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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer | Page 8

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
165 Reviews
4.9

165 Reviews

Write a Review

165 Reviews of Brian Shafer

May 02, 2024

Dealership Rating
Employee Rating

This Acura Dealership continues to provide caring services to my family members over several decades. The Dealership has developed a strong relationship with us rather than providing just transactio More

by DAVID.BILLINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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May 03, 2024

Shottenkirk Acura Huntsville responded

{DAVID, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

May 02, 2024

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Employee Rating

I love dealing with Allen C. He is great. he’s punctual, he’s enthusiastic and He’ is so knowledgeable. He always make sure I understand and know what’s going on , and as a woma More

by SUEY199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison , Angel the girl that checks on me after the service.

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May 03, 2024

Shottenkirk Acura Huntsville responded

SUEY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

May 02, 2024

Dealership Rating
Employee Rating

Brain was great and service was fast and completely professional. My wife and myself both take our Acura here. More

by GRBOBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

April 28, 2024

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Employee Rating

Great communication regarding the status of the vehicle (what was recommended for service, length of time to do, and how much this would cost). More

by KSDEAN12
Recommend Dealer
Yes
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Apr 29, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 26, 2024

Dealership Rating
Employee Rating

Alan was pleasant and professional from the time he answered my the phone to take my appointment to when he walked me to my vehicle after the appointment was complete. It’s always a good experience com More

by THEMCCLOGGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Apr 29, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

April 25, 2024

Dealership Rating
Employee Rating

Service was prompt and very thorough. Every one was very nice. Nice clean waiting room More

by CLCAU75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Apr 26, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

April 24, 2024

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Employee Rating

Your always willing to help and make things right That is the reason I trade vehicles with you You have always provided great service THANKS More

by BEAVERSBW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2024

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

April 20, 2024

Dealership Rating
Employee Rating

Overall, great service… One constructive feedback comment: Almost every time I come in for a particular service, I am contacted saying additional services are needed. I came in with a coupon for an o More

by SANDRAWSPIVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Shottenkirk Acura Huntsville responded

SANDRA, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville

April 19, 2024

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Employee Rating

Allen is the first person I see when I pull in for my service. He is kind, greets all with a wonderful smile and is very attentive. My car was in and out and I was on my way home in no time. Perfect! More

by SHERIWATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Apr 21, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 17, 2024

Dealership Rating
Employee Rating

Everything went well with the service department as always. Car was serviced well and quickly. More

by GAMELIFTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Apr 18, 2024

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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