Brian Kutzor
Brian Kutzor at Audi Wyoming Valley

Brian Kutzor | Page 82

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.9
947 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

21 yrs, 5 mos

4.9

947 Reviews

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947 Reviews of Brian Kutzor

December 29, 2022

Dealership Rating
Employee Rating

THIS IS THE BEST DEALERSHIP EVER! COURTEOUS, EFFICIENT, CAPABLE, FRIENDLY, ACCOMMODATING, HELPFUL AND ALL IN ALL A PHENOMENAL PLACE TO BUY A CAR AND TO REPAIR IT. More

by BARBMEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie McFadden, Joe Goas , John Strobel, Steve Ubaldini

December 24, 2022

Dealership Rating
Employee Rating

This was my first visit for service and it was most excellent. Everything was handled professionally. More

by TRACEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

December 22, 2022

Dealership Rating
Employee Rating

Great experience with Audi Wyoming Vally as usual. Friendly staff and clean facility. Always a pleasure. More

by MFMORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie McFadden, Joe Goas , John Strobel, Steve Ubaldini

December 18, 2022

Dealership Rating
Employee Rating

The staff was friendly. My car was taken on the promised time slot. It was finished expediently More

by ADEMAIO3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

December 14, 2022

Dealership Rating
Employee Rating

Excellent service very happy with our Audi dealership. My husband and I really appreciate all the caring assistance that they do for my family!!! More

by FRANFRANREPUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie McFadden, Joe Goas , John Strobel, Steve Ubaldini

Dec 14, 2022

Audi Wyoming Valley responded

Thank you so much for sharing your positive experience at our dealership! We are so glad to hear that you and your husband were happy with the service you received. It is our goal to provide the best possible assistance and care to all of our customers, and it sounds like we were able to do that for you and your family. Thank you for choosing to work with us and for taking the time to leave such a kind review. We appreciate your business and look forward to assisting you in the future.

Dec 14, 2022

FRANFRANREPUB responded

yes

December 13, 2022

Dealership Rating

My wife was heading on vacation and Audi Q5 started misfiring. Had car towed to Audi Wyoming valley and dealt with Brian. Gave us a list of problems but, mainly oil leak that was fouling out the plug More

by Nobringer1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 09, 2022

Dealership Rating
Employee Rating

In time perfect clean Very polite and efficient staff esp Brain Krutzer. The car was clean and washed. Video was helpful More

by SDPATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Audi Wyoming Valley responded

Thank you for taking the time to leave a review! We're glad to hear that our staff, especially Brian, made a positive impression on you. We're also happy to hear that you found the car to be clean and that the video was helpful. We appreciate your business and hope to see you again soon.

Dec 13, 2022

Audi Wyoming Valley responded

.

Dec 16, 2022

SDPATEL responded

Excellent dealership and service

December 06, 2022

Dealership Rating
Employee Rating

This experience was wonderful, from picking up the car to finishing the job when promised. Manager was very informational. Courteous and efficient! Thank you. More

by JOGAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Audi Wyoming Valley responded

Thank you for your kind words about your experience with us. We are glad to hear that you had a great time from start to finish and that our manager was able to provide you with the information you needed. We strive to provide our customers with efficient and courteous service, and it is gratifying to hear that we were able to do so for you.

December 05, 2022

Dealership Rating
Employee Rating

The service department at Audi Wyoming Valley is the best! I've been a repeat customer since 2007. More

by RichW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Strobel

Dec 13, 2022

Audi Wyoming Valley responded

Thank you for your kind words about our service department. We are delighted to hear that you have been a repeat customer since 2007 and appreciate your loyalty. Our team is committed to providing excellent service, and we are glad that our efforts have been recognized. We look forward to continuing to serve you in the future.

December 02, 2022

Dealership Rating
Employee Rating

Didn't have to wait a very long time. Comfortable waiting area. Courteous staff and facilities. More

by FLYEAGLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Goas , John Strobel

Dec 13, 2022

Audi Wyoming Valley responded

Thank you for taking the time to leave a review. We're glad to hear that you didn't have to wait too long and that you found our waiting area comfortable. We always strive to provide courteous service and maintain clean facilities, so it's great to hear that you were satisfied with your experience. Thank you for choosing us!

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