Brian Karsh
Brian Karsh at Springs Automotive Group- Englewood
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Brian Karsh | Page 2

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Springs Automotive Group- Englewood

4411 S Santa Fe Drive
Englewood, CO 80110

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5.0
43 Reviews

Dealership Experience

15 yrs, 7 mos

5.0

43 Reviews

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43 Reviews of Brian Karsh

September 11, 2021

Dealership Rating
Employee Rating

Springs Automotive I walked on the lot not knowing if Springs Automotive I walked on the lot not knowing if they had the vehicle I wanted. I told the salesman it had to be AWD and saw nothing I liked th More

by josephraymond2
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Eaton, Lon Morrow , Martin Ramirez, Barb

Sep 11, 2021

Springs Automotive Group- Englewood responded

Hi Mr. Cordova, I am sorry to hear how your experience with our dealership is being described. We know that there was an issue regarding the previous title and that was corrected, the car fax report should reflect that as well. I would love to hear in detail more information regarding your contact with Dan. Please feel free to call me directly at 303-789-2886 to discuss. I am glad to know that you had a great experience with both Martin and Lon. Thank you, Shana Haines

Nov 01, 2021

josephraymond2 responded

Shana you were there you saw what took place and did nothing. If you could have made it right you had the chance to do so. I found out from a wholesale dealer that Brian the owner makes those decisions not you. This is the xx reply I was waiting for lol. I was told by the wholesale dealer Springs Automotive took him for several thousand as well. Now I’ve been waiting for my warranty refund for months and have call Finanacing, and your title clerk who both told me the would help me but found out today you have done nothing according to the warranty company. Horrible Brand and untrustworthy auto dealership. Joseph

Nov 02, 2021

Springs Automotive Group- Englewood responded

Mr. Cordova, again I will apologize that your experience here was anything less than stellar. I have tried to address your concerns each and every step of the way but your desire to only respond here doesn't allow us to discuss the situation or allow me to help. We did indeed process your warranty cancellation upon your request. These cancellations typically take 6-8 weeks for the provider to process. I do not know who you have spoken with at the warranty company but your refund was processed, completed and your refund check mailed to you at the address we have on file last month. If for some reason you have not received it please reach out to me directly at 303-789-2886.

Nov 03, 2021

josephraymond2 responded

This is you guys trying to get even with me because I told the truth about my experience with your dealership. I just talk to Barb yesterday she said that she would look into it and get back to me she never did. I also told Lon and Barb that I sold my house and have a new address and to keep the check there I would come pick it up. She said she had my new address and she spoke it to me over the phone and it was correct so you purposely sent it to my old address knowing I would never get it and Ray from the warranty company told me yesterday that your dealership never canceled the warranty so he did it for me and said the check would be issued by you in as little as a few weeks so you didn’t send me a check and you didn’t do as I asked which is to call so I could come get it. You by the way said you would call when it was cut. So this just makes you guys look even worse. Just pay me back for the warranty I’ve been waiting for since August. Quit playing games be professional and save face. I canceled a warranty on my corvette and got my refund from the dealership in three weeks so apparently you guys just don’t have it together. I guess I’ll have to take this to the dealer licensing board unless you cancel the “previous check” and cut me another tomorrow. I’ll come get it and put this whole mess behind us. Joseph Cordova

Nov 04, 2021

josephraymond2 responded

Thanks Barb got my refund today Joseph

June 22, 2021

Dealership Rating
Employee Rating

My experience with Spring Auto Group began with an inquiry on the internet, which lead to a visit to the car lot. When I went to look at the car I was met by Sara who was very patient, friendly, helpf More

by happycamper0
Recommend Dealer
Yes

Other Employees Tagged: Eugene Botello, Lon Morrow , Shana Haines, Sara Herrera

Jun 23, 2021

Springs Automotive Group- Englewood responded

Thank you so much for taking the time to post this review. We appreciate you and your business and want to welcome you to the family of Springs Automotive Group!

