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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer | Page 15

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
165 Reviews
4.9

165 Reviews

Write a Review

165 Reviews of Brian Shafer

October 12, 2023

Dealership Rating
Employee Rating

Brian is A Great Service Cosultant. Brian Has Always Treated Us Great..He Really Goes Above & Beyond. Thank You. More

by KIRKSHONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2023

Shottenkirk Acura Huntsville responded

KIRKSHONK, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

October 09, 2023

Dealership Rating
Employee Rating

Brian and the staff are always friendly, prompt, and knowledgeable. I appreciate the great service More

by MSSTATERUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Shottenkirk Acura Huntsville responded

MSSTATERUNT, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

October 07, 2023

Dealership Rating
Employee Rating

Alan did a great job very easy to work with and took great care of me. More

by REDPETTWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison, Kennie Conley, Peyton Oden, Tommy Calhoun, Randy Pettway , Andrew Austin, Julie Feld

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Oct 09, 2023

Shottenkirk Acura Huntsville responded

REDPETTWAY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

October 06, 2023

Dealership Rating
Employee Rating

Always very professional, great service, easy to work with, friendly. They keep you informed on the whole process. More

by MSTURNER630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Shottenkirk Acura Huntsville responded

MSTURNER630, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

October 06, 2023

Dealership Rating
Employee Rating

Brian was helpful and a pleasure to work with, and the process was painless. Great service! More

by TIGERSHINEGURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Shottenkirk Acura Huntsville responded

TIGERSHINEGURLEY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

October 04, 2023

Dealership Rating
Employee Rating

Quick service. Friendly. Worked me in. Explained service. Great customer service. Snacks. Great waiting area. More

by MICHELEWILLIS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2023

Shottenkirk Acura Huntsville responded

MICHELEWILLIS10, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

October 02, 2023

Dealership Rating
Employee Rating

Quick, fast, and accurate! I live out of state and Brian cared for my vehicle as if I was a regular customer! More

by tonika1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2023

Shottenkirk Acura Huntsville responded

tonika1908, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Dealership Rating
Employee Rating

Took my car in as soon as I arrived, only took about 30 minutes. Only negative was there was very few appointment time’s available and none on Saturdays. More

by DLNURSEGIRL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 29, 2023

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Employee Rating

Really good service and have enjoyed my experience with them. I feel I made the right choice. More

by ENRIQUE791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Calhoun , Julie Feld

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Oct 02, 2023

Shottenkirk Acura Huntsville responded

ENRIQUE791, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 28, 2023

Dealership Rating
Employee Rating

Always a pleasure doing business with Acura. I will miss the convenience of this South Huntsville location but I trust these mechanics and service advisors and will continue servicing my car wit More

by LESA.ARMSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 29, 2023

Shottenkirk Acura Huntsville responded

LESA.ARMSTRONG, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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