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Brian Sullivan

Overview Reviews (134)

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Brian Sullivan

Brian Sullivan | Page 10

Service Advisor

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

280 Hyatt Creek Rd.
Waynesville, NC 28786

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4.8

134 Reviews

Overview Reviews (134)

4.8

134 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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134 Reviews of Brian Sullivan

August 13, 2024

Dealership Rating

Employee Rating

Easy to find and contact, they are very informative on the situation. They are also very friendly. the situation. They are also very friendly. More

by sshelton09

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Winston Blanton, Dwight Cheary, Charles Dunwoody, Courtney Griffith, Jeffrey Harris, Kelvin Justice , Kevin Coval, Joseph Edney, Carissa Hammond

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Aug 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

sshelton09, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 04, 2024

Dealership Rating

Employee Rating

Very helpful parts employee ,very knowledgeable about vehicles and parts for repairs for your vehicle , always in timely manner, just all-round good parts crew vehicles and parts for repairs for your vehicle , always in timely manner, just all-round good parts crew More

by petemccracken

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dwight Cheary, Courtney Griffith, Terry Sheehan, Donnie Williams

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Aug 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

petemccracken, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 03, 2024

Dealership Rating

Employee Rating

Truck was in the shop longer than expected but overall the dealership did great . Tough job , Transmission swap . Out of towner and the dealership went above and beyond . Truck drives and acts like new . the dealership did great . Tough job , Transmission swap . Out of towner and the dealership went above and beyond . Truck drives and acts like new . Thanks for the help More

by gwaggoner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

gwaggoner, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 03, 2024

Dealership Rating

Employee Rating

Friendly, helpful. and didn't have to wait very long at all. They were very nice. and didn't have to wait very long at all. They were very nice. More

by Monica Lambert

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Monica, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 28, 2024

Dealership Rating

Employee Rating

They were very flexible when arranging an appointment, the service time was as quoted, and the work was done expertly. the service time was as quoted, and the work was done expertly. More

by Cogsrobs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Cogsrobs, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 25, 2024

Dealership Rating

Employee Rating

Very good service in dealing with Brian. Quickly got us in and fix our problem. Quickly got us in and fix our problem. More

by pfcabins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

pfcabins, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 22, 2024

Dealership Rating

Employee Rating

Service is prompt, fast, efficient. Great customer service, ease of scheduling. I support this dealership because they support me. Great customer service, ease of scheduling. I support this dealership because they support me. More

by DLW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Griffith

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Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DLW, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 20, 2024

Dealership Rating

Employee Rating

I have been extremely pleased every visit to the service department in Waynesville. Brian, the service advisor recognized me from prior visits and greeted me acknowledging so in a very friendly manner. He w department in Waynesville. Brian, the service advisor recognized me from prior visits and greeted me acknowledging so in a very friendly manner. He was thorough as always and explained service to my vehicle at each step of the visit. All associates I interacted with were friendly and courteous. Service was done quickly and efficiently. Very pleased with dealership. More

by dunn.jima

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

dunn.jima, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

July 17, 2024

Dealership Rating

Employee Rating

Mr. Dacosta did an amazing job helping me pick out the vehicle that best suited my families needs. vehicle that best suited my families needs. More

by nikkiarri2

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gio Dacosta , Ryan Bensch, Jenni Rish

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Jul 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

nikkiarri2, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 09, 2024

Dealership Rating

Employee Rating

Always love coming here for my vehicle service! Everyone is so nice and the service is fast and easy! Everyone is so nice and the service is fast and easy! More

by Cagnew fiat18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Austin, Dwight Cheary, Courtney Griffith, Terry Sheehan , Dale Hollifield, Camren Powell, Jenni Rish

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Jul 09, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Cagnew fiat18, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!