March 22, 2021

Dealership Rating
Employee Rating

Springs Automotive is a great dealership. Everyone there treats you like a family member. Making sure you are 100% satisfied amd happy with the choice of cars. They work really hard for you. Looking forward More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 23, 2021

Springs Automotive Group- Englewood responded

Thank you Chad!! We have such a great time helping you and are so thrilled that you are our customer!

February 12, 2021

Dealership Rating
Employee Rating

Springs Automotive Group has got some pretty attractive cars, when you walk by you get a smiley kinda come over and take a look on me “the cars”. I found them through Facebook market and was able to pay th More

by audrypeace8
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Eugene Botello, Dan Eaton, Dan Blevins, Lon Morrow, Monte Kline , Denise Curran, Shana Haines, Sara Herrera , DJ McManamon

Feb 12, 2021

Springs Automotive Group- Englewood responded

We are so glad that you are loving your new car and Thank you for your business and patience while we worked out all of the details to help you! Please let us know if you need anything!!

January 13, 2021

Dealership Rating
Employee Rating

This is a true 5 star review, and I am a very satisfied customer from Texas. Located on CarGurus, had to get more pics and video, initially spoke with Lon Morrow, Dan Blevins obliged, Thanks Dan and Lon! More

by Sloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Eaton, Dan Blevins, Lon Morrow, Monte Kline , Denise Curran, Shana Haines, Sara Herrera , DJ McManamon, Adam Shotwell, Eugene Botello

Jan 16, 2021

Springs Automotive Group- Englewood responded

Hi Sloan! We hope your trip back home was amazing in your new Bad Boy Car! Thank you again so much for your business and your review! We appreciate having amazing customers like you! Stay in touch and Enjoy!!

September 30, 2020

Dealership Rating
Employee Rating

Thank you for all your help Sara, what a joy it was to meet you. Your personal service from start to finish was truly inspiring, helping to make my car buying experience a pleasure . Thanks for going t More

by clearviewdetail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lon Morrow , Shana Haines, Sara Herrera

Oct 03, 2020

Springs Automotive Group- Englewood responded

Thank you so much for your business AGAIN and for taking the time to let everyone know how awesome Sara is. We couldn't agree more! We know how much buying that truck meant to you and we are so thrilled to have been a part of it! ENJOY EVERY MILE!!

August 30, 2020

Dealership Rating
Employee Rating

Just bought my third car from the wonderful people over at springs automotive group. Not only am I absolutely in love with the 2018 Subaru crosstrek I was able to get ,but Shana and all of these great emp More

by Ashrice303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eugene Botello, Dan Eaton, Dan Blevins, Lon Morrow , Shana Haines, Sara Herrera , DJ McManamon, RJ Morris

Aug 31, 2020

Springs Automotive Group- Englewood responded

Ashley you ARE family here! We can't thank you enough for your business again! We appreciate you and absolutely love having you as part of our family! THANK YOU!!

June 12, 2020

Dealership Rating
Employee Rating

We tried another dealership and they were awful. Springs automotive group found the exact car we wanted and worked with us! We got a great deal! More

by nelsonkent93
Recommend Dealer
Yes

Other Employees Tagged: Dan Eaton, Dan Blevins , Shana Haines

May 06, 2020

Dealership Rating
Employee Rating

It was a pleasure working with Springs Automotive Group as we looked to upgrade one of our older cars. The process was very streamlined and easy, and Brian and his colleagues were so great! More

by amanda.carter
Recommend Dealer
Yes

Other Employees Tagged: Dan Eaton , Shana Haines

January 16, 2020

Dealership Rating
Employee Rating

Simply the best. The entire staff at Springs Automotive Group is friendly, helpful and go above and beyond for the customer. This is my second purchase from Springs Automotive and I will always come back. More

by JN
Recommend Dealer
Yes

Other Employees Tagged: Lon Morrow , Shana Haines, DJ McManamon

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