Dealer Reviews
Cars for Sale
Dealer Log In
Brian Surprenant
76 Reviews
Dealership Experience
8 yrs, 7 mos
76 Reviews of Brian Surprenant
June 30, 2020
Gene need get more then 5 stars. He went above and beyond what he should. He got me into what i need. He give me a tip to save on insurance. He is not a pushy guy. what he should. He got me into what i need. He give me a tip to save on insurance. He is not a pushy guy. More
by Ron
Other Employees Tagged: Gene Cocchiarella , Scott Rienert
June 28, 2020
My wife Jenn and I had a wonderful experience with Scott a.k.a Chevy! He went above and beyond to get us into the car we wanted. This was our second time here and they do not disappoint!! Highly recommend, a.k.a Chevy! He went above and beyond to get us into the car we wanted. This was our second time here and they do not disappoint!! Highly recommend, we told them over the phone we didn’t want to be there a long time, gave them some information and they had us in and out in no time. More
by mattfolsom603
Other Employees Tagged: Scott Chavanelle, Scott Rienert, Ashley Wilham
March 11, 2020
Recently purchased my second car from Joe Hodgson. He’s one of the best salesman I know He’s reliable, honest and quick to respond. Knew what I was looking for right away and even had it pulled up ready t one of the best salesman I know He’s reliable, honest and quick to respond. Knew what I was looking for right away and even had it pulled up ready to go. Love my Honda CRV the best decision I’ve made. The facility is clean and customer service is fabulous I wouldn’t want to go anywhere else! More
by Laurapv84
Other Employees Tagged: Joe Hodgson, John Manning
March 01, 2020
My experience was smooth and easy. Provided most of the information before coming in which made things go quickly. Would have like things in financing to be explained with a little more detail information before coming in which made things go quickly. Would have like things in financing to be explained with a little more detail More
by Lpattersonnh
Other Employees Tagged: Chris Bergeron
February 23, 2020
The best service anyone can ask for. I went in for a oil change and was met by Edward Wheaton. This is the second time he took care of me. He goes out of his way to make you feel like family. What really go change and was met by Edward Wheaton. This is the second time he took care of me. He goes out of his way to make you feel like family. What really got me was my truck was do for a sticker in March. He was like we can do it right now for you. It was almost two weeks before it is due. He made me feel that the company takes care of you and not try to hide things from the customer. Don Gullage More
by hippo
Other Employees Tagged: Merchants Service Center , Mark Chartrand
February 22, 2020
I am absolutely thrilled I found Merchants Auto to purchase my Z71 from not only is my truck perfect it was my dream for a long time so now fast forward a few months and I needed service done I was gr purchase my Z71 from not only is my truck perfect it was my dream for a long time so now fast forward a few months and I needed service done I was greeted by Edward Wheaton with a warm welcoming smile he was very personable and explained everything that I was going to be getting with my service appointment and I will not go anywhere different to get service done and I will always purchase my vehicles at Merchants Auto More
by jacenbryant
Other Employees Tagged: Merchants Service Center , Scott Chavanelle, Jonathan Griffin, Gordon Lewis, Heath Raynor, Edward Wheaton service dept superstar
February 18, 2020
Absolutely amazing service everytime I go! Everyone is so knowledgeable and friendly!! Today I went in for service and Debbie was Awesome!!! So amazingly helpful! Thank you!!! so knowledgeable and friendly!! Today I went in for service and Debbie was Awesome!!! So amazingly helpful! Thank you!!! More
by JMay
Other Employees Tagged: Merchants Service Center , Chris Bergeron, Debbie Turcotte
February 18, 2020
Erik was a really nice guy and did a lot to find something perfect for my needs! He was very patient with everything that was thrown at him! Thank you so much! something perfect for my needs! He was very patient with everything that was thrown at him! Thank you so much! More
by amaya1099
Other Employees Tagged: Erik Brickley
February 10, 2020
Thank you so much, you made A sometimes stressful process easy! I am so happy that I reached out to Merchants auto! Friendly, personable and confident! Jamielynn G. easy! I am so happy that I reached out to Merchants auto! Friendly, personable and confident! Jamielynn G. More
by Jamielynng
Other Employees Tagged: Jim Smith
January 26, 2020
Excellent Customer Service Ricky Miller was very usual as information for me when I didn't understand a lot of the procedures and amounts...I would recommend anyone that is b Ricky Miller was very usual as information for me when I didn't understand a lot of the procedures and amounts...I would recommend anyone that is buying or leasing a car. Thank you so much! Wendy G More
by callietom2003
Other Employees Tagged: Ricky Miller
Dealership Inventory (402 Vehicles)
