Sachar McFadden

The guys there where very helpful and friendly. They knew what we needed to do to get the best deal. They knew what we needed to do to get the best deal. More

by MAINLINEAUTO Verified Customer Verified Customer

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Might be one of the worst experiences I have ever had. Guy that checked me in made me wait about ten minutes while he chatted with 2 employees. Once he got my info he asked the service I needed. Told him Guy that checked me in made me wait about ten minutes while he chatted with 2 employees. Once he got my info he asked the service I needed. Told him oil change tire rotation and checked the fuel filter for water (diesel engine) I waited on my vehicle thinking my lunch break should be long enough. Appointment was for 1:45 I think I left at 4. The guy that came to get me, just handed me the paperwork and walked me to the cashier and basically ran the other way. The price was over $400. I had never paid that before for any oil change so I assumed they had to change the fuel filter. No, pretty sure they didn’t even look at it. They instead charged me $22 a quart for oil…… I guess that stuff is made of gold there I don’t know. I was mad and when I asked the lady about it she had no answers. The only reason I even went to this dealership was a coupon I got online. I did the whole appointment online. I asked the woman about the discount and she said she didn’t know anything about that and that the first guy had to put discounts on she just takes payment. At this point I was already insanely late back to work so I just paid and left. Later that day when I go off work the water in fuel filter light came back on (I had told the guy this when I walked in.) I took my truck to Appalachian automotive and paid them to check the fuel filter again. And the filter was fine but they had to drain the water. At this point I don’t know if they changed my oil and rotated my tires or not. Overall this place is terrible. Not only will I never go back, I am thinking of selling my Ram and moving away from your products completely. I was lied to/cheated by YOUR dealership. I know this will more than likely fall on deaf ears, but given I happen to sell car insurance I will tell (and have already told) every client I touch to steer clear of this place. More

by brianlrowland Verified Customer Verified Customer

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The salesman was always professional and polite, answered every question and went through the vehicle explaining all the amenities every question and went through the vehicle explaining all the amenities More

by parkergail2000preferredmimi Verified Customer Verified Customer

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Had a great experience here and am so thankful for their help in finding me a good deal on a truck! Went far above and beyond! help in finding me a good deal on a truck! Went far above and beyond! More

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My wife wanted a Jeep Grand Cherokee, so we found one that she likes and we actually talked to the GM Amy Edwards who set us up the the salesman Sachar who did a wonderful job. Mrs Edwards was always kee that she likes and we actually talked to the GM Amy Edwards who set us up the the salesman Sachar who did a wonderful job. Mrs Edwards was always keeping us in the loop. They did a outstanding job to make this deal work for us Definitely recommend this dealership and will do business again More

by rocketvette95 Verified Customer Verified Customer

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The staff were very friendly and knowledgeable. Made the car buying very easy and seamless. They answered all my questions. I would definitely buy there again. Highly recommended!!! Made the car buying very easy and seamless. They answered all my questions. I would definitely buy there again. Highly recommended!!! More

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Nice and easily accommodating and took time to explain things about the car that we picked and very through things about the car that we picked and very through More

by mmillingballauer@yahoo.com Verified Customer Verified Customer

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A very personable and professional crew. Well organized sequence in purchasing process. Salesman walked me through each step and office until the keys were handed over and a friendly wave go Well organized sequence in purchasing process. Salesman walked me through each step and office until the keys were handed over and a friendly wave goodbye. More

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Everyone involved in our transaction made the whole process easy. This is the 2nd vehicle we have bought from this dealership. Keep up the good work everyone! We will be back. Thanks! process easy. This is the 2nd vehicle we have bought from this dealership. Keep up the good work everyone! We will be back. Thanks! More

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Staff are always pleasant and answer all my questions. Easy check-ins for service appointments and timely service. Easy check-ins for service appointments and timely service. More

by rhonica1 Verified Customer Verified Customer

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