Brian Skelton | Page 57

Always friendly and willing to help I've always had a pleasant experience with the service center. The guys ask if I have any issues with every visit, just to ensure my vehicle is runnin I've always had a pleasant experience with the service center. The guys ask if I have any issues with every visit, just to ensure my vehicle is running the best it can. I'm grateful I drive from Plant City to come to Subaru of Port Richey. More

by WendyfromPhilly Verified Customer Verified Customer

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All good but ONE factor They took me in 3 hours before my scheduled time to accommodate me having another appointment later that day. However, they did my car rather quickly They took me in 3 hours before my scheduled time to accommodate me having another appointment later that day. However, they did my car rather quickly yet when they called the receptionist to announce my name, and I was sitting less than 10' away from her, I never hear her call it. I was going to go outside and look around so I approached her and told her I'd be outside. She said she "thinks" they already finished my car. It was done, almost an hour earlier than when I talked to her. And according to the service people, the receptionist had done this "quite often". So, I recommend, if you are waiting for your car, go ask her at least every 30 minutes or so. More

by GTCOOLE Verified Customer Verified Customer

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Fantastic service I bought my car here. Every service appointment has been a joy... I do the required oil changes, etc. Everytime the service team has been courteous, I bought my car here. Every service appointment has been a joy... I do the required oil changes, etc. Everytime the service team has been courteous, efficient. This visit was no different. It was a three hour plus visit and they made sure I had a loaner. More

by ETQULTER Verified Customer Verified Customer

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Excellent and very timely service. Excellent customer service starting with Brian. He identified additional work that was needed and explained why it was needed. Work completed in a t Excellent customer service starting with Brian. He identified additional work that was needed and explained why it was needed. Work completed in a timely manner... More

by CWOLFE52 Verified Customer Verified Customer

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Awesome experience This dealer is the best they don’t play games They don’t condescend. They treat you like a real person and will put you in a Subaru no matter what it This dealer is the best they don’t play games They don’t condescend. They treat you like a real person and will put you in a Subaru no matter what it takes. Lifetime oil changes is a great perk and the service department advisers are also Great. I know this review sounds like I am being paid to write it, but this is honestly how I feel about Loki Subaru, they are the best. More

by ACTION1 Verified Customer Verified Customer

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Excellent I have used this service center for since 2012, It is excellent. every aspect from the service mangers that I interface with to the mechcanics that se I have used this service center for since 2012, It is excellent. every aspect from the service mangers that I interface with to the mechcanics that service it. More

by rwcontre Verified Customer Verified Customer

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More issues when I left I went for service, a simple oil change. The vehicle that was returned to me now leaks oil, a large amount and the service person stated it is the car I went for service, a simple oil change. The vehicle that was returned to me now leaks oil, a large amount and the service person stated it is the cars fault because it's old, and needs a new oil pan which is only because they stripped the drainage plug. Also no my starter is bad the same day I left the service area, no issues prior. I was looking to buy a Subaru but now it will definitely not be at this location More

by Pix Verified Customer Verified Customer

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Excellent service! Highly recommend They are always very friendly and eager to help. They get you in quickly and you don’t have to wait all day while they service your vehicle. They are always very friendly and eager to help. They get you in quickly and you don’t have to wait all day while they service your vehicle. More

by MARCELPGLUX Verified Customer Verified Customer

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Good buying experience This was a good buying experience. Montel did a great job demonstrating the features of the vehicle and did not press me for a decision. He coordinate This was a good buying experience. Montel did a great job demonstrating the features of the vehicle and did not press me for a decision. He coordinated the negotiations and in the end I believe I got a fair deal. Montel was also excellent on the follow up with some we owe items. Also Karla was excellent helping me understand the driver interface and the media system of the vehicle More

by VLAMPAS Verified Customer Verified Customer

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Great personal service Only went in for oil change. While waiting Mr Ted took me for a ride around the lot, knowing I was looking for a bigger car, and we found a few that w Only went in for oil change. While waiting Mr Ted took me for a ride around the lot, knowing I was looking for a bigger car, and we found a few that would work. Next I was sitting in the showroom and Mr Ted said "lets go for a ride" as he found the perfect car for me. A few hours later I was driving home in my new car. No hassle, great financing, very personal service and I was very HAPPY. Thankyou Mr Ted and the staff at Subaru Port Richey. Great Service!!! More

by UNCLDAD Verified Customer Verified Customer

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