Brian Shafer | Page 7
Service Advisor
Shottenkirk Acura Huntsville
2402 Leeman Ferry Rd
Huntsville, AL 35805
165 Reviews
Write a Review165 Reviews of Brian Shafer
June 05, 2024
Have a maintenance issue on a 2022 Acrua purchased recently. I’m not sure if they are going to do what’s necessary to correct the problem. recently. I’m not sure if they are going to do what’s necessary to correct the problem. More
Other Employees Tagged: Michael Cornelison, Alan Cornelison
June 02, 2024
Always receive excellent customer service and my brief interaction with service technicians has always been positive. Service advisors are are professional, helpful and knowledgeable. interaction with service technicians has always been positive. Service advisors are are professional, helpful and knowledgeable. More
Other Employees Tagged: Alan Cornelison
May 29, 2024
Great experience. The service dept scheduled me quickly and I brought it in the earlier. They were able to fit it in early. The service dept scheduled me quickly and I brought it in the earlier. They were able to fit it in early. More
Other Employees Tagged: Michael Cornelison, Alan Cornelison
May 24, 2024
The facility is convenient and clean, and they back up their promises with their service after the sale. I was worked in quickly and the car was turned around ahead of schedule. Brian Shafer took excellen their promises with their service after the sale. I was worked in quickly and the car was turned around ahead of schedule. Brian Shafer took excellent care of me, and explained both what the car needed done now, and what I should expect in terms of service intervals over the coming months. More
May 03, 2024
Brian was in place to greet me when I arrived. He asked if I wanted someone to drive me home while they researched my problem and found a solution. I accepted that offer and told him I needed my He asked if I wanted someone to drive me home while they researched my problem and found a solution. I accepted that offer and told him I needed my vehicle back in time to drive a friend to church. He called to let me know they would not complete the repairs in time, but would send a driver to take me back to the dealership to pick up a loaner vehicle. That worked great and then they had my car ready early the next morning. I set the time convenient for me to return the loaner and pick up my car. Again Brian greeted me as I arrived. Great experience and car is working properly. More
May 03, 2024
I have always had a great experience with the service department here at the Acura dealership. Everyone has always been super nice and very professional. department here at the Acura dealership. Everyone has always been super nice and very professional. More
Other Employees Tagged: Michael Cornelison, Alan Cornelison

