Brian Nascarella | Page 8

Elegant! After enduring an absolutely excruciating experience at Chambers Lexus Hingham, I returned to Falmouth Toyota where we have purchased two cars in the After enduring an absolutely excruciating experience at Chambers Lexus Hingham, I returned to Falmouth Toyota where we have purchased two cars in the past. Although I thought I was interested in my third Lexus, there weren't many to choose from at Falmouth. I looked at a couple of very low miled Camry's. Although "OK", I mentioned to Brian my salesman, "I wish I liked this car more." My issue was a 4 rather than a 6 cylinder. Brian suggested an Avalone. I test drove one, it was great and I was ready to buy. No pressure, Brian just solved a problem. We discussed the deal and said I wanted to think about it...no problem said Brian...again, elegant! I called back with a small adjusted counter offer which was immediately accepted. I went back the next day and made the purchase. I mentioned to Brian that there were no floor mats in the car or truck. He said that they were probably thrown our when the car was reconditioned. 5 days later, new factory made Toyota Avalon mats arrived at my door. Once again, elegant! Overall, a GREAT experience, a very fair deal with excellent customer service all the way around. More

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Only place I would buy a car on Cape Cod Have been dealing with Falmouth Toyota for 12 years. This is the second automobile purchased from them. They have been only ones who I allow to servic Have been dealing with Falmouth Toyota for 12 years. This is the second automobile purchased from them. They have been only ones who I allow to service my vehicles. Last car I purchased was 10 years ago and can you imagine I dealt with the same sales rep and sales manager as then. Dealing with the same service staff for over 12 years. Do not find that very often in today's business. They are never pushy and do not over sell. Pricing I feel was fair, but did not go to any other dealers as I only would deal with Falmouth Toyota. It was a very positive experience. As far as the Toyota brand is concerned, 10 years says it all. Vehicle is still running with no problems with only routine maintenance needed. I traded in an 18 year old Tacoma that still has plenty of life left but wife wanted a SUV. More

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Quick And Easy This is our third vehicle bought from Falmouth Toyota. They have always been great to work with and know they will be there for us in the future. Tha This is our third vehicle bought from Falmouth Toyota. They have always been great to work with and know they will be there for us in the future. Thanks Again. More

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Great support in buying used Toyota After my car was totaled (not my fault) I needed to quickly find a suitable replacement used-car in my price-range. Salesperson Brian Nascarella was e After my car was totaled (not my fault) I needed to quickly find a suitable replacement used-car in my price-range. Salesperson Brian Nascarella was extremely helpful in showing me my options, enabling my to make a decision without any pressure whatsoever. This is the kind of customer-focused treatment that has made me a Falmouth Toyota customer for the past two decades. My experience with its service department has been universally excellent. More

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Awesome! Wonderful experience buying my car! Honest knowledgeable members of the Falmouth Toyota team! Would recommend this dealer to all my family and friends Wonderful experience buying my car! Honest knowledgeable members of the Falmouth Toyota team! Would recommend this dealer to all my family and friends and in fact I have! More

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A dealership that is comfortable to deal with. Have bought from several other dealers before and non compare with the friendly no pressure sales that I received at Falmouth Toyota. Will always retu Have bought from several other dealers before and non compare with the friendly no pressure sales that I received at Falmouth Toyota. Will always return to this dealership for sales and service. Louie More

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Extraordinary service department and reasonably priced For 20 years I’ve worked with this service department for each of the Toyotas I’ve owned. Today I worked with Jared Neves and he was excellent; thoro For 20 years I’ve worked with this service department for each of the Toyotas I’ve owned. Today I worked with Jared Neves and he was excellent; thorough, patient and no ego. The team did a great job servicing the car and the pricing was spot on. They don’t overcharge their customers for service because they want to build a relationship so you come in and buy and service cars. Also they have great retention with their staff. Their set up is remarkable because you just drive in. The garage doors are automatic and superfast and immediately you are greeted. They have several waiting room areas so you can work quietly relax or enjoy TV. The Caliber of the experience at this dealership actually even exceeds what I’ve experienced in the cities. More

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Tremendous job in helping buy a car I have been doing business with Falmouth for over 30 years. They have been honest in all these years. Whether buying, leasing or service you will ne I have been doing business with Falmouth for over 30 years. They have been honest in all these years. Whether buying, leasing or service you will never fell you were taken advantage of. More

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Amy takes care of everything. With just a couple of emails and one dealership visit, you're out the door with your new car. I'll be back again. Thanks. With just a couple of emails and one dealership visit, you're out the door with your new car. I'll be back again. Thanks. More

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Surprisingly Pleasant The purchase of our new Tacoma was easy and pain free. After just a few days I received a call from the owner thanking us for our recent purchase at F The purchase of our new Tacoma was easy and pain free. After just a few days I received a call from the owner thanking us for our recent purchase at Falmouth Toyota. Nice to know somebody still cares about the personal service. More

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