Brian Massoll

Great experience getting a full service done here. Sebastian was my service advisor and he went above and beyond to help me out. Super friendly and straightforward process. 10/10! Sebastian was my service advisor and he went above and beyond to help me out. Super friendly and straightforward process. 10/10! More

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Rafael Aguilar was amazing, what a nice dealership. Management was great too. Will definitely keep doing business Management was great too. Will definitely keep doing business More

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cannot say enough good things about my experience at Volkswagen of Naples. From start to finish, the entire process was seamless, transparent, and completely stress-free. ​I worked with Rafael Aguilar Volkswagen of Naples. From start to finish, the entire process was seamless, transparent, and completely stress-free. ​I worked with Rafael Aguilar on the sales side and Jorge Ramirez in finance, and both of these young men completely blew me away. Rafael was attentive, professional, and patient while helping me find and secure an Audi Q7. There was never any pressure—just genuine enthusiasm and top-tier product knowledge. When it was time to finalize the paperwork, Jorge made the finance process smooth, fast, and clear. He explained every detail without rushing or playing games, which made the final step as easy as it gets. ​It turns out both Rafael and Jorge are originally from Cuba, and seeing these young professionals bring that kind of strong work ethic, polish, and humility to what they do was genuinely inspiring. It is incredible to see young people operating with this level of service, maturity, and dedication to customer care. ​The entire dealership team was welcoming, but Rafael and Jorge truly made the experience exceptional. If you’re shopping for a vehicle, ask for Rafael in sales and hope you get Jorge in finance—you will be in the best hands possible. 5 stars all the way! More

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I had an amazing experience purchasing my first Volkswagen from Rafael Aguilar at Volkswagen of Naples. I was looking for the right vehicle for my family and my newborn baby, and Rafael made the en Volkswagen from Rafael Aguilar at Volkswagen of Naples. I was looking for the right vehicle for my family and my newborn baby, and Rafael made the entire process smooth, comfortable, and stress-free. Rafael was professional, patient, knowledgeable, and genuinely cared about helping us find the right vehicle for our family. I never felt pressured, and he took the time to answer all of our questions and make sure we were comfortable with our decision. The entire team at Volkswagen of Naples was incredible from beginning to end. Everyone was welcoming, helpful, and made us feel like we were part of the family. I’m very happy with my new Volkswagen and especially grateful for the experience Rafael and the team gave us. If you’re looking for a Volkswagen in Naples, I definitely recommend asking for Rafael Aguilar. Great salesman and an even better experience! More

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We had an amazing experience purchasing our first Volkswagen! Rafael was absolutely wonderful—very young, but extremely knowledgeable, professional, respectful, and helpful. He made the entire proces Volkswagen! Rafael was absolutely wonderful—very young, but extremely knowledgeable, professional, respectful, and helpful. He made the entire process easy and stress-free and was always willing to answer all of our questions. Brandon in Finance was also amazing, and the managers and entire team were fantastic. Everyone was friendly, professional, and made us feel truly welcomed. We also got an amazing deal! We are from Naples and are so excited about our new Volkswagen. Thank you to Rafael and the entire team for such a great experience! Highly recommend! 🚗❤️ More

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Great experience at VW of Naples! Rafael Aguilar was professional, honest, and never pushy. He answered all my questions and made the whole process quick and easy. Highly recommend as Rafael Aguilar was professional, honest, and never pushy. He answered all my questions and made the whole process quick and easy. Highly recommend asking for him if you’re looking for a car.” More

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Nuestra experiencia con Rafael Aguilar en Volkswagen of Naples fue excelente. Es un vendedor muy profesional, amable y transparente. Desde el primer momento nos hizo sentir cómodos, respondió todas nuestra Naples fue excelente. Es un vendedor muy profesional, amable y transparente. Desde el primer momento nos hizo sentir cómodos, respondió todas nuestras preguntas con honestidad y nos ayudó durante todo el proceso sin ninguna presión. Gracias a él compramos dos vehículos y no podríamos estar más satisfechos. ¡Lo recomendamos al 100%! More

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Amazing experience! We bought two cars—one for our daughter and one for our son—and the entire process was smooth and stress-free. Our salesman Rafael Aguilar was profes We bought two cars—one for our daughter and one for our son—and the entire process was smooth and stress-free. Our salesman Rafael Aguilar was professional, friendly, and made sure we found exactly what we were looking for. We truly appreciate the excellent service and highly recommend working with him! More

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I had a great experience working with Rafael Aguilar at Volkswagen of Naples. He was professional, knowledgeable, and made the entire car-buying process easy and stress-free. Even at just 22 years old, Raf Volkswagen of Naples. He was professional, knowledgeable, and made the entire car-buying process easy and stress-free. Even at just 22 years old, Rafael showed outstanding customer service, patience, and attention to detail. I truly appreciated his honesty and willingness to answer all of my questions. I highly recommend asking for Rafael Aguilar if you’re looking for a great salesperson! More

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Una experiencia tremenda que tuve aca en VW de Naples con Rafael Aguilar. Este joven con solo 22 anos tiene un nivel de profesionalismo tan grande y una etica de trabajo super. Me encanto el auto nuevo, un t Rafael Aguilar. Este joven con solo 22 anos tiene un nivel de profesionalismo tan grande y una etica de trabajo super. Me encanto el auto nuevo, un tiguan hermoso. Tuve muchas experiencias malas en el pasado con las compras de autos pero esta fue la mejor experiencia que e tenido. Dylan fue muy bueno tambien. Gracias al equipo de VW de Naples por ser tan profesionales. More

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