Brian Pena

Biggers Chevrolet responded

We are very sorry to hear about your experience and understand your concern regarding the oil change, this is certainly not the level of service we aim to provide. We take matters like this seriously and would appreciate the opportunity to look into this right away. Unfortunately, we are unable to identify your visit based on this review alone. Please contact our Service Director, Roger Gutierrez, at your earliest convenience so we can review your vehicle’s service and make things right. Your satisfaction is very important to us, and we want to ensure your vehicle was properly taken care of. We appreciate you bringing this to our attention and hope to hear from you soon.

Biggers Chevrolet responded

We’re glad to hear that our team provided top-tier service and that everything was completed as promised while getting you in and out quickly. Delivering efficient and reliable service is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Roger, Mike D., Mike M., Brian, Yari, Rebecca, Jill, and Dan. It takes a strong team effort to create experiences like the one you described, and we’ll be sure to share your kind feedback with them. Thank you for choosing Biggers Chevrolet. We look forward to assisting you again at your next visit! 🚗🔧

Biggers Chevrolet responded

We’re glad to hear that your oil change was quick and professionally handled from start to finish. Providing efficient, high-quality service every time you visit is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Jim, Roger, Mike, Brian, Yari, Rich, Rebecca, Jill, and Russell. It takes a great team to deliver the level of service our customers expect, and we’ll be sure to share your kind feedback with them. Thanks again for choosing Biggers Chevrolet. We look forward to taking care of you and your vehicle on your next visit! 🚗🔧

Biggers Chevrolet responded

Hi Brian, thank you for the incredible review! ⭐ We’re honored to hear that you consider Biggers Chevrolet one of the most knowledgeable dealerships you’ve visited in the last 15 years. Providing friendly, honest service and fair pricing while always keeping our customers’ best interests in mind is exactly what we strive for every day. We also appreciate you recognizing so many members of our team, including Jim, Roger, Mike D., Mike M., Brian, Yari, Rich, Jill, Russell, and Dan. It truly takes a dedicated group working together to deliver the kind of experience you described, and we’ll be sure to share your kind feedback with them. Thank you for trusting Biggers Chevrolet with your vehicle. We truly appreciate your support and look forward to seeing you again at your next visit! 🚗🔧

Biggers Chevrolet responded

Thank you so much for the 5-star review and for your continued trust in our service team. We’re glad to hear that Brian kept you informed throughout the process and that your vehicle concerns were addressed promptly and thoroughly. We truly appreciate your kind words about our service department and the Jerry Biggers dealership as a whole. Thanks again for choosing Biggers Chevrolet — we look forward to serving you whenever you need us!

Biggers Chevrolet responded

Thank you so much, Karyn, for the kind words and for choosing Biggers Chevy for your service needs! We're thrilled to hear that your visit was fast, friendly, and handled with professionalism from start to finish. We'll be sure to pass along your appreciation to Brian Pena and the rest of our service team. We truly value your trust in us and look forward to serving you again in the future.

Biggers Chevrolet responded

Thank you so much for the kind words and wonderful review! We're thrilled to hear that your experience with us was so positive and that Brian Pena made such a great impression — he's truly dedicated to taking care of our customers. We'll be sure to pass along your compliments to him and our skilled technicians as well. Your trust and loyalty mean a lot to us, and we’re honored to have you as part of the Biggers Chevy family. We look forward to seeing you again! — The Biggers Chevy Team

Biggers Chevrolet responded

Thank you so much for the fantastic review, dellas63! We're thrilled to hear that you had a great experience with our team. Joe V, Russell Shores, and Coke Lafollette — along with the rest of our crew — truly appreciate the shoutout. We're proud to have such a dedicated group providing top-notch service and making every visit a positive one. Thanks again for choosing Biggers Chevy — we look forward to welcoming you back! #BiggersChevy #CustomerAppreciation #TopNotchTeam

Biggers Chevrolet responded

We love a smooth and simple experience — and we're so glad yours was just that, J.colonna! From easy online scheduling to friendly check-in and check-out, it sounds like Brian Pena and our service team hit the mark. Great service at great pricing is what we aim for. Thanks for choosing Biggers Chevy — see you next time! #BiggersChevy #ServiceMadeSimple #FiveStarExperience