Brian Sullivan
Brian Sullivan at AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Brian Sullivan | Page 10

Service Advisor

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd.
Waynesville, NC 28786

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4.8
137 Reviews
4.8

137 Reviews

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137 Reviews of Brian Sullivan

August 16, 2024

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Employee Rating

Very difficult for me to go a week without a car and living secluded on top of mountain. I think they did a good job fixing the problem but don’t ever want to be in that situation again More

by MARSHLADY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 26, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MARSHLADY, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 16, 2024

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Employee Rating

dealership went above and beyond to help us love our ride that we purchased and continued to do so after we purchased it More

by CHASESNEED23
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ian Manning, Terence Sellers

Aug 26, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

CHASESNEED23, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

August 15, 2024

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Unlike our previous experience, once they had our vehicle ( jeep JK) they were very unresponsive and kept it 14days..had to call numerous times, very rarely got a live person, left messages, no text More

by abull
Service Price Transparency
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Recommend Dealer
No
Aug 15, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

abull, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

August 13, 2024

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Easy to find and contact, they are very informative on the situation. They are also very friendly. More

by sshelton09
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Recommend Dealer
Yes
Aug 15, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sshelton09, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 04, 2024

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Very helpful parts employee ,very knowledgeable about vehicles and parts for repairs for your vehicle , always in timely manner, just all-round good parts crew More

by petemccracken
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Recommend Dealer
Yes
Aug 05, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

petemccracken, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 03, 2024

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Employee Rating

Truck was in the shop longer than expected but overall the dealership did great . Tough job , Transmission swap . Out of towner and the dealership went above and beyond . Truck drives and acts like new . More

by gwaggoner
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Recommend Dealer
Yes
Aug 05, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

gwaggoner, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 03, 2024

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Employee Rating

Friendly, helpful. and didn't have to wait very long at all. They were very nice. More

by Monica Lambert
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Recommend Dealer
Yes
Aug 05, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Monica, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 28, 2024

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They were very flexible when arranging an appointment, the service time was as quoted, and the work was done expertly. More

by Cogsrobs
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Recommend Dealer
Yes
Jul 30, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Cogsrobs, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 25, 2024

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Employee Rating

Very good service in dealing with Brian. Quickly got us in and fix our problem. More

by pfcabins
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Recommend Dealer
Yes
Jul 30, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

pfcabins, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 22, 2024

Dealership Rating
Employee Rating

Service is prompt, fast, efficient. Great customer service, ease of scheduling. I support this dealership because they support me. More

by DLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Griffith

Jul 30, 2024

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DLW, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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