Brian Klie | Page 6

Great experience fast and easy Before to reach the dealer I was not sure if I will purchase a car, but jorge make easy enjoyable and fun on the test drive, he have knowledge on the Before to reach the dealer I was not sure if I will purchase a car, but jorge make easy enjoyable and fun on the test drive, he have knowledge on the product and he reach my purchases needs really love it. More

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Straightforward, Simple Buying Experience The whole process consisted of straightforward communications. I had questions, they were answered. I expressed my wants, reasonable options were pr The whole process consisted of straightforward communications. I had questions, they were answered. I expressed my wants, reasonable options were presented. I walked away feeling like I was treated fairly and that the sales staff understood the importance of helping me find the best deal. I am very pleased and wouldn't hesitate to recommend Brian or any of his colleagues. More

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A Saving Grace!!! I wanted to stop once again and thank the Landers/Mclarty Subaru Dealership in Huntsville, AL for all of their very kind service over the course of th I wanted to stop once again and thank the Landers/Mclarty Subaru Dealership in Huntsville, AL for all of their very kind service over the course of the last couple of weeks. While leaving town to head to Auburn, I was on I 565, almost too I 65, and hit something on the highway that caused a tire blowout! I was stuck on the side of the road with 2 young kids, a dog and car full of luggage and my husband was out of town! I started to panic and then realized, I could just call Brian at the Subaru Dealership which is where we purchased the vehicle. Less than 30 minutes later, we were being picked up by a wrecker and taken to the dealership where we treated like VIP’s and I will be honest -- I am not a VIP! I greatly appreciated the effort they made to ensure my family and I were so well taken care of!!! Ironically, during all this mess with my car, we received a call from another dealership wanting our vehicle (2014 Nissan Pathfinder that Brian found for us). Apparently this make and model is in high demand at the moment and they were offering us a brand new car for the same car payment! My husband was certainly interested and who normally wouldn’t be, BUT WE WERE NOT AND I WILL TELL YOU WHY!!! Brian Klie and his staff are amazing and I can promise you, that BRIAN and HIS CREW are the very reason we did not go to this dealership and make a trade for a newer car!! They did give us a run for our money but it really came down to one thing – it was not Landers/McLarty Subaru (A Frank Williams’ Dealership) selling me the car and that is not a lie! He had a great deal, but to us, it was not about just buying a car, it was about being able to drive a car off the lot and know you are not going to be forgotten!! I know I can go nowhere else and be treated the way they have treated myself and my family and again, this is the God’s honest truth!!!! Plus, I want to hold out for the 2018 3 row Subaru SUV!! A big Thanks to Frank Williams and Brian for setting an example of its not just about the “Sale” it is about having a long-lasting relationship with the buyer. Jenni/North Al More

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3 vehicles, 3 superior buying experiences I've purchased 15 vehicles over the course of my 54 years. I can say without any reservations that my experience with Landers McLarty Subaru was the b I've purchased 15 vehicles over the course of my 54 years. I can say without any reservations that my experience with Landers McLarty Subaru was the best and easiest of any auto buying experience I've ever had, period! (specifically Brian Klie and Sarah McClellan). I should mention that I've now purchased 3 vehicles from them and each experience was as good as the last (2 brand new Forester Limited and 1 used 2015 Chevy Silverado). I am completely satisfied with the agreed upon deals of each car. I "bought" what I wanted, I wasn't "sold" a vehicle, if you know what I mean. No pressure sales what so ever. More

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Great Experience at Landers Subaru My wife and I recently purchased a new 2016 Subaru Outback from Landers McLarty Subaru in Huntsville. The process started with a test drive of severa My wife and I recently purchased a new 2016 Subaru Outback from Landers McLarty Subaru in Huntsville. The process started with a test drive of several different Subaru models before settling on the Outback. Our sales professional was Brandon Allen. He took the time to get to know us and our needs, plus made recommendations to us on his past customers experiences. His knowledge and expertise helped us tremendously, as this was the first Subaru for either my wife or me. After deciding on the model and options that we wanted, we ended up having to order the car we wanted. The car arrived earlier from the factory than expected and we picked up the vehicle. From the arrival at the dealership, financing, and the review of the options and how everything works, our experience was top notch. Our special thanks to Brandon Allen for walking us carefully through the entire process and making the experience easy and enjoyable. More

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Excellent Customer Service I had a great experience before and after the purchase of my Subaru Outback. Thanks to Sales Professional David Carmack for finding the perfect car fo I had a great experience before and after the purchase of my Subaru Outback. Thanks to Sales Professional David Carmack for finding the perfect car for me. Thanks to others behind the scenes in sales, sales management and parts department for great service. I highly recommend this Subaru dealership. Great customer service overall, thank you. More

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Outback Purchase April 16th,2016 Our salesperson, Heidi, was new very personable and professional. She listened to our concerns and needs in order to find us the right car for us. Th Our salesperson, Heidi, was new very personable and professional. She listened to our concerns and needs in order to find us the right car for us. The previous owner of the vehicle we purchased did not turn in all the keys for the vehicle, so we requested an additional key and were told that we could purchase one for $300 and make an appointment to bring the car back to have a key programed, we were quite surprised by this. We have never purchased a car that only had one key. We usually have our car serviced at a private repair shop, because the dealership does not offer discounts or incentives for car owners to return for services. Although the customer service was very good, the delivery of the vehicle was weak. The car was not cleaned well and we only received one key. We did not feel as though our purchase was appreciated and like we had been rushed away without closure. We are happy with our vehicle and did receive what we felt was a good deal on our purchase. We have bought cars from Landers McLarty before and were impressed with the free additional services and the personal customer service follow up we received. Overall, our car purchase was a good experience and we will recommend Landers McLarty Subaru to others. More

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great experience Still learning our new car, but Brandon and Brian went above and beyond to connect us with what we wanted. I felt like a valued customer. Still learning our new car, but Brandon and Brian went above and beyond to connect us with what we wanted. I felt like a valued customer. More

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We love Landers McLarty Subaru! The staff at this dealership is great! The provide excellent information and service; everyone is friendly and personable while still maintaining a The staff at this dealership is great! The provide excellent information and service; everyone is friendly and personable while still maintaining a professional demeanor, they guide a sale rather than push a sale, which we appreciate. Service staff is just as wonderful! More

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The best car buying experience ever! I wanted to let the U.S. know what a wonderful car buying experience we encountered at Landers/McLarty Subaru! We could not be happier and I am so tic I wanted to let the U.S. know what a wonderful car buying experience we encountered at Landers/McLarty Subaru! We could not be happier and I am so tickled at the service we received. EVERYONE was amazing and I MEAN EVERYONE! Frank Williams, Brian Klie, Sabrina Miller and David Carmac were beyond accommodating and I would definitely call myself an experienced purchaser of automobiles, and this by far was one that will keep me coming back. They asked the right questions and did not try to sell me something I did not want - they knew my budget, knew my preferences on a car and they found exactly what my family needed. There is also no question that I established relationships that will last me a life time and there is no doubt that business will be coming your way from friends and family! The Landers/McLarty staff could not have been a kinder group of people that expressed such genuine interest in me as an individual, not just as a person “buying a car” and that is not something you come across very often! I can promise, most cannot say that they walked away from buying an awesome car and gaining SUPER FRIENDS TOO – it just doesn’t happen like that, but it does at Landers/McLarty! More

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