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Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
51 Reviews

Dealership Experience

5 yrs, 6 mos

4.8

51 Reviews

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51 Reviews of Mike Matthews

September 30, 2026

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Employee Rating

Great employees knowledgeable and friendly. Quick service. Would defiantly come her again. I would trust them with repairs More

by colagirl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue

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Oct 01, 2026

Biggers Chevrolet responded

Thank you for the wonderful review! We’re glad our Biggers Chevrolet team provided you with knowledgeable, friendly, and efficient service. Earning your trust with your vehicle’s repairs means a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back the next time you need us.

September 26, 2026

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Employee Rating

Everyone very helpful and willing to help out as needed. Also gao a ride home as well. More

by BJAROSZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue

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Sep 29, 2026

Biggers Chevrolet responded

Thank you for sharing your experience! We’re glad our team was helpful and made your service visit as convenient as possible, including getting you a ride home. We truly appreciate you choosing Biggers Chevrolet and look forward to assisting you again!

September 18, 2026

Dealership Rating
Employee Rating

Whether in service or sales they are always ready help out. Also nice to a ride home while waiting for car to get fixed. More

by BJAROSZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue , Mike Dellas

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Sep 22, 2026

Biggers Chevrolet responded

Thank you for the great review and recommendation! We’re happy to hear that both our sales and service teams are always ready to help and that the ride home made your service visit more convenient. Mike, Brian, Yari, Rebecca, Jill, and the entire Biggers Chevy team truly appreciate your continued trust. We look forward to taking care of you again! — The Biggers Chevy Team

September 16, 2026

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Service done. Oil changed and tires rotated per maintenance schedule. Service personal very professional. Thanks More

by razz6837
Service Price Transparency
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Recommend Dealer
Yes
Print
Sep 17, 2026

Biggers Chevrolet responded

Thank you for the great 5-star review! We’re glad your oil change and tire rotation were completed as scheduled and that our service team provided a professional experience. We appreciate you trusting Biggers with your vehicle’s maintenance and look forward to taking care of you again!

August 30, 2026

Dealership Rating
Employee Rating

Jesse was very courteous and professional. He explained what problems that was founded with my truck and recommended what should be taken care of 1st and so forth. More

by AELLISBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 01, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad Jesse provided courteous, professional service and took the time to clearly explain your truck’s needs and help prioritize the recommended repairs. We’ll be sure to share your kind words with him. Thank you for trusting Biggers with your truck—we truly appreciate your business!

August 30, 2026

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Employee Rating

Great service. Answered all questions thoughtfully. Took extra steps to find out if weird noise was noticed by other owners More

by kraulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dellas

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Sep 01, 2026

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re glad our team took the time to thoughtfully answer your questions and went the extra mile to investigate the unusual noise you were experiencing. Providing thorough, attentive service is important to us. We truly appreciate your trust in Biggers and look forward to assisting you again!

August 22, 2026

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Employee Rating

I've been going through your service department since the purchase of my Malibu in 2012. I've always had good service from my advisors over the years. Very helpful and professional. Thank you. More

by DELVERD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Aug 27, 2026

Biggers Chevrolet responded

Thank you for your incredible loyalty over the years! It means so much to know you’ve trusted our service team with your Malibu since 2012. We’re glad our advisors have consistently provided the helpful and professional service you deserve. Thank you for continuing to choose Biggers—we truly appreciate your trust and look forward to serving you for many more years!

August 18, 2026

Dealership Rating
Employee Rating

Biggers is the best. I’ve bought 5 cars there. You can always count on them for courtesy and commitment with them More

by thelmayoung25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter, Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue , Mike Dellas

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Aug 19, 2026

Biggers Chevrolet responded

Thank you for your incredible loyalty and for choosing Biggers for five vehicles! We truly appreciate the trust you’ve placed in our team over the years. It means so much to know that you can always count on us for courteous, committed service. We’re grateful to have you as part of the Biggers family and look forward to serving you for many more years to come!

August 09, 2026

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Employee Rating

My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service! More

by TBYRNE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue , Mike Dellas

Print
Aug 10, 2026

Biggers Chevrolet responded

Thank you. We Aim to Please. Have a Great Day.

August 07, 2026

Dealership Rating
Employee Rating

The Assistant Service Manager, Mike Matthews, was outstanding. He went over and above to help us with our bumper-to-bumper warranty, unfortunately to no avail. It was not his fault our extended warra More

by 2FELTGENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 10, 2026

Biggers Chevrolet responded

Thank you for the kind words. We think Mike is Great too. Have a Great Day.

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