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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer | Page 4

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
165 Reviews
4.9

165 Reviews

Write a Review

165 Reviews of Brian Shafer

September 10, 2024

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Employee Rating

Great and prompt service. Answers any questions . Polite staff, well trained and a pleasure doing business there More

by RCAMP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison, Kennie Conley, Kohler Damson , Andrew Austin, Ben Boles, Jason Petty

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Sep 11, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 08, 2024

Dealership Rating
Employee Rating

The service department at Shottenkirk Acura always delivers exceptional customer satisfaction and my last visit was no exception. More

by MICHELLE.HURT89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison , Andrew Austin

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Sep 09, 2024

Shottenkirk Acura Huntsville responded

MICHELLE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 30, 2024

Dealership Rating
Employee Rating

All good. Easy on-line scheduling and the work completed quickly and correctly. No issues More

by blackdog001
Recommend Dealer
Yes
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Sep 04, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

August 29, 2024

Dealership Rating
Employee Rating

Service I received was quick and easy. Customer service was great as well. I will be returning. More

by CJ1992.CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 28, 2024

Dealership Rating
Employee Rating

Fast courteous will listen to problem and try to resolve it. Has serviced my Acura since 2003. More

by GOLGA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Aug 29, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 19, 2024

Dealership Rating
Employee Rating

Brian provided excellent customer service. He took the time to thoroughly explain all the details of the service and maintained me updated with the status of my car. Thanks for providing exce More

by lucollado10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 17, 2024

Dealership Rating
Employee Rating

I've purchased two vehicles from this dealership, and we've always entrusted the care for them to its amazing service department. Alan is fantastic, with great knowledge of the vehicles and servicing. W More

by SHERYL.AUTHOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison, Kennie Conley

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Aug 19, 2024

Shottenkirk Acura Huntsville responded

SHERYL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 15, 2024

Dealership Rating
Employee Rating

The service department is Awesome. Your personnel is fantastic, Brian and Alan are one of the reasons I keep coming back. More

by SHARON.SHOULDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Aug 17, 2024

Shottenkirk Acura Huntsville responded

SHARON, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 13, 2024

Dealership Rating
Employee Rating

Very professional and courteous. All work was completed and finished in time promised. Pleased with service . More

by SHEILA_COLLINS
Recommend Dealer
Yes
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Aug 14, 2024

Shottenkirk Acura Huntsville responded

SHEILA, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

August 13, 2024

Dealership Rating
Employee Rating

Great service for my Acura. Mr. Shafer was very caring that every detail of my service was discussed and taken care of. I am well pleased with Shottenkirk Acura. More

by SAR301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 14, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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