Great sales experience.
Brian is a pleasure to work with. Had an engine light come on the next day. Service took me in immediately and solved the problem. Very satisfied.
Brian is a pleasure to work with. Had an engine light come on the next day. Service took me in immediately and solved the problem. Very satisfied.
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by RGUZZO45
Verified Customer
Verified Customer
Nov 25, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
It's wonderful to hear Brian left you with a memorable experience worthy of leaving a five-star review. Feel free to visit us again at Armory CDJR of Albany. We're here to help!
Very disappointed in the whole experience, never went
over all the bells and whistles with me
over all the bells and whistles with me
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by EARLYRISERS
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Hello,
Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t meet your expectations. We aim to ensure every customer feels confident and informed about their vehicle before leaving the dealership. I’d like to make this right by reviewing all the features and capabilities of your vehicle with you. Please feel free to reach out to me directly at nmackay@armoryauto.com, and we can set up a time to go over everything.
Thank you,
Nick Mackay
Sales Manager
They are always accomodating and respond to my requests.
Marlon is knowledgeable and always gets answers to my questions and concerns.
Marlon is knowledgeable and always gets answers to my questions and concerns.
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by randycooley66
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marlon
Nov 14, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thanks a million, Randy, for your five-star review and the kind mention about Marlon. We're proud to have him on the Armory CDJR of Albany team. We're here for you if you need anything further down the road. Until next time, safe travels!
Paul is the best.
10 for 10. I am well treated and valued as a customer.
10 for 10. I am well treated and valued as a customer.
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by ANDREDALBEC
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for the 10/10 feedback. Paul and the Armory CDJR of Albany are here to assist you if you need anything else. Drive safe!
Excellent service.
In and out very quick. WI-FI worked well. Clean area for seating. Arrived early and was greeted quickly.
In and out very quick. WI-FI worked well. Clean area for seating. Arrived early and was greeted quickly.
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by ERICS
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for the great feedback! It's our aim to offer efficient and comfortable experiences for our guests at Armory Chrysler Dodge Jeep Ram Fiat of Albany. We appreciate your support and look forward to serving you again!
It was a pleasure doing business with such a wonderful
staff who helped me purchase my new vehicle.
staff who helped me purchase my new vehicle.
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by BRITE1967
Verified Customer
Verified Customer
Nov 07, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for your positive review. We're so glad our team made your car-buying experience a pleasure. Congratulations on your new vehicle, and welcome to the Armory CDJR of Albany family! Enjoy every mile, and let us know if there’s anything else we can do for you! 😊🚗💙
Best service I have received at a dealership in a long
time. I would recommend to my friends and family
time. I would recommend to my friends and family
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by ben@542loan.com
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Wow, thank you for the great feedback! We're glad to hear that your experience with us was top-notch. We appreciate your recommendation and look forward to serving you again in the future at Armory CDJR of Albany.
Paul was amazing.
However, my car was only two weeks old and it broke down on the Northway with my two grandchildren in the car. You can only imagine my anxiety level.
However, my car was only two weeks old and it broke down on the Northway with my two grandchildren in the car. You can only imagine my anxiety level. Honestly I think I should get some kind of compensation!
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by MGOOGAS
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Hello,
Thank you for sharing your experience with us. I'm glad to hear Paul provided amazing service, but I'm very sorry about the issue with your car and the anxiety to felt. Please reach out directly so we can discuss this further and find a resolution that works for you!
Thank you,
Craig Colangelo
Service Manager
craigcolangelo@armoryauto.com
This is the place with good people.
Friendly and reliable. What more can you want?
Friendly and reliable. What more can you want?
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by Jeep Guy
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Thank you for the great feedback! Friendly, reliable service is what we aim for, and it’s wonderful to know we delivered on that. We’re here to make every visit a positive experience, and we look forward to serving you again soon at Armory CDJR of Albany!
It is impossible to speak to an agent to set up a service
appointment. This happened time after time. So when it came time for a new truck, I went with another dealership. When I bought my truck in 2019, my
appointment. This happened time after time. So when it came time for a new truck, I went with another dealership. When I bought my truck in 2019, my wife and daughter also bought their jeeps. The salesman was great but with each vehicle, the service department got worse. Five years later NONE of us drive Jeep or ram.
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by RWALLACE70
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Armory Chrysler Jeep Dodge Ram FIAT of Albany responded
Hello,
I'm sorry to hear about your experience with our service department. It's disappointing that we couldn't meet your expectations, and I understand why you chose another dealership for your new truck. I appreciate the feedback as it helps us improve, and if there's anything else you'd like to discuss or any questions you have, please feel free to reach out to me directly.
Thank you,
Craig Colangelo
Service Manager
craigcolangelo@armoryauto.com