Check out Brian Shafer's reviews on DealerRater

August 05, 2024

Dealership Rating

Employee Rating

Whenever I’ve gone for service, they’re always on time and prompt with their service. and prompt with their service. More

by SSHEARBURN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 13, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 05, 2024

Dealership Rating

Employee Rating

Alan Cornelison provided excellent service! Alan was very personable and attentive to me as well as other customers that were in the customer service waiting area. Alan was very personable and attentive to me as well as other customers that were in the customer service waiting area. More

by abaham59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alan Cornelison

Report | Print

Aug 13, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 03, 2024

Dealership Rating

Employee Rating

Excellent customer service - very friendly and professional. They take the extra steps to make sure you feel like a special customer. professional. They take the extra steps to make sure you feel like a special customer. More

by MENDESGANG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 08, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 03, 2024

Dealership Rating

Employee Rating

Always get excellent service from Shottenkirk Acura. Brian Shafer is the best. He conducts himself with respect, is extremely knowledgeable and has great "bedside manner". He is as persistent as I am ge Brian Shafer is the best. He conducts himself with respect, is extremely knowledgeable and has great "bedside manner". He is as persistent as I am getting the job done to perfection. More

by DENNISGYOUNG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 08, 2024 -

Shottenkirk Acura Huntsville responded

DENNIS, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 02, 2024

Dealership Rating

Employee Rating

Services were rendered as described, everything works, the loaner I received was fantastic, Brian (service advisor) was great. Very good experience. the loaner I received was fantastic, Brian (service advisor) was great. Very good experience. More

by JAMES.HOWARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 08, 2024 -

Shottenkirk Acura Huntsville responded

JAMES, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 02, 2024

Dealership Rating

Employee Rating

Great staff all around from Sales through Service. Different name but same great staff. Definitely will continue returning for our family’s auto needs. Different name but same great staff. Definitely will continue returning for our family’s auto needs. More

by KDAY213

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohler Damson , Jason Petty

Report | Print

Aug 02, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

August 01, 2024

Dealership Rating

Employee Rating

Sevice Technician was great. He even caught that the mechanic doing the task used the incorrect code which would have cost me more money than was required. He even caught that the mechanic doing the task used the incorrect code which would have cost me more money than was required. More

by BOB.FRAZIER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 01, 2024 -

Shottenkirk Acura Huntsville responded

BOB thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

July 28, 2024

Dealership Rating

Employee Rating

Every in the service dept is always friendly. They are always welcoming and service is always quick and easy. They are always welcoming and service is always quick and easy. More

by BK5395

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alan Cornelison , Jason Petty, Randy Pettway

Report | Print

Jul 29, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 27, 2024

Dealership Rating

Employee Rating

Bought car new at Shottenkirk (Jerry Damson) and all service performed at this dealership. Have been completely satisfied and will continue with this dealership. Have total trust in Brian Shafer. service performed at this dealership. Have been completely satisfied and will continue with this dealership. Have total trust in Brian Shafer. More

by DENNISGYOUNG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 28, 2024 -

Shottenkirk Acura Huntsville responded

DENNIS, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

June 21, 2024

Dealership Rating

Employee Rating

The staff is always prompt and great to keep me updated on the status of my vehicle. They are very professional and explain everything in detail! on the status of my vehicle. They are very professional and explain everything in detail! More

by RPEPPERS965

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 24, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

Brian Shafer | Page 5

Service Advisor

Shottenkirk Acura Huntsville

165 Reviews of Brian Shafer

Dealership Inventory (219 Vehicles)