Brian Karsh
Brian Karsh at Springs Automotive Group- Englewood
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Brian Karsh | Page 3

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Springs Automotive Group- Englewood

4411 S Santa Fe Drive
Englewood, CO 80110

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5.0
43 Reviews

Dealership Experience

15 yrs, 7 mos

5.0

43 Reviews

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43 Reviews of Brian Karsh

November 15, 2019

Dealership Rating
Employee Rating

Excellent service Excellent Staff I can not say enough about my purchase with Springs Automotive Group. The staff is very friendly and inviting. They really worked with me to get me do More

by Ssmith1987.ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Blevins , Shana Haines

November 11, 2019

Dealership Rating
Employee Rating

Wonderful experience, wonderful staff! Highly recommended Springs Automotive Group. Excellent customer service, friendly staff, and easy process. Made buying a car a wonderful experience. T More

by Ruth Mathern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Blevins , Shana Haines

October 26, 2019

Dealership Rating
Employee Rating

Eazy peazy I was looking for a new work van and found exactly what kind of van I was searching for. as well as found a truck for anfair price. More

by fross95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: DJ McManamon

June 29, 2019

Dealership Rating
Employee Rating

Quick and easy! Everyone I worked with was great! It was quick and easy. I was in and out in two hours and that included the test drive! More

by SS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Blevins , Shana Haines

May 30, 2019

Dealership Rating
Employee Rating

The absolute best car buying experience I’ve ever had! Brian Karsh and Shana Haines are super knowledgeable, honest, and down to earth! Springs Automotive Group will be the ONLY place my family and I ever More

by Racquel Johnson Real Estate Agent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shana Haines, Ryan Smith

Jun 10, 2019

Springs Automotive Group- Englewood responded

We thank you for your business and kind words. If you ever need anything down the road please don't hesitate to give us a call. Enjoy that beautiful Q7!!

May 26, 2019

Dealership Rating
Employee Rating

Great experience, will buy at Denver location again. Great experience, in and out fast, had the model looking for. Ryan Smith was awesome, relaxed buying experience. Will definitely buy next vehicle at S More

by dDawnann1$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Eaton , Ryan Smith

Jun 10, 2019

Springs Automotive Group- Englewood responded

Thank you for your kind review! We appreciate your business and if you ever need anything down the road please don't hesitate to give us a call!

October 20, 2018

Dealership Rating
Employee Rating

Outstanding service, great vehicles! Not pressured into buying anything!great selection on vehicles! Worked with me until I found the vehicle I loved! Great service from the time you walk More

by RAM1500
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shana Haines

Dec 17, 2018

Springs Automotive Group- Englewood responded

We appreciate your business and kind words. If you ever need anything down the road don't hesitate to ask. Welcome to the Springs Automotive Group family!

October 07, 2018

Dealership Rating
Employee Rating

Great Experience!!! Hands down this has been one of the best experiences I've had purchasing a car. It didn't take too long. They were very easy to work with. They did ex More

by dirtyawd@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shana Haines, Mary Jane Trillo, PDR Repair Service Department.

August 10, 2018

Dealership Rating
Employee Rating

TOOK ADVANTAGE OF ME AND LIED TO ME These people are liars and snakes. Do not buy a car from them. They are all about "no pressure to buy a car" but they sold me a car under false preten More

by Britack17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Eaton, Dan Blevins , Mary Jane Trillo

Aug 10, 2018

Springs Automotive Group- Englewood responded

We truly regret your perception of our dealings here, but unfortunately they're unfairly myopic. You did your research, and found the car that you wanted at a reduced price that you negotiated. You came here, test drove, and purchased the car that you wanted at the price you wanted. You don't like how the car shifts, but unfortunately, that is how the car you researched and chose to purchase shifts as designed. The vehicle is still under full factory warranty, which you understood, and even went so far as to bring it to the dealer to have the shifting concern addressed, it was inspected, and found to have no issues, they then reported "The 500X's throttle response is good. The little SUV has enough power for fast highway runs and maneuvers in traffic. The "sport" mode adjusts the engine, transmission, and steering for quicker response. The normal setting is adequate, but it exacerbates the transmission's tendency for rough shifts." We would love to be able to cure this problem but even the new car dealerships service department agrees there is no problem. We can't fix what is not broken. We have given you options but you refuse to accept them. We stand behind all our vehicles but your concern is with the manufacturer not us. Thanks. Best Regards, Management

Aug 10, 2018

Britack17 responded

You once again, are not addressing one of the main issues, your salesman lied to me. I brought up my concern during the test and he pushed it under the rug just like you are doing now. Had he been honest with me and told me up front that the car will shift poorly I would not have bought it. Instead he told me that the problem would be resolved after I drove it for a little or “got used to how it drives” the problem has not been resolved after 3 weeks of driving the car and I feel lied to. I also now feel threatened as your administraitive manager just texted me saying. “I better watch what I post online” your company is a joke and I stand by my opinion that you are all liars. And I hope others take my warning— FOR YOUR SAKE DO NOT TAKE YOUR BUSINESS HERE.

August 02, 2018

Dealership Rating
Employee Rating

Very Good I worked primarily with Mary Jane and Brian. I never felt like they were trying to pressure me. They just wanted the best car for me for my price ra More

by LiaLynn77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Eaton , Mary Jane Trillo