53 Reviews
Write a Review53 Reviews of Brian Massoll
March 01, 2024
Beautiful dealership with excellent service by every single staff member. They make sure you are truly taken care of and offer a welcoming and clean environment. Ruben was incredible with the knowledge single staff member. They make sure you are truly taken care of and offer a welcoming and clean environment. Ruben was incredible with the knowledge he provided and ensuring I would leave in the car I wanted! More
Other Employees Tagged: Micky Joy, Ruben Glamyan , Ignar “Iggy” Gonzalez, Roy Yonkers
February 06, 2024
Great professional service at the time of my purchase. Clean offices and waiting rooms. Fine inventory on the lot. Clean offices and waiting rooms. Fine inventory on the lot. More
Other Employees Tagged: Dylan Maldonado
November 25, 2023
It was a nice experience with nice old people selling cars thanks for the experience ten fifteen cars thanks for the experience ten fifteen More
Other Employees Tagged: Patti Lowe, Michael Sarovich , Victor Lopez
September 21, 2023
This was the second VW that I purchased from them. Everything went smoothly thanks to Tim, Nick, Andrew, Brian and Patti. Everything went smoothly thanks to Tim, Nick, Andrew, Brian and Patti. More
Other Employees Tagged: Patti Lowe, Nikolas Anastassopoulos, Tim Hall , Andrew Nash (Service Advisor)
September 02, 2023
I hate this dealership. Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in More
Other Employees Tagged: Ken Moran, Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez, Mike Williams, Alyssa Franks, Patti Lowe , Victor Lopez
September 01, 2023
great purchase experience-everyone I came in contact with was professional, knowledgeable, and went out of their way to be helpful and educate me on the new atlas. was professional, knowledgeable, and went out of their way to be helpful and educate me on the new atlas. More
Other Employees Tagged: Michael Schutt, Micky Joy, Alex Gonzalez, Mike Williams, Dylan Maldonado
May 24, 2023
Can’t believe what they got done for me today! Thank you all so much. Thank you all so much. More
Other Employees Tagged: Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez, Mike Williams, Patti Lowe , Keelyn Lockhart, Victor Lopez, Justin Marchant
May 01, 2023
To whom it may concern We bought a 2014 Volkswagen end it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denie it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denied me because of one of your invoices you had on there. that I requested for you to look at and you charge me for it so when I submitted my paperwork I put that amount not realizing that was a problem, but to no avail they were not tell me the truth we had two water pumps. Replace one was for free and the other one I had to pay About $800. This is been going on for two years. I don’t think it’s fair that I have to go to this trouble to get my money even though your company had a recall on a failure water pump I would appreciate. if you can do something with this matter thank you P.S. I would like to be contacted by the owner of this company. Thank you. Armen BENArroch More
Other Employees Tagged: Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez, Mike Williams , Victor Lopez, Justin Marchant
April 01, 2023
Today, we had a wonderful experience at VW Naples. Keelyn was an absolute pleasure to deal with and made everything easy. He is honest, transparent, and not pushy whatsoever. Our interactions with the Keelyn was an absolute pleasure to deal with and made everything easy. He is honest, transparent, and not pushy whatsoever. Our interactions with the dealership manger, Brian, and Patricia in finance, were equally pleasant. Grateful to establish myself as a customer with this top notch dealer. More
Other Employees Tagged: Patti Lowe , Keelyn Lockhart