all of the boxes on my list and more! No pushy salesm Jack Ford is good people!. He was really helpful and genuine in finding me a vehicle that checks all of the boxes on my list and more! No pushy salesman vibes here! Jack listened to what I wanted and was super informative and truly went above and beyond to help me walk away with a car that I absolutely love. I was pleasantly surprised with my experience at Carl Burger and everyone who worked with us. Brain H. was super helpful in getting us a deal we felt comfortable with and Fernando was effecient and professional when it came time to work out the finances and sign paperwork. Honestly the whole experience was simple and fun. Spent the day with some great people and walked away with a great vehicle and a smile on my face...what more could you ask for? More

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Everyone was very helpful. I give the a 5 stars because of the whole experience from start to finish and also their patience to select a car. Good deal. I give the a 5 stars because of the whole experience from start to finish and also their patience to select a car. Good deal. More

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Wonderful experience!! On Wednesday, May 17, 2017, we came to Carl Burger Dodge to"LOOK" at used trucks. Jack Ford, salesman extrodinare, found us an amazing nearly new Ram On Wednesday, May 17, 2017, we came to Carl Burger Dodge to"LOOK" at used trucks. Jack Ford, salesman extrodinare, found us an amazing nearly new Ram truck and BOOM! SOLD!! Brian Hackenberg helped seal the deal but honestly, Jack took the time and energy to make sure the truck was exactly what was needed. Here's the bottom line... because of Jack, we WILL be back!! Jack even called today saying he had located a car we had expressed interest in. Thank you for your great sales service. Sincerely, Dave and Melinda Roman More

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Professional and friendly I enjoyed meeting the team I worked with. I have not bought a car in over 10 years, they were friendly, very professional and not pushy. Everyone wa I enjoyed meeting the team I worked with. I have not bought a car in over 10 years, they were friendly, very professional and not pushy. Everyone was very helpful and made my purchasing experience very fun! Thank you. More

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Great Car Buying Experience My wife and I (and our two young kids) recently purchased a Chrysler Pacifica from Carl Burger. Jack spent hours with us going over the features, tes My wife and I (and our two young kids) recently purchased a Chrysler Pacifica from Carl Burger. Jack spent hours with us going over the features, test driving, and making us feel comfortable with the vehicle before we pulled the trigger. Brian spent time with us on the details of the finances, discussing our options thoroughly and in a straightforward manner. And Sonny helped us quickly through the paperwork (and got us a great deal on the warranty). And all three were understanding of our kids (who were not always on the best behavior). All in all we had a great experience. The staff were professional, friendly, and we would absolutely recommend this dealership to anyone looking for their next car. More

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