Brian Jones

Just purchased an xt5, my only experience with service so far is an inspection sticker far is an inspection sticker More

by tromjf60 Verified Customer Verified Customer

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I purchased a preowned vehicle from this dealership, and I worked with Bruno, who is great. We received excellent service, did not feel pressure at all, and got a great deal. They did not try to sell us any I worked with Bruno, who is great. We received excellent service, did not feel pressure at all, and got a great deal. They did not try to sell us anything, they helped us buy. The sales and finance department was excellent, and I recently brought the vehicle into service for a quick oil change and recall update. I intend to use this dealership, moving forward for all service. More

by Chatz Verified Customer Verified Customer

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Disappointed in the service and the process. The salesperson was great but the expectations weren’t set properly. Paid me for my vehicle $4,000 lower than carmax. Tried to do a 2-1 deal. Got me The salesperson was great but the expectations weren’t set properly. Paid me for my vehicle $4,000 lower than carmax. Tried to do a 2-1 deal. Got me on the first deal and didn’t move at all on the pricing for the 2nd one. I won’t be back and I’ll make sure to warn others friends. Update, after I submitted my review I worked with Brian the sales manager and we came to an agreement on another sale. He’s been amazing to work with. More

by Ashton Verified Customer Verified Customer

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Great dealership. Never felt pressured. All 3 times I have been we always have worked things out Daryll is outstanding understanding what I want and finds a vehicle Never felt pressured. All 3 times I have been we always have worked things out Daryll is outstanding understanding what I want and finds a vehicle for me. Again thank you ! More

by DRGJR61 Verified Customer Verified Customer

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Long Cadillac as always treated me well. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. This my sixth Cadillac I've purchased from Long. Thom, Hank, et. al. Have been great. More

by bjf007 Verified Customer Verified Customer

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Brian Wilcox as super professional took the car right in got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car got me into a courtesy car. Kept me updated and let me know when they finish and when I came to pick the Service Manager Andrew made sure that my car was wash and vac. They are the best More

by jamesgolden0 Verified Customer Verified Customer

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All of the staff we worked with were informative, polite and professional. We enjoyed the transaction and are happy with our new vehicle. We would recommend Long to a friend in the future. and professional. We enjoyed the transaction and are happy with our new vehicle. We would recommend Long to a friend in the future. More

by JON90 Verified Customer Verified Customer

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They found almost exactly what we wanted and made the transaction easy. We were impressed with the customer service attitude. transaction easy. We were impressed with the customer service attitude. More

by dana21 Verified Customer Verified Customer

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Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More

by jamesgolden0 Verified Customer Verified Customer

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This is the best experience I have ever had a purchasing a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had a a car. The service was excellent, everyone is very attentive and you can tell they really care.. Quite different than the BMW experience I just had and purchasing a new car for my wife.. I would recommend this dealership to anyone purchasing a Cadillac. More

by bgoldie0 Verified Customer Verified Customer

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