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Lisa Stewart
Lisa Stewart at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Lisa Stewart

BDC Mgr

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.3
64 Reviews
4.3

64 Reviews

Write a Review

64 Reviews of Lisa Stewart

July 11, 2025

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Employee Rating

This place is a joke they will quickly take your money for a lease. Bring your vehicle in for service tell you it will be two days to repair. No contact crickets!!! You call, no one answers the phone, More

by dingmom0145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken - Service Writer

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Jul 15, 2025

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I apologize for the inconvenience and frustration you've experienced with our service department. It's disappointing to hear about the level of communication you received and the delays in your vehicle's repair process, as well as issues with securing a rental car. We are committed to resolving this situation promptly, so please reach out directly at your earliest convenience. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

December 02, 2024

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My vehicle was to have a full tank of fuel, but it did not. It arrived damaged that was not declared on the ad. I have tried to get this resolved via the Brooker. I have been blown off. More

by BROZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 03, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about the issues with your vehicle. We strive for transparency and quality service, so this feedback is concerning. Please reach out directly so we can address these matters promptly. Thank you, Nick Mackay Sales Manager nmackay@armoryauto.com

November 20, 2024

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Very good place to get a work done great all round number one in more. More

by marshallwomack2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

That's excellent to hear and just what we strive for when it comes to our customers. If you need any more work done in the future, the Armory CDJR of Albany team is here to help!

November 20, 2024

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Slow service. Nearly 2 hours for oil change and rotation with an appointment is not acceptable. More

by rjmallory1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerome Rucker

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Nov 22, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I’m sorry to hear about your experience and completely understand how frustrating it can be to wait longer than expected, especially with an appointment. Please don’t hesitate to reach out to me directly at craigcolangelo@armoryauto.com so I can address your concerns and work to improve your future visits. Thank you, Craig Colangelo Service Manager

November 20, 2024

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This company is by far the best customer service ever They were exceptional in every aspect More

by kangolini1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Wow, thank you for the glowing compliment! We appreciate you taking the time out of your day to share such positive feedback. When you're ready, we'll be here at Armory CDJR of Albany to serve you excellent customer service again!

November 19, 2024

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Very disappointed in the whole experience, never went over all the bells and whistles with me More

by EARLYRISERS
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Walts

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Nov 21, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t meet your expectations. We aim to ensure every customer feels confident and informed about their vehicle before leaving the dealership. I’d like to make this right by reviewing all the features and capabilities of your vehicle with you. Please feel free to reach out to me directly at nmackay@armoryauto.com, and we can set up a time to go over everything. Thank you, Nick Mackay Sales Manager

November 19, 2024

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Employee Rating

Great person to work with cares about will do his best to get the best de More

by PIERCEREILLY
Recommend Dealer
Yes

Other Employees Tagged: Jerome Rucker

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Nov 19, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the five stars and for choosing Armory Chrysler Dodge Jeep Ram Fiat of Albany. We look forward to welcoming you back again soon!

November 15, 2024

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Great, friendly service. Always treated well by everyone. Issues and concerns taken seriously and quickly taken care of. More

by KELLIEGAFFNEY30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolyn Hendrickson

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Nov 18, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience with us at Armory Chrysler Dodge Jeep Ram Fiat of Albany! We're very happy to hear that our team provided friendly service and addressed your concerns promptly. We appreciate the support and look forward to your next visit!

November 14, 2024

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Employee Rating

The service area was clean efficient and well organized. The same can be said for the waiting area. The whole experience takes the mundane out of the task of servicing your vehicle. More

by mrparisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerome Rucker

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Nov 14, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Reviews like yours are what we love to hear. Here at Armory CDJR of Albany, offering smooth and enjoyable service experiences is what we strive for. Also, thank you for highlighting our clean and efficient waiting area. When you're ready for another great service experience, you know where to find us!

November 14, 2024

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Paul is the best. 10 for 10. I am well treated and valued as a customer. More

by ANDREDALBEC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Walts , Paul in service

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Nov 14, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the 10/10 feedback. Paul and the Armory CDJR of Albany are here to assist you if you need anything else. Drive safe!

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