Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.9
27 Reviews

Dealership Experience

5 yrs, 1 mo

4.9

27 Reviews

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27 Reviews of Mike Matthews

May 13, 2026

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Employee Rating

Mike in service was great! Fixed the problem an had my car ready the same day. More

by rlindsey47
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2026

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They have a good team, kept me informed from the time the car arrived by tow to the time they called with the problem to the time I pickup the car. Tops More

by iambarbs1957
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Recommend Dealer
Yes

April 15, 2026

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The best people to do business with. Would not go anywhere else. Thank you Brian! More

by dellas63
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Recommend Dealer
Yes
Apr 28, 2026

Biggers Chevrolet responded

Thank you for your business and it was our pleasure to serve you. Happy Trails.

March 27, 2026

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The do solid work. They are timely and honest. We always trust it will be done right at Biggers More

by jeffachristiansen
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Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell , Dan Moore

Apr 02, 2026

Biggers Chevrolet responded

We truly appreciate your continued trust in our team. Hearing that you count on us for solid, timely, and honest work—and that you know the job will be done right—means everything to us. Major, Mike, and Dan will be glad to know their efforts are making a positive impact! Thanks again for choosing Biggers Chevy. We look forward to taking care of you for many more visits ahead!

March 14, 2026

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great and friendly service Mike understood my problem with my 2025 Equinox and due a diagnostics on the vehicle. They found some issues and reinstalled the software which fixed the problem. In closing More

by rtk7049
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Recommend Dealer
Yes

Other Employees Tagged: Coke Lafollette

Mar 19, 2026

Biggers Chevrolet responded

Thank you for the great review! We’re glad to hear Mike took the time to understand your concern and that our team was able to diagnose and resolve the issue with your 2025 Equinox. We truly appreciate your recommendation and your trust in our service department. We’ll be sure to share your kind words with Mike and the team! Thanks again, The Biggers Chevy Team 🚗

March 13, 2026

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Knowledgeable and efficient. I am beyond happy with the service done on my vehicle. The complementary shuttle service is a plus. More

by carolina777sofia
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Recommend Dealer
Yes
Mar 19, 2026

Biggers Chevrolet responded

Thank you for the wonderful review! We’re so glad to hear you were happy with the knowledgeable and efficient service on your vehicle. It’s great to know the complimentary shuttle made your experience even better. We’ll be sure to share your kind words with Mike—he’ll really appreciate it! Thanks again, The Biggers Chevy Team 🚗

March 10, 2026

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Entire staff was provided top tier service and got me in and out as promise More

by dellas63
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Recommend Dealer
Yes
Mar 11, 2026

Biggers Chevrolet responded

We’re glad to hear that our team provided top-tier service and that everything was completed as promised while getting you in and out quickly. Delivering efficient and reliable service is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Roger, Mike D., Mike M., Brian, Yari, Rebecca, Jill, and Dan. It takes a strong team effort to create experiences like the one you described, and we’ll be sure to share your kind feedback with them. Thank you for choosing Biggers Chevrolet. We look forward to assisting you again at your next visit! 🚗🔧

February 25, 2026

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Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest. More

by brianjarosch
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Recommend Dealer
Yes
Mar 09, 2026

Biggers Chevrolet responded

Hi Brian, thank you for the incredible review! ⭐ We’re honored to hear that you consider Biggers Chevrolet one of the most knowledgeable dealerships you’ve visited in the last 15 years. Providing friendly, honest service and fair pricing while always keeping our customers’ best interests in mind is exactly what we strive for every day. We also appreciate you recognizing so many members of our team, including Jim, Roger, Mike D., Mike M., Brian, Yari, Rich, Jill, Russell, and Dan. It truly takes a dedicated group working together to deliver the kind of experience you described, and we’ll be sure to share your kind feedback with them. Thank you for trusting Biggers Chevrolet with your vehicle. We truly appreciate your support and look forward to seeing you again at your next visit! 🚗🔧

February 02, 2026

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Great service! Great staff. I called the service department when a light came on in my car. They were able to get me in for an appointment right away. I took my veh More

by Mamaofaph
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Recommend Dealer
Yes
Feb 04, 2026

Biggers Chevrolet responded

Thank you so much for the amazing feedback! We're thrilled to hear that your experience with our service team — including Jose, Jennifer, Mike, and Rebecca — was smooth, timely, and well-communicated from start to finish. Providing a loaner and keeping you updated every step of the way is just part of how we aim to make things as convenient as possible. We truly appreciate your recommendation and look forward to helping you again at Biggers Chevy!

January 25, 2026

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As usual, vehicle goes in with a problem or problems, they’re addressed and corrected. Brian kept me updated with progress along the way, and another call upon completion. Thoroughly pleased with Brian, More

by dmoshis
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Recommend Dealer
Yes
Jan 26, 2026

Biggers Chevrolet responded

Thank you so much for the 5-star review and for your continued trust in our service team. We’re glad to hear that Brian kept you informed throughout the process and that your vehicle concerns were addressed promptly and thoroughly. We truly appreciate your kind words about our service department and the Jerry Biggers dealership as a whole. Thanks again for choosing Biggers Chevrolet — we look forward to serving you whenever you need us!

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