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Rebecca Proctor
Rebecca Proctor at Biggers Chevrolet

Rebecca Proctor

Warranty Administrator

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.6
16 Reviews
4.6

16 Reviews

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16 Reviews of Rebecca Proctor

November 09, 2026

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Employee Rating

They were responsive and able to schedule an oil change. The details and video provided was nice. More

by Spr1980s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Westphal, Mike Matthews, Brian Pena, Yari Arredondo, Jill Hogue

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October 19, 2026

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Employee Rating

Everyone at the store is so helpful and professional. I dont know of a better service department!! More

by Ogerr46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Westphal, Mike Matthews, Brian Pena, Yari Arredondo, Jill Hogue

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Oct 19, 2026

Biggers Chevrolet responded

Thank you for the incredible compliment! Hearing that you can't imagine a better service department means a great deal to all of us at Biggers Chevrolet. Our team works hard to deliver professional, helpful service and earn your trust with every visit. We'll be sure to share your kind words with Bruce, Mike, Brian, Yari, Rebecca, Jill, and the entire service team. We truly appreciate your loyalty and look forward to taking care of you and your Chevrolet for years to come.

October 16, 2026

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Courteous staff. Prompt service. All services to be done explained simply. All services completed when promised. More

by VAL.THOMPSON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Pena, Yari Arredondo

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Oct 17, 2026

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad our team provided courteous, prompt service and took the time to clearly explain the work being performed on your vehicle. It’s great to hear that everything was completed as promised. We truly appreciate your trust in Biggers and look forward to providing you with another great experience on your next visit!

September 30, 2026

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Employee Rating

Great employees knowledgeable and friendly. Quick service. Would defiantly come her again. I would trust them with repairs More

by colagirl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Brian Pena, Yari Arredondo, Jill Hogue

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Oct 01, 2026

Biggers Chevrolet responded

Thank you for the wonderful review! We’re glad our Biggers Chevrolet team provided you with knowledgeable, friendly, and efficient service. Earning your trust with your vehicle’s repairs means a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back the next time you need us.

September 26, 2026

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Employee Rating

Everyone very helpful and willing to help out as needed. Also gao a ride home as well. More

by BJAROSZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Brian Pena, Yari Arredondo, Jill Hogue

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Sep 29, 2026

Biggers Chevrolet responded

Thank you for sharing your experience! We’re glad our team was helpful and made your service visit as convenient as possible, including getting you a ride home. We truly appreciate you choosing Biggers Chevrolet and look forward to assisting you again!

September 18, 2026

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Employee Rating

Whether in service or sales they are always ready help out. Also nice to a ride home while waiting for car to get fixed. More

by BJAROSZ64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Brian Pena, Yari Arredondo, Jill Hogue , Mike Dellas

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Sep 22, 2026

Biggers Chevrolet responded

Thank you for the great review and recommendation! We’re happy to hear that both our sales and service teams are always ready to help and that the ride home made your service visit more convenient. Mike, Brian, Yari, Rebecca, Jill, and the entire Biggers Chevy team truly appreciate your continued trust. We look forward to taking care of you again! — The Biggers Chevy Team

August 18, 2026

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Employee Rating

Biggers is the best. I’ve bought 5 cars there. You can always count on them for courtesy and commitment with them More

by thelmayoung25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter, Mike Matthews, Brian Pena, Yari Arredondo, Jill Hogue , Mike Dellas

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Aug 19, 2026

Biggers Chevrolet responded

Thank you for your incredible loyalty and for choosing Biggers for five vehicles! We truly appreciate the trust you’ve placed in our team over the years. It means so much to know that you can always count on us for courteous, committed service. We’re grateful to have you as part of the Biggers family and look forward to serving you for many more years to come!

August 09, 2026

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Employee Rating

My daughter brought my truck in for an oil change and was treated very professionally. Thanks guys for the great service! More

by TBYRNE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Brian Pena, Yari Arredondo, Jill Hogue , Mike Dellas

Print
Aug 10, 2026

Biggers Chevrolet responded

Thank you. We Aim to Please. Have a Great Day.

July 14, 2026

Dealership Rating
Employee Rating

Great dealership very professional, attend and very friendly, helpful try to go the extra mile to help you ,if there is anything question or unsure of any doubt they are than please to help you, they h More

by maginca@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Leichter, Bruce Westphal, Jennifer Paluch, Mike Matthews, Brian Pena, Yari Arredondo, Rich Altenhoff , Mike Dellas

Print
Jul 14, 2026

Biggers Chevrolet responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words about our team. Providing a professional, friendly, and helpful experience is what we strive for every day, and we're glad to hear our staff went the extra mile to make your visit a positive one. It's great to know you felt comfortable asking questions and that our team was able to help every step of the way. Thank you for choosing Biggers Chevrolet—we look forward to serving you again in the future!

June 01, 2026

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Employee Rating

I had a vibration noise and the service dept went all out to help me find out. So grateful there was no serious issues! More

by NANETTE391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Brian Pena, Yari Arredondo, Jill Hogue , Mike Dellas, Major Mitchell

Print
Jun 12, 2026

Biggers Chevrolet responded

Thank you for the Kind words. Have a Great Day.

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