Service department is great.
I may be looking for a Jeep wrangler sometime later this year and will be trading in my Jeep renegade if I can get a good deal!
I may be looking for a Jeep wrangler sometime later this year and will be trading in my Jeep renegade if I can get a good deal!
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by JUDITHWHITE8161
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
Hi Judith! We're glad to hear you had a great experience with our service department at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville! We'll be ready to assist when you're looking for that Jeep Wrangler.
This dealership went above and beyond.
Hands down THE BEST dealership ever. Everybody was extremely friendly and helpful. Answering all my questions. Extremely great experience. Words cant
Hands down THE BEST dealership ever. Everybody was extremely friendly and helpful. Answering all my questions. Extremely great experience. Words cant express how wonderful of an experience I had here. Traveled over 3hours. Got me to an excellent price. Very easy to work with you. Service depot was top notch. Tyler & Ryan. Cant thank you enough for the great experience I received. Go ask for them!
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by Snegan0110
Other Employees Tagged:
Ryan Bensch, Tyler Evans, Ian Manning
Jun 10, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
Thank you for the wonderful review! We appreciate you making the three-hour visit to come visit us here at Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville and are thrilled to hear that Tyler, Ryan & the team made your experience a great one. Take care and please don't hesitate to reach out if there's anything else we can do for you!
Very knowledgeable of my trucks problems, they took the
time to keep me informed of stages of repair, very polite.
time to keep me informed of stages of repair, very polite.
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by jwcraven779
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
jwcraven779,
Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!
I had to have a part replaced that was extremely hard to
find and on back order. They took time to look for the part around the US and find it in order to get it shopped quickly for replacement. They kept
find and on back order. They took time to look for the part around the US and find it in order to get it shopped quickly for replacement. They kept me in the loop the entire process of finding the part and scheduling the service. The service was completed quickly
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by mnoakley
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
Thank you for sharing your experience! We're so glad our Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville team was able to assist with your parts & service needs and we hope to see you again in the future. Take care!
Very professional and completed the work on time.
This was my second visit and I will return.
This was my second visit and I will return.
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by BAYSHORE0
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
Thank you for choosing us! We'll see you next time. Safe travels! - The Autostar Chrysler Dodge Jeep Ram FIAT of Waynesville Team
I've been a regular at your dealership for fifteen years
now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual te
now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual technician, Donnie, as well as my "parts" manager, Kelvin, are all the very best! I always feel, whatever my problem may be, is of utmost importance to them as it is to me! I thank them all for their genuine concern and helpful attitude resulting in my quick, timely service and/or repairs! I'm not sure of Donnie's or Kelvin's last names as we're on a first name basis---But I gave five stars below, of course to Brian Sullivan as well as Donnie Williams and Kelvin Coval assuming it's the people I mentioned above!
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by NCNATURALHIGH
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
NCNATURALHIGH, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.
May 14, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
Absolutely!
May 14, 2024 -
NCNATURALHIGH responded
Thanks for your acknowledgement of my survey response. I have often wondered if anyone at the dealership actually sees our survey responses. Please pass my appreciative responses to the three that always earns my respect and praise, it's them who should be told how important they are to your dealership---Brian Sullivan, Donnie Williams, and Kelvin Coval---I believe Kevin Coval doesn't exist and was a mistake by me--I often mistakenly call Kelvin, Kevin!
Friendly staff, short wait time, vehicle service was
excellent, comfortable waiting area, clean bathroom and an overall pleasant experience
excellent, comfortable waiting area, clean bathroom and an overall pleasant experience
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by sharonryan5471
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brooke Jones
, Miranda Mauck Schmidt
May 06, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
sharonryan5471,
Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Serviced 2017 Ram #1500 53k new brakes n oil change this
week - everyone I came into contact with from service to parts to cashing out were outstanding - thx
week - everyone I came into contact with from service to parts to cashing out were outstanding - thx
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by MJRICCA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jenni Rish, Jeff in parts Dept. 5 star!
May 06, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
MJRICCA,
Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!
Brian and the AutoStar Service Department are the best!
You are always greeted with a smile. Brian remembers me, and my car, every time I go. They always get me in and out as quickly as possible. I will no
You are always greeted with a smile. Brian remembers me, and my car, every time I go. They always get me in and out as quickly as possible. I will not take my car anywhere else!
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by KJAMISON0
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
KJAMISON0,
Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.
Brian was wonderful and answered any questions I needed
answered. They was very professional and understanding.
answered. They was very professional and understanding.
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by donnamarie198903
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2024 -
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded
donnamarie198903,
Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!