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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer | Page 16

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
165 Reviews
4.9

165 Reviews

Write a Review

165 Reviews of Brian Shafer

September 22, 2023

Dealership Rating
Employee Rating

Each time I've visited the dealership, always received Superb service! All the staff are doing an excellent job. More

by IRISRIVERA.7591
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison, Kennie Conley, Kohler Damson , Andrew Austin

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Oct 03, 2023

Shottenkirk Acura Huntsville responded

IRISRIVERA.7591, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 22, 2023

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Employee Rating

He was very nice, polite, efficient and helpful. They got to my car immediately and got me serviced quickly. More

by MELANIEREEVES2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohler Damson, Peyton Oden

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Oct 03, 2023

Shottenkirk Acura Huntsville responded

MELANIEREEVES2021, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2023

Dealership Rating
Employee Rating

Everyone is always so friendly and helpful! Brian did a great job telling me what to expect before and going over everything afterwards. More

by RPEPPERS965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Sep 20, 2023

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 19, 2023

Dealership Rating
Employee Rating

Always pleased with the Service department at Shottenkirk. They do what they can to get you in as quick as possibly and are very thorough. More

by 93MOUNTAINEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Sep 20, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 17, 2023

Dealership Rating
Employee Rating

Really appreciated the easy of scheduling appointment, service car for the day, and explanation of the service when we pick up our car. Thank you. More

by GHOST519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 18, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 15, 2023

Dealership Rating
Employee Rating

Alan was awesome! Very friendly, excellent customer service and I’ll be back and ask for him!! More

by SLSIMM06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 18, 2023

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 13, 2023

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Employee Rating

Peyton-the best. She knows how to setup everything. Brian - the best. All are friendly More

by DYEEC2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kennie Conley, Peyton Oden

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Sep 14, 2023

Shottenkirk Acura Huntsville responded

DYEEC2002, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 09, 2023

Dealership Rating
Employee Rating

Alan and the service team always go above and beyond my expectations. This visit was no different! Highly pleased with the service he provided! More

by BSwift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 11, 2023

Shottenkirk Acura Huntsville responded

BSwift, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 09, 2023

Dealership Rating
Employee Rating

Very satisfied with Alan and the service department. They were very helpful and provided prompt service. More

by CHRISRODGERS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 11, 2023

Shottenkirk Acura Huntsville responded

CHRISRODGERS84, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 09, 2023

Dealership Rating
Employee Rating

Always have had good experiences there for years. Dickson who drives e home and picks me up when car is done is great. More

by THDAVISON85
Recommend Dealer
Yes

Other Employees Tagged: Dickson (driver)

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Sep 11, 2023

Shottenkirk Acura Huntsville responded

THDAVISON85, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at THDAVISON85 in the future!

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