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Mike Matthews
Mike Matthews at Biggers Chevrolet

Mike Matthews

Assistant Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.8
56 Reviews

Dealership Experience

5 yrs, 7 mos

4.8

56 Reviews

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56 Reviews of Mike Matthews

November 09, 2026

Dealership Rating
Employee Rating

They were responsive and able to schedule an oil change. The details and video provided was nice. More

by Spr1980s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Westphal, Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue

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November 07, 2026

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Employee Rating

First time service customer, I was happy with the effort and attention given to my questions. More

by kberkey23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 07, 2026

Dealership Rating
Employee Rating

We received on service day and repairs were completed faster than expected. Would recommend this service center. More

by victormunozjr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 31, 2026

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The service was timely and professional-a bit costly. But I feel that Biggers doesa quality job on any repairs that I've had done. More

by CREEKMOM54
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Service Time
Service Communication
Recommend Dealer
Yes
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October 19, 2026

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Everyone at the store is so helpful and professional. I dont know of a better service department!! More

by Ogerr46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Westphal, Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue

Print
Oct 19, 2026

Biggers Chevrolet responded

Thank you for the incredible compliment! Hearing that you can't imagine a better service department means a great deal to all of us at Biggers Chevrolet. Our team works hard to deliver professional, helpful service and earn your trust with every visit. We'll be sure to share your kind words with Bruce, Mike, Brian, Yari, Rebecca, Jill, and the entire service team. We truly appreciate your loyalty and look forward to taking care of you and your Chevrolet for years to come.

September 30, 2026

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Employee Rating

Great employees knowledgeable and friendly. Quick service. Would defiantly come her again. I would trust them with repairs More

by colagirl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue

Print
Oct 01, 2026

Biggers Chevrolet responded

Thank you for the wonderful review! We’re glad our Biggers Chevrolet team provided you with knowledgeable, friendly, and efficient service. Earning your trust with your vehicle’s repairs means a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back the next time you need us.

September 26, 2026

Dealership Rating
Employee Rating

Everyone very helpful and willing to help out as needed. Also gao a ride home as well. More

by BJAROSZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue

Print
Sep 29, 2026

Biggers Chevrolet responded

Thank you for sharing your experience! We’re glad our team was helpful and made your service visit as convenient as possible, including getting you a ride home. We truly appreciate you choosing Biggers Chevrolet and look forward to assisting you again!

September 18, 2026

Dealership Rating
Employee Rating

Whether in service or sales they are always ready help out. Also nice to a ride home while waiting for car to get fixed. More

by BJAROSZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo, Rebecca Proctor, Jill Hogue , Mike Dellas

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Sep 22, 2026

Biggers Chevrolet responded

Thank you for the great review and recommendation! We’re happy to hear that both our sales and service teams are always ready to help and that the ride home made your service visit more convenient. Mike, Brian, Yari, Rebecca, Jill, and the entire Biggers Chevy team truly appreciate your continued trust. We look forward to taking care of you again! — The Biggers Chevy Team

September 16, 2026

Dealership Rating
Employee Rating

Service done. Oil changed and tires rotated per maintenance schedule. Service personal very professional. Thanks More

by razz6837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 17, 2026

Biggers Chevrolet responded

Thank you for the great 5-star review! We’re glad your oil change and tire rotation were completed as scheduled and that our service team provided a professional experience. We appreciate you trusting Biggers with your vehicle’s maintenance and look forward to taking care of you again!

August 30, 2026

Dealership Rating
Employee Rating

Jesse was very courteous and professional. He explained what problems that was founded with my truck and recommended what should be taken care of 1st and so forth. More

by AELLISBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 01, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad Jesse provided courteous, professional service and took the time to clearly explain your truck’s needs and help prioritize the recommended repairs. We’ll be sure to share your kind words with him. Thank you for trusting Biggers with your truck—we truly appreciate your business!

